Guest Reviews of Novotel Living Bangkok Sukhumvit Legacy
8.9/10
Very good
548 review
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Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness9.1
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All reviews(548)
Positive reviews(523)
Reviews with photos/video(157)
Clean pool(92)
Great swimming pool(92)
Near shopping area(65)
Perfect for kids(54)
Has facilities for children(49)
Delicious breakfast(45)
Family activities available(37)
Negative reviews(25)
SamGorLai
Standard Room Twin
Stayed in Oct 2025
Travelling with friends
75 review
10/10
Outstanding
Posted on Dec 1, 2025
【Novotel Living Bangkok Sukhumvit 65 | A Time-Folding Oasis on Sukhumvit Road】⏳
📍Location: Bangkok Sukhumvit 65 (Samrong)
As the BTS Skytrain carves a silver arc outside the glass facade, this temporal vessel, re-imagined with teak louvers and industrial metal, weaves the poetics of modern living against the backdrop of old Bangkok.
🧳Decoding the Legacy:
✅ Rooms feature a dialogue between Thai high ceilings and French bay windows | The intelligent curtains frame the day and night of Soi 65.
✅ The Sky Oasis Pool floats above the community market | Swim and gaze upon the intertwining of traditional wooden houses and modern apartments.
✅ The lobby conceals a miniature heritage museum | A temporal dialogue between 19th-century cargo maps and contemporary art installations.
✅ A 5-minute walk to BTS Phra Khanong Station | The Skytrain transports you between local markets and international business districts.
🍲Culinary Art of Folding:
➊ Freshly made mango sticky rice crepes at the breakfast counter | A sweet reconciliation of Eastern and Western flavors.
➋ The lobby bar, "Siam Ice House," replicates an old-fashioned shaved ice machine | Coconut milk ruby dessert paired with roselle tea.
➌ Night visit to the charcoal-grilled pork jowl stall on Soi 65 | The smoky aroma wafts through the hotel's fragrance system.
📸Time-Lapse Impressions:
• Poetic lines of light and shadow cut by the louvers in the spiral staircase.
• The infinity pool's surface simultaneously reflects the Skytrain and old residential homes.
• The layered civilization of a vintage telephone and a wireless charging pad in the guest rooms.
#NovotelLivingExperiment #Sukhumvit65Slice #BangkokTimeFold
📍Location: Novotel LIVING Bangkok Sukhumvit 65
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing such a beautifully written and imaginative review. Your description transforms the stay into a vivid journey, and we are truly delighted that our spaces, atmosphere, and surroundings inspired you in this way.We’re very happy to know you enjoyed the room design, the pool views, our location, and the small cultural touches throughout the hotel. Your reflections on the neighborhood, culinary experiences, and visual details are deeply appreciated by our entire team.Thank you once again for this outstanding and memorable review. We look forward to welcoming you back for another inspiring stay.Warm regards,Guest Relations Team at Novotel Living Bangkok Sukhumvit Legacy
Guest User
Deluxe Studio King
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 23, 2025
Good hotel for familias, great location!! Next to Emsphere mall, and my favourite a lady selling fresh bottled juices (granadine the best) in the Main Street, next to one of the stairs for crossing the street.
Response from Property: Dear Valued Guest, Thank you very much for your wonderful review and perfect scores! We are delighted to hear that you and your family enjoyed your stay with us. It’s great to know that our location next to Emsphere Mall was convenient for you. We truly appreciate your kind words and look forward to welcoming you and your family back for another outstanding stay. Warm regards, Guest Relations Team
Quinlsi
Deluxe Studio Twin
Stayed in Oct 2025
Family
11 review
9.5/10
Amazing
Posted on Nov 16, 2025
Room is spacious and spotless clean. Good hospitality and nice pool for family and kids. The only thing that does not fulfill is, the facilities do need some work, air-conditioning is noisy and there are stains at the bathroom corners.
Response from Property: Dear Valued Guest,Thank you very much for your amazing review and generous scores. We are delighted to hear that you enjoyed our spacious and spotless room, warm hospitality, and our family-friendly pool.We sincerely appreciate your helpful feedback regarding the facilities, particularly the noisy air-conditioning and the stains in the bathroom corners. Our Housekeeping and Engineering teams have been informed and will take immediate action to address these issues and improve the guest experience.Thank you once again for choosing Novotel Living Bangkok Sukhumvit Legacy. We look forward to welcoming you and your family back for an even more comfortable stay.Warm regards,Guest Relations Team
Max Liao
Studio Family With 1 Kingsize Bed And 1 Bunk Bed
Stayed in Oct 2025
Family
3 review
10/10
Outstanding
Posted on Dec 1, 2025
Good location, near to Emsphere and PP BTS. Breakfast is average. Overall quite a good stay.
Response from Property: Dear Valued Guest,Thank you very much for your outstanding rating and for sharing your feedback. We’re glad to hear you enjoyed our convenient location near Emsphere and the BTS, and that your overall stay was pleasant.We appreciate your comment on breakfast and will continue working with our culinary team to enhance the variety and experience for our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit to Bangkok.Warm regards,Guest Relations Team
Guest User
Deluxe Studio King
Stayed in Sep 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Nov 5, 2025
The hotel is situated in between Phrom phong and Asoke BTS where EmSphere and Terminal 21 are located. There’s a 7/11 right opposite. Hotel was really decent with keeping sustainability in mind. Request through the app was straight forward and easy. Staffs were helpful and friendly. It’s a family oriented hotel, so those with kid will be a good pick.
