Serhs Carlit Boutique Hotel

Serhs Carlit Boutique Hotel Reviews

Serhs Carlit Boutique Hotel

C/ de la Diputació, Barcelona, Catalonia, 08013, SpainView Hotel Details
Serhs Carlit Boutique Hotel
Serhs Carlit Boutique HotelSerhs Carlit Boutique HotelSerhs Carlit Boutique Hotel
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Serhs Carlit Boutique Hotel Guest Reviews

4.2/5
Very Good
49 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(49)
Positive reviews(39)
Reviews with photos/video(3)
Negative reviews(6)
Hui
Comfort Triple Room
Stayed in Nov 2023
Solo travellers
1 review
2.7/5
Posted on Nov 19, 2023
They have thin walls and my room was situated next to an outdoor basketball court, it was very noisy the whole time of my stay and everything was underwhelming in general.
Alex
Small Double Room
Stayed in May 2024
Couples
6 review
4.0/5
Very Good
Posted on May 15, 2024
Good location Silent
Yumii
Comfort Double Room With Private Bathroom
Stayed in Mar 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Mar 18, 2023
nice place! nice service!!
Anonymous User
Comfort Double Room With Private Bathroom
Stayed in Aug 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The service is very good, the beautiful lady at the front desk is enthusiastic, and the location is convenient. It is not far from the Arc de Triomphe, La Pedrera, etc. The breakfast is very rich and tastes good. The room is clean, but the elevator is a bit old.
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Guest User
Stayed in May 2022
Family
1 review
4.0/5
Very Good
Posted on May 29, 2022
Great location, very close to there
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Amonrut C
Stayed in Jun 2024
Travel with friends
4.0/5
Very Good
Posted on Jun 2, 2024
Hotel is very clean & so cozy, near a city and sightseeing. We can walk about 10-15 min to Sangrada Familia. We got a great welcome, staffs were very friendly and helpful. Breakfast is a good quality. Although the room is small, it‘s a comfortable. Especially MS Joan Fraul and Mr. Jann Angel you are both so lovely, we appreciated for your great welcoming. We were so enjoyed the Rooftop bar. You of both made my day in Barcelona. For sure I come back here. ขอบคุณค่ะ
Response from Property: Dear Guest: First of all, thank you very much for choosing the Serhs Carlit Boutique Hotel for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and can enjoy our facilities and location. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Nahuel Guest relations Serhs Carlit Boutique Hotel
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 31, 2024
Lovely, easy stay in a fun, welcoming environment. Great location. Clean and modern hotel. Friendly, helpful staff who were welcoming upon arrival and return. They were happy to book a taxi for me. Excellent communication. They contacted me via email before my arrival to see if they could accommodate me before the check-in time of 3:00pm. At one point, I thought I forgot something in my room when I returned home and the staff were empathetic and quick to respond. Would definitely recommend and stay again.
MarshaR362
Stayed in Dec 2023
Solo travellers
5.0/5
Outstanding
Posted on Dec 29, 2023
My stay at Hotel SERHS Carlit was very good. I was treated with a bottle of local wine and chocolates in my spacious room. Lucky to have a view of the street through the Juliet balcony. The shower was large and amenities were okay. The hotel is about a 20-30 minute walk to Sagrada Familia, Casa Mila, Arco de Triunfo de Barcelona and Ciutadella Park. Special mention to Alberto, he was very helpful and quiet pleasant during my stay.
Response from Property: Dear Ms. Marsha: First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. We are very grateful to hear your great words about our facilities and team. We hope you enjoyed the experience. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Victor Guest relations Hotel Serhs Carlit
Guest User
Stayed in Oct 2023
Other
1.0/5
Posted on Oct 21, 2023
I went to Barcelona for 4 days to my best friend’s wedding, and it sounds like what was meant to be a happy and memorable trip turned into a nightmare. On the penultimate day, I went down for breakfast I was shocked and disgusted that someone was able to break into my room and steal all my belongings, including my passport leaving me with only the clothing I was wearing that day. Imagine if this person could have broken in whilst I was sleeping? This is a serious security breach, and I am concerned that the hotel was not doing enough to protect its guests.I hope this will help to raise awareness of the Hotel Serhs Carlit Barcelona’s security issues and may encourage the them to take steps to improve its security and the wellbeing of those who choose to stay there. As a guest, I entrusted the hotel with my personal belongings and my safety, and they failed to keep me and my belonging safe - without mentioning the mental health distressed which I was part of. I had to spend the rest of my trip trying to get a provisonal passport and replace some of the stolen belongings. Not a surprise that Serhs Carlit is not compensating me for the £2k of my stolen items. Serhs Carlit Hotel - this was a very stressful and expensive experience.
Guest User
Stayed in Jul 2023
Couples
3.0/5
Posted on Jul 14, 2023
