Chatrium Grand Bangkok Reviews

Response from Property: Thank you for your feedback and for choosing to stay at Chatrium Grand Bangkok. We’re delighted to hear that you enjoyed our location and spacious rooms.However, we sincerely apologize for the misunderstanding during your breakfast. We understand how this situation could have affected your experience, and we regret any inconvenience caused. Our staff is trained to ensure that all guests have a pleasant stay, and we will address this matter to prevent similar incidents in the future.We appreciate your understanding and hope to have the opportunity to welcome you back in future.Best regards,Wasana J Director of Rooms

Response from Property: Dear XIAO LAO TOU,Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed your stay at Chatrium Grand Bangkok. It’s great to know that you found the room spacious and clean, and that you appreciated the layout and view.We are also delighted that our location was convenient for you, with many malls within walking distance. Our team strives to provide the best service, and we are glad to hear that you found our staff polite and friendly.It’s fantastic to hear that you enjoyed the cocktails at the Flow Lounge Pool Bar. We will be sure to pass on your compliments to our team.We look forward to welcoming you back to Chatrium Grand Bangkok in the future!Best regards,Wasana J Director of Rooms

Response from Property: Thank you for your feedback about your recent stay at Chatrium Grand Bangkok. We are delighted to hear that you found our service helpful and our staff kind. It’s great to know that our convenient location near shopping mall added to your positive experience.We are thrilled that you had a good stay and appreciate your recommendation for family trips. Your kind words are a great encouragement to our team.We look forward to welcoming you and your family back to Chatrium Grand Bangkok.Best regards,Wasana J Director of Rooms

Response from Property: Thank you for your stay with us. We’re delighted to hear that you enjoyed our facilities and found our staff helpful and nice. We appreciate your feedback about the location.We hope to welcome you back to Chatrium Grand Bangkok soon.Best regards,Wasana J Director of Rooms

Response from Property: Dear Olloeo,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay at our new hotel. It’s great to know that our frequent shuttle service to Siam Paragon was convenient for you and that our staff could accommodate your request. We’re pleased that you enjoyed the breakfast spread and the option to dine by the poolside. It’s also fantastic to hear that you appreciated the complimentary minibars and snacks.We look forward to welcoming you back for another pleasant stay.Best regards,Wasana J Director of Rooms

Response from Property: Dear Iskwinnie,Thank you for taking the time to share your feedback regarding your recent stay at Chatrium Grand Bangkok. We sincerely apologize for the issues you encountered and for the disappointment you experienced.We are very concerned to hear about the substandard cleanliness of your room and the delay in preparing it. This is certainly not the level of service we strive to provide, and we understand how frustrating this must have been for you. Please rest assured that we take your comments very seriously and will address these matters with our housekeeping and front desk teams to prevent such occurrences in the future.Your feedback is invaluable to us as it helps us improve our services and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide you with the high standard of service that you rightfully expect from us.Best regards,Wasana J Director of Rooms

Response from Property: Dear Marco,Thank you so much for your kind words. We’re delighted to hear that you enjoyed our location and services, and that you felt welcomed as a family. Your positive feedback means a lot to us.We look forward to welcoming you and your family back to Chatrium Grand Bangkok on your next visit.Best regards,Wasana J Director of Rooms

Response from Property: Dear Loretta05,We’re delighted to welcome you for your first stay at our hotel in the prime area of Siam. It’s wonderful to hear that you appreciated the convenience of our buggy service to Siam Paragon, despite the occasional wait due to high demand. We understand the importance of quick and comfortable transportation, and we’re continually working to improve this service for our guests.Our staff will be pleased to know that their efforts to be helpful and friendly made a difference in your stay. Lastly, we’re glad that the hotel buffet with its good spread of food was to your liking. We aim to provide a variety of high-quality options to please all our guests.Thank you for sharing your thoughts with us. We look forward to your next visit and the opportunity to continue providing you with a memorable experience.Best regards,Wasana JDirector of Rooms

Response from Property: Thank you for sharing your thoughts on the Chatrium Grand Bangkok! It's great to hear that you found it to be an awesome choice of accommodation. We look forward to welcoming you back soon. Best regards,Wasana J Director of Rooms

Response from Property: Thank you for staying with us. We are delighted to hear that you enjoyed your stay with us and appreciated your comments regarding your stay. We look forward to welcoming you back soon. Best regards,Wasana J Director of Rooms

Response from Property: Thank you for staying with us. We are delighted to hear that you enjoyed your stay with us and appreciated your comments regarding your stay. We look forward to welcoming you back soon. Best regards,Wasana J Director of Rooms

Response from Property: Dear JellybeanG,Thank you for the great review. We’re thrilled to hear that we made a good impression on you. It’s truly our pleasure to be of service to you.We look forward to welcoming you back soon. Best regards,Wasana JDirector of Rooms

Response from Property: Thank you for your review We are glad to hear that you enjoyed your stay with us.However, we are sorry to hear about the issue with the air conditioner. Please know that we take such feedback seriously and will address this matter promptly to ensure a more comfortable experience for our future guests.We appreciate your understanding and look forward to welcoming you back to Chatrium Grand Bangkok.Best regards,Wasana J Director of Rooms

Response from Property: Dear Shang Jing,Thank you for staying with us. We are delighted to hear that you had a positive experience with us. It’s truly our pleasure to be of service to you. We look forward to welcoming you back again soon.Best regards,Wasana JDirector of Rooms