All in all, a pleasant experience.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review and perfect scores! We’re delighted that you enjoyed our convenient location between Phrom Phong and Asoke, as well as the nearby EmSphere, Terminal 21, and 7-Eleven.It’s great to know you appreciated our sustainability efforts and found our app easy to use. We’re also very happy that our friendly team and family-oriented atmosphere made your stay pleasant.We truly appreciate your support and hope to welcome you and your family back again soon!Bes regards,Guest Relations Team
Guest User
Deluxe Studio King
Stayed in Nov 2025
Couple
2 review
8.5/10
Very good
Posted on Dec 9, 2025
The location is excellent. The swimming pool is decent for family users.
Response from Property: Dear Valued Guest,Thank you for your very good 8.5 rating. We're glad to hear you enjoyed our excellent location and that the swimming pool was a good fit for families.We are truly delighted that our services and facilities helped make your stay enjoyable.We appreciate your feedback and hope to welcome you back for another pleasant stay.Best regards,Guest Relations Team
Guest User
Standard Room Twin
Stayed in Oct 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Nov 12, 2025
Nice environment and facility. Location is not bad, close to the major malls like EmSphere.
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores. We are delighted to hear that you enjoyed our nice environment and facilities, and found our location convenient and close to major shopping malls such as EmSphere.Your kind feedback is truly appreciated, and we look forward to welcoming you back to Novotel Living Bangkok Sukhumvit Legacy for another wonderful stay.Warm regards,Guest Relations Team
Biiidabo
Deluxe Studio King
Stayed in Sep 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Oct 27, 2025
I like it very much. Location is ok. Not very near to bts. But if you just want to spend time in the hotel, it's very comfortable. Staff are very helpful especially Daii. Thank you I love the pool too, super nice
Response from Property: Dear Valued guest,Thank you so much for your wonderful review! We’re delighted to hear that you had such a comfortable and enjoyable stay with us. It’s great to know you loved the pool and appreciated the helpful service from our team especially "Daii", who will be thrilled to receive your kind mention. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay soon.Best Regards,Guest Relations Team
Bow22199
Deluxe Studio King
Stayed in Oct 2025
Family
6 review
9.0/10
Great
Posted on Nov 5, 2025
Everything is perfect except the toilet. It is too old and not so good flush.
Response from Property: Dear Valued Guest, Thank you very much for your kind feedback and high scores. We’re delighted that you enjoyed our clean rooms and convenient surroundings.We’re sorry to hear about the toilet issue and appreciate you bringing it to our attention our Engineering team will inspect and improve the flushing system.We hope to welcome you back soon for an even more comfortable stay.Sincerely,Guest Relations Team
Guest User
Studio Family With 1 Kingsize Bed And 1 Bunk Bed
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 21, 2025
Excellent hotel for family travel. Well maintained. Close to nearby malls and eateries. Family rooms are spacious with bunk beds.
Response from Property: Dear Mohd Azad, Thank you for your outstanding review. We’re thrilled to know that you and your family enjoyed the spacious bunk bed rooms, convenient location near malls and eateries, and the well-maintained facilities.It’s always our goal to make family travel easy and enjoyable, and your kind words are wonderful encouragement for our team. We look forward to welcoming you and your family back for another memorable stay.Warm regards,Guest Relations Team
Anonymous User
Standard Room King
Stayed in Jul 2025
Business traveller
11 review
10/10
Outstanding
Posted on Sep 2, 2025
This hotel is family-friendly, and they even have Lucha Libre in the evenings!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay. Your feedback means a lot to our team and motivates us to continue providing excellent experiences for our guests.We look forward to welcoming you back for another enjoyable stay soon!Warm regards,Guest Relations Team
Guest User
Deluxe Studio Twin
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Aug 3, 2025
Just 200 m from Sukhumvit rd. Nice Big room with exelent bed,Sofa , Big chair and a kitchenett. Great Big bathroom.Very clean. We were there with children and grandchildren. Nice poolarea for Both grown and small children.
Response from Property: Dear Valued Guest,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay. Your feedback means a lot to our team and motivates us to continue providing excellent experiences for our guests.We look forward to welcoming you back for another enjoyable stay soon!Warm regards,Guest Relations Team
Guest User
Standard Room King
Stayed in Sep 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Oct 22, 2025
Definitely will come back again! Thanks
Response from Property: Dear Valued guest,Thank you so much for your amazing review! We’re delighted to hear that you had such a wonderful stay and that you plan to return that’s the best compliment we could receive. We truly appreciate your kind words and look forward to welcoming you back again soon!Best regards,Guest Relations Team
Guest User
Comfort King Suite
Stayed in May 2025
Family
1 review
3.0/10
Posted on Jun 21, 2025
Mosquitos all over in breakfast
Rooms are stinking as if there is a gutter nearby
Pathetic stay
Ants all over on the food
Please be aware it's just named Novotel else it's worse than a 2 star property.
Staff is rude too
Response from Property: Dear Valued guest,Thank you for sharing your valuable feedback. We sincerely apologize for the issues you experienced during your stay. Please rest assured that we are taking immediate steps to resolve them and to ensure they do not happen again. We truly hope to have the opportunity to welcome you back for a much improved experience in the future.Best regards,Guest Relations Team
Guest User
Suite Family , 1 Kingsize Bed And 1 Bunkbed For 4 People
Stayed in May 2025
Family
2 review
9.5/10
Amazing
Posted on Sep 24, 2025
Great hotel for families in a convenient location. Close to Terminal 21 and the BTS line.
Response from Property: Dear Eimund,Thank you very much for your outstanding review and for giving us perfect scores in every category. We are delighted to know that you enjoyed your stay and especially appreciated our convenient city center location, which makes it easy for guests to explore Bangkok’s shopping, dining, and attractions.Our team works hard to ensure every stay is comfortable and memorable, and your feedback is a wonderful encouragement. We truly look forward to welcoming you back again soon for another excellent experience, whether for business or leisure.Warm regards,Guest Relations Team