12 Sukhumvit Soi 2, Khlong Toei, Bangkok, 10110, ThailandView hotel details
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Guest Reviews of DoubleTree by Hilton Bangkok Ploenchit
9.0/10
Great
1252 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(1252)
Positive reviews(1206)
Reviews with photos/video(293)
Delicious breakfast(144)
Clean pool(52)
Great swimming pool(52)
Convenient for shopping(33)
Friendly front desk staff(28)
Close to metro(25)
Perfect for business trips(20)
Delicious buffet(10)
Negative reviews(46)
Anonymous User
King Premium Room
Stayed in Dec 2025
Business traveller
4 review
10/10
Outstanding
Posted on Jan 18, 2026
Stayed for the second time for business trip. Love how this hotel located, easy access by grab or bts. Just remember to locate more time for grab finding. So far all is good, the gym the service are all good!
Kikii.
Twin Deluxe Room
Stayed in Dec 2025
Family
3 review
10/10
Outstanding
Posted on Jan 14, 2026
Good location, nice breakfast, friendly stuff. The room is also clean, bed comfy and you have a nice view.
Danny
King Guest Room
Stayed in Nov 2025
Couple
20 review
8.5/10
Very good
Posted on Jan 3, 2026
Our stay at the Doubletree by Hilton Ploenchit was a mix of fantastic hospitality and some room maintenance issues that need addressing.
The staff were absolutely top-notch. We were greeted with the signature warm cookie and a welcome drink, which was a great start. They were incredibly helpful throughout the stay. When we checked out, they helped lift our very heavy luggage into the taxi trunk.
I sadly lost an earring in the lobby, and the staff genuinely tried to help us find it. Even though we didn't find it, their effort was very much appreciated.
It was greatly convenient that there was a spa on the 7/F that opened till late!
The hardware in the room felt a bit tired. The full-length mirror is actually the bathroom door, but the lock mechanism was broken, so the door wouldn't stay shut and kept sliding back open.
The bathroom ventilation was either non-existent or too weak. On the other hand, the air ventilation in the bedroom was very noisy at night, which was disturbing.
The room felt a little empty, as if a corner sofa or similar furniture was missing.
There are only two lifts, so the wait can be quite long.
It was a great stay largely because the staff were so kind and professional. If the hotel management can fix the maintenance issues (like the doors and AC noise), this would be a perfect hotel.
Anonymous User
King Deluxe Room
Stayed in Nov 2025
Travelling with friends
6 review
8.0/10
Very good
Posted on Dec 30, 2025
1st time staying in double tree hilton as I have stayed before in the phloen chit area of Bangkok.
It is about a 15 mins walk to the phloen chit BTS. Nearest u eleven is about 10 mins away. Theres a mc donalds and Starbucks at the nearby phloenchit center.
Hotel is clean and staff are friendly and helpful. Not sure if it was only my room but the aircon was either too warm or too cold even without me adjusting the thermostat. Room was clean, but wardrobe a tiny bit small and no full length mirror in room.
They provide a really good hairdryer, mouthwash, toothbrush, and necessary amenities. The hotel only has 2 lifts so it can take a tiny bit long especially if you're going out or coming back at peak timings.
Their spa on the 8th floor is really good. Its a bit oricey but the experience was worth the price. Overall an enjoyable and comfortable stay here.
1366191****
Twin Guest Room
Stayed in Nov 2025
Family
62 review
10/10
Outstanding
Posted on Dec 24, 2025
The hotel is centrally located, just a 5-minute walk from the metro station. The breakfast offers a wide variety of choices. Mrs. Jew at the front desk was patient and professional in accommodating our requests. The hotel also offers a discounted package price that includes two breakfasts and two dinners.
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M21491****
King Premium Room
Stayed in Nov 2025
Business traveller
1 review
10/10
Outstanding
Posted on Dec 12, 2025
Facilities: Excellent
Cleanliness: Great
Ambiance: First-class
Service: Superb! Everyone was smiling!
I left an item in the room when checking out, and the hotel promptly contacted me to retrieve it. Thank you!
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Guest User
King Guest Room
Stayed in Nov 2025
Business traveller
2 review
10/10
Outstanding
Posted on Dec 2, 2025
Great stay at DoubleTree Hilton BKK and was pleasantly surprised by the birthday cake offered in my room, nice gesture and great service!