Location of this hotel was great for us. We only spent one night so we could explore Barcelona. The hotel was close to the metro. We arrived before checkin time but we could leave our bags to come back and check in later. The hotel was clean and staff were friendly. Our room was very clean but it was very very small. The bathroom decor was strange there was a glass type door and at the top of the bathroom going around it was also clear which made me wonder initially if there was a partition between room and bathroom. The bathroom facilities were good but be careful in the shower it can get quite slippy! If we were staying any longer than one night the room size would have been an issue. There was a lovely welcome in the room with two chocolates a lovely touch. We did not have breakfast so can’t comment.
Response from Property: Dear guest: First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. We are sorry about you finding our room small. We keep your great word and will have in mind your review. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Victor Guest relations Hotel Serhs Carlit
Guest User
Stayed in Jul 2023
Family
4.0/5
Very Good
Posted on Jul 9, 2023
The first thing to say about this hotel is the breakfast is every inch as delicious as the photographs on the website suggest. The lady who organises the breakfast is nothing short of a one woman show! The hotel is a fifteen minute walk from the main stretch. Lots of great places to eat and grab a coffee nearby. Reception were not able to help me with booking tickets which was an issue as my data roaming wouldn't work. The key to my door was faulty so on numerous occasions I would get four floors up and then have to come down again! Tips: The supermarket in the next street is the place to purchase bottled water. A 600% markup is a bit steep. The breakfast is 14 euro per person per day if you pay at the hotel but only 10 if you pay on the website when booking.
Response from Property: Dear guest: First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. We are delightful that you enjoyed and apreciate our beloved breakfast. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Victor Guest relations Hotel Serhs Carlit
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 30, 2023
Perfect hotel for a business trip, breakfast buffet was incredible and very well connected from the city centre (both bus and metro connection). Reception team was very kind, and the cleaning service was impeccable , will definitely visit again.
Response from Property: Dear Guest: First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Victor Guest relations Hotel Serhs carlit
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 7, 2023
Very nice hotel, very well located in the center of Barcelona in the Eixmple district, very close to the Sagrada Familia. Amazing breakfast!!! very recommendable. The staff has been very friendly at all times.
Response from Property: Dear guest, First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. We are very happy to read that you liked the location and the staff. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Diana. Guest relations Hotel Serhs Carlit
Guest User
Stayed in Jun 2023
Couples
3.0/5
Posted on Jun 2, 2023
The hotel is conveniently located within walking distance to the Sagrada Familia. Staff were friendly and the breakfast was good. A few restaurants and eating options close by. We ordered Pizza from the restaurant next door and it was delicious and really cheap. Our room was quite small but very clean.
Response from Property: Dear guest, First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a nice stay with us. Your words are a true source of motivation for our team. We are very happy to read that you liked the location and the breakfast. Thank you once again for your visit and we look forward to welcoming you back soon. Kind regards, Diana. Guest relations Hotel Serhs Carlit.
Guest User
Stayed in May 2023
Other
4.0/5
Very Good
Posted on May 10, 2023
Location for us was just perfect, easy to access around the city. We used to public transport quite a lot to be able to explore the city just in 3 days. Location was quiet, not too busy street infront of the hotel. A plus was a really good Argentinian restaurant on the next door. Hotel was clean and tidy, everything worked well. Staff was friendly and helpful. Room was simple, nothing extra (such as no minibar). Only minus that the bathroom didn't have a proper door to close - it was made of glass and it stayd open even if you wanted to close it. Breakwas was nutrisious and had good options. Area was quet, we slept well. Sounds from hotel hallways could easily be heard into the rooms though, but this was not an issue during the nights. We reccommend this hotel for a short stay!
Response from Property: Dear guest, First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona and for taking the time to leave us this comment. For us it is very important to know that you liked the location, the cleanliness and the attention that our staff offers. Your feedback allows us to congratulate our teams when we receive good feedback, and it also helps us fix and improve our mistakes when feedback isn't positive. We are sorry that we did not meet your expectations regarding the bathroom door, our goal has always been to provide our customers with the best experience. We hope to welcome you back in the future and give us the opportunity to show you how we can improve our service. Kind regards, Yamilet Guest Relations Hotel Serhs Carlit