Anonymous User
May 5, 2024
I have lived in hotels for so many years, and I have never encountered such a bad one! When we first arrived at the hotel, the front desk assigned us a room on the west side. The air conditioner did not cool down. We asked their engineer to come and fix it. He told us that this was normal and asked us to turn it on for a while. As a result, our family of three slept wrapped in sheets all night, and we did not get a good rest all night. In addition, I don’t know if it is a local custom in Baoding. At more than 5 o’clock in the morning, we were awakened by huge continuous cannon sounds, and the last cannon sound stopped at the door of this hotel. Finally, we found out that it was to pick up the bride at the hotel. I just want to know, when you get married, we all have to get up and send you blessings, right? The hotel has no management and requirements for this. No matter what kind of customers you live in, adults and children deserve to be woken up! The next day we asked to change rooms. At night, the light in the bathroom could not be turned off, and all physical buttons did not work. The hotel sent another "engineer" and said that the house was controlled by "Xiaodu". He had no way. The engineer gave a plan to turn off the power switches in the room we stayed in, so that we could sleep... I just want to ask, if we go to the toilet at night, do we all use flashlights and touch the wall to go? If you fall, bump or bump into something, will you be responsible? And the female deputy manager (who said she was there to solve the problem) had no ability to manage and handle emergencies. When she arrived at our room, she asked how could such a thing happen. It was as if we had deliberately damaged your circuit when we came in. I was really annoyed, right? The pillowcase was also very dirty. And then there was nothing else. It was already 10:30 pm. We quickly got together for one night and checked out in the morning... By the way, I complained to Ctrip that I only paid for one day's room rate for this hotel. The female deputy manager said that she would only reduce 200 yuan. Do I need this 200 yuan? For your service and facilities, I just need money. I only pay for one day's room rate. Is there any more!
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