Bantay Hotels with Airport pickup service

Came here with family in March 2023. The property itself is beautiful. It’s rich in art and history, something I truly appreciated and found one-of-a-kind, especially at a hotel. Service was good. Front desk staff were helpful, and there is security at the front entrance at all times. The room itself was cozy - traditional design with modern features. There is not much of a view from our room, it seems to just be the way the building was designed. We had breakfast at the hotel, which was good, although options were basic. The view during breakfast was beautiful, it was poolside and near the gorgeous staircase. Pool is smaller than I expected. My question/concern during my stay was, where were all the other hotel guests? I felt as though there were very few guests at the hotel, considering my party was the only one having breakfast at the cafe. I don’t believe I ran into other guests during my stay as well. A whole dining hall was dark and closed off the whole day. This confused me as this hotel is considerably the best and most beautiful hotel in Vigan.

This was our second time to visit Vigan as a family and our first time to stay at Panadores De Vigan, and we are so very glad that we did! The staff are friendly and helpful from booking all the way to our departure. They even went out of their way to find out if the local coffee shop would be open since it was a holiday when we arrived. We were greeted with warm and friendly demeanor, and we were able to check-in earlier (1245PM). It's located near some of the popular tourist spots, restaurants yet it's quiet. We also did not hear any noise coming from the other rooms or guests. Our rooms were on the second floor. They were clean, pleasant, lots of room and complete with basic amenities. The bed was comfortable, and we had the best sleep during our stay. We had a minor issue with the bathroom, but it was immediately fixed. Our breakfast was served on time as requested. Our rooms were cleaned during our stay. Just a couple of minor improvements: The water pressure in the shower could be stronger and maybe have the bathroom door fixed (we had to push it really hard for it to close). Recommendation/Suggestion: Provide a water dispenser in the room for added comfort. Two water bottles were provided for free and refilled the next day, but it would be nicer to have access to a water dispenser inside the room rather than having to buy and carry water bottles from the store whenever we went out. We couldn't have chosen a better place to stay, and I definitely recommend them especially for families and big groups. By the way, they are right across the street from the famous First Sinangloa (they're open as early as 6AM). A few blocks from the public market where we bought bagnet and longganisa for our ”pasalubong”. The parking was a big plus! They have ample parking for their guests.

Fresh from our drive to Banaue & Batad Rice Terraces and the Halsema Highway, we decided to drive to Ilocos Sur to relax. Bessang Pass was quite the adventure. Anyway, Vigan it was. Without prior reservations we chanced upon cafe evelyn and decided to check the hotel. We were given a quick look at the property which looked old but somehow new. We found out from our host Ivon that they had just opened in November of 2022. Knowing my wife, no other hotel would do after the tour. We decided to stay and booked the Governors Suite. * its a bit pricey. 15,000+ pesos for 2 adults * you get a welcome drink. It was delicious. * 1,400 pesos for each additional person over 13 * 12 and under stay free but no free breakfast * breakfast was 450 pesos. Filipino, American & Continental were the choices. It was worth the price. Coffee and Juice comes with breakfast. @cafe evelyn * The latte was very good especially with the ”balikutsa” sweetener. Dont mistake it for a cookie. Drop it all in the cup. * Hotel is right on Calle Crisologo. The main entrance is on the parallel road. No motor vehicles are allowed on CC. Just horse drawn kalesas. * Rooftop bar and restaurant had very Good Big City Vibes. * 4th floor rooftop elevator ends at the 3rd floor. Stairs to go up the rooftop bar and pool.Not wc accesible (yet)' * infinity pool was small but sufficient. I was the only user when i swam. January is cold for Filipinos. * the food was tasty but my sizzling squid and gambas arrived no longer sizzling, no longer hot. * the crowd was light and the music was slow cafe type. Perfect for that windy full moon night. * the room was clean. The beds were quite comfortable. The pillows alone were worth the price of the room. Imo. * sufficient towels. The sofa in the room can be made into a futon. 3 grown children fit in the adjacent living room. * the comforters were comfortable with the strong AC * the bathrooms were immaculate. Needs more hanging fixtures for towels etc. * the bathtubs and fixtures were kohler ( from wisconsin ) * mini fridge was working. The flat screens were huge. One was 75 inches one was 55. ( ONLY ONE REMOTE ) why? *ample amenity kits. * comfortable robes. * hotel slippers could be better. * water pressure was good. Hot water was always available * my Amex Platinum did not go through, i had to pay with VISA. Even though it clearly showed the Amex logo on their Front Desk sign with BDO and other cards. This cost me a transaction fee of 2% on top of my bill. * staff was very friendly and helpful. Shout out to emil who helped with our bags & veggies from bontoc. * the lobby was quaint but lacking some character. The lobby and the tiles i really liked. * no restroom sign on the main lobby. * doors to calle crisologo closed at night which makes no sense since it showcases the main attraction. One door should at least stay open and accesible for hotel guests so no need to go around the hotel from the main entrance to calle crisologo. * happy hours. Unlimi

We just came back from our visit to Vigan, Ilocos Sur. I thought to write this review before I start to get busy with work and home chores:-) The whole staff starting with Jackie, Jo, and all others there, they made our stay like our true home. They are warm people, attentive to our needs, caring, and respectful. The Hotel kept their place clean and sanitized maintaining the historic cultural appearance of the place. They have warm water for bath and provided us with clean towels, and complete toiletries. Breakfast is included in the daily charge. If you want to ride a ”calesa,” Jo did a good job in finding us a beautiful horse (his name is ”Castanio”), sturdy and strong. Hotel Felicidad provided us with a list of places to see. The Hotel has its own big parking lot that is secured. They, too, have their own transportation that caters to tourists (upon request) to take them to shop around the Calle Crisologo sections. Their wi-fi has a strong signal. Not sure of a business center since we were there for a pleasure visit. It's best to visit the ”Calle Crisologo” in the late afternoon till the evening. The beauty of the historic houses reveals even more their meaning. Try to visit the Bell Tower, do not miss it! I highly recommend Hotel Felicidad to all. Its proximity is best to tourist attractions, restaurants, churches, bakeries, and many more.