Grand Hotel les Trois Rois

Returned here with pleasure. The staff is still charming and professional, rooms with character and elegant, attention to the details still there in this changing world. The breakfast exquisite and chic as well, the terrace and the bar closet to perfect. Watching a place keeping its quality and charm is always great.

Everything was perfectly set up, from check in, to room amenities, to my treatment at the spa, my lunch at the brasserie, and dinner at the Cheval Blanc. I do not regret having crossed the doors of this hotel 6 years ago, the service, the quality, the traditions, have remained the same. Thank you to the entire team of Les trois rois.

My husband and I decided to enjoy the long MLK weekend in Basel, Switzerland. We live in neighboring Germany, and Basel is a city we were curious about. I discovered Les Trois Rois last spring and we finally got the opportunity to book a stay. I selected a Queen River Room with a terrace. It was pricey, and I completed the booking before I noticed I could have added breakfast. I'm actually glad I didn't include breakfast, though, because Basel has some nice cafes where it is possible to enjoy a relatively cheap breakfast with locals. We did have breakfast at the hotel one morning, and it was very good. I think if I had to do it over, I would have opted for a King River Room, as the Queen room was a bit cozy. However, we had a great view of the river from our stylish room, and we loved the huge terrace, even though it was cold outside. I got a kick out of the "washlet" type toilet, and it was nice to have a complimentary minibar. I also liked the shower, particularly the pressure, although it didn't seem to drain very fast. The mattress was a bit too firm for my taste, but that seems to be a problem for me in most hotels these days. I liked that the housekeeping staff left notes when we missed turn down, because we had the do not disturb cord up. That was very considerate. I was especially impressed by how warm, welcoming, and friendly the staff was. Nothing was too much trouble, and everyone seemed to be enjoying their work. I assume the hotel offers a good working environment, as no one looked stressed. If we go back to Basel, I would not hesitate to stay at Les Trois Rois again. I will also heartily recommend it to others. And yes, we DID try Cheval Blanc by Peter Knogl and that, as well, is entirely worth a visit! Just bring a credit card with a high limit!

I visited Hotel Les Trois Rois during Art Basel, expecting high standards of hospitality, safety, and professionalism. Instead, I encountered a deeply misogynistic and discriminatory attitude, particularly from the hotel security staff. This hotel is shockingly unfriendly towards women. Any man can make even the slightest comment about a woman—guest or visitor—and security will immediately side with the man without investigating or listening to the woman’s side of the story. It was alarming to witness such blind favoritism and bias. This kind of outdated, patriarchal behavior has no place in modern Switzerland, let alone in a hotel that markets itself as "luxury" and "world-class." The behavior I observed from staff was not just dismissive but completely unprofessional and unacceptable. As a woman, I did not feel safe, welcome, or respected. It felt like stepping into another era—one where a woman’s word meant nothing and male guests held all the power, no matter how inappropriate or unfounded their behavior was. If you value equality, dignity, and respectful treatment, I urge you to stay elsewhere. Art Basel brings international visitors who expect a cosmopolitan level of service. Les Trois Rois failed spectacularly on that front. This is not just a bad hotel experience—it's a shame for Swiss hospitality as a whole. Avoid this hotel if you're a woman traveling alone, with friends, or simply someone who believes in fair treatment.

This is truly a 5 star hotel. It has classic elegance with modern upgrades that do not compromise it character. Excellent service and a restaurant boasting Michelin Stars! Located near the Old Town one can walk to restaurants and stores. The staff are very attentive and very personable .