Guest User
Deluxe Family Connecting Room
Stayed in Nov 2025
Business traveller
11 review
10/10
Outstanding
Posted on Dec 13, 2025
Great location and room is clean and spacious. Easy to reach to citi center
Guest User
King Premium Room
Stayed in Sep 2025
Business traveller
13 review
9.5/10
Amazing
Posted on Oct 29, 2025
This DoubleTree by Hilton on Bangkok's Ploenchit Road boasts an excellent location, just a short walk to the BTS Skytrain. The hotel's standout feature is its impeccable cleanliness, with spotless rooms and comfortable bedding ensuring a restful stay. The staff are friendly, and the signature warm chocolate cookie upon arrival is a delightful touch. The rooftop pool, though compact, offers pleasant city views. It's a reliable and great-value choice for both business and leisure travelers.
Shenwanglumingze
King Guest Room
Stayed in Sep 2025
Business traveller
3 review
8.0/10
Very good
Posted on Oct 25, 2025
The environment is good, and there's entertainment nearby. If any issues arise, you can contact Trip.com directly. They are very experienced in resolving disputes between customers and international hotels, which saves a lot of incomprehensible communication hassle.
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U446586_1879697****
Twin Guest Room
Stayed in Sep 2025
Business traveller
9 review
9.5/10
Amazing
Posted on Oct 18, 2025
The room was very spacious, and there were plenty of restaurants nearby, plus it was conveniently located next to a shopping mall. The breakfast offered a great variety, with both Western and Chinese options, and the fruit was very fresh. It would be even better if the hotel had direct access to the street behind it.
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Queeniepolei
King Guest Room
Stayed in Sep 2025
Couple
14 review
8.5/10
Very good
Posted on Oct 6, 2025
We picked this hotel for 2 nights 🇹🇭
The location not 100% good, but still near some shops and restaurants, so if u book grab or taxi is okay and acceptable!👍🏻
However, we expérience some Lightning problem during our stay, we did mention to the staff few times🥹
But I guess it's not easy to find out why this happens, all staff try their best to follow up with this about problem, which is appreciated!💖
The hotel front desk - Just ( should be the manger), she is very helpful on this and follow up about the problem, she is super kind to give us a free beer and coffee before we leave as well🙏🥰
Big thanks to her help!
Additionally, we tried the breakfast in the hôtel as well, i would say the good have a lot of choices! Food is good we can see that they prepared so well! A staff called - Sanan👉🏻he is the one who most impressed me,he didn’t serve me a lot, but what i can see is he love his job, he always smile and helpful! 🙏🏻 He is very nice to elder people as well and proactively ask what customer need! Of coz also the team have Pik and N’mean, they are very nice to us as well!
I will say this hotel brings us nice and comfortable experience which we feel like home 🙏🏻
Thank you everyone from this team and we will see you guys in our next trip to BKK ❤️
M0288****
King Guest Room
Stayed in Aug 2025
Business traveller
4 review
10/10
Outstanding
Posted on Sep 8, 2025
The room was spotless. Despite the elevated road outside which I imagine could be quite noisy, the soundproofing in the room was excellent. The window, however, was fixed and didn't open. The air conditioning was a bit temperamental, at times too warm and at others just right. Breakfast was abundant and delicious.
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M352770****
Twin Premium Room
Stayed in Jul 2025
Family
20 review
9.2/10
Great
Posted on Aug 28, 2025
Conveniently located near Phrom Phong BTS station, about a 10-minute walk away. The staff are proficient in English, and some even speak Chinese. Rooms are spacious with comfortable bathtubs. The only slight drawback was the slow-draining toilet.
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Guest User
King Premium Room
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 18, 2025
We do very enjoy our stay at Double Tree by Hilton Ploenchit. The staff are nice. The room is so big and well cleaned.
The OPEN restaurant offer a variety of yummy foods for the guest, we tried several days of both breakfast and dinner. AOM is the staff there, he is so cheerful and sincere in serving the guest, his warm interaction makes the children so happy.
Please help the migrant woman and the low income family by buying the cute toy elephant selling at the front desk.