Movenpick Hotel Basel

Movenpick Hotel Basel Reviews

Movenpick Hotel Basel

Aeschengraben 25, Basel, Canton of Basel-Stadt 4051, SwitzerlandView hotel details
Movenpick Hotel Basel
Movenpick Hotel BaselMovenpick Hotel BaselMovenpick Hotel Basel
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Guest Reviews of Movenpick Hotel Basel

9.2/10
Great
121 reviews
Verified reviews
Location9.5
Amenities9.1
Service9.0
Cleanliness9.4
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All reviews(121)
Positive reviews(119)
Reviews with photos/video(30)
Easy to get around(33)
Delicious breakfast(30)
Close to train station(28)
Convenient location(25)
Awesome amenities(19)
Large rooms(18)
Great value for money(10)
Well decorated(5)
Negative reviews(2)
Guest User
Deluxe King Room
Stayed in Jul 2026
Couple
1 reviews
10/10
Outstanding
Posted on Aug 29, 2026
The hotel staff were very friendly, and the room was exceptionally clean. The hotel’s location was also very convenient, with easy access to the train station, shopping center, cafés, and restaurants. I will definitely choose this hotel again for my next trip to Basel, Switzerland.
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
T_Bubbly
Deluxe King Room
Stayed in Jun 2026
Family
30 reviews
10/10
Outstanding
Posted on Jul 10, 2026
Excellent stay at Mövenpick Basel! The room was spacious, clean, and very comfortable. The hotel is conveniently located near the train station. The staff were very friendly and helpful, explaining the city and providing a complimentary tram and bus day pass. The breakfast was also very good. Highly recommended!
Response from Property: Dear Sir,Warm regards from the Mövenpick Hotel Basel.Thank you very much for your fantastic review and for taking the time to provide such detailed feedback. We are delighted to read that you were able to enjoy your stay with us to the fullest.It is especially nice to hear that you enjoyed your spacious and comfortable room, our central location, and our hearty breakfast so much. We are delighted to pass on your praise to our team for their friendly service, helpful tips about Basel, and the public transportation guest pass.We’re glad you enjoyed your stay with us and hope to welcome you back very soon!Best regards,Selina ThierGuest Services Manager
Lisamamizaideguo
Classic Twin Room
Stayed in May 2026
Business traveller
18 reviews
9.5/10
Amazing
Posted on Jun 10, 2026
The location is very convenient, close to the train station, and the room is very comfortable. The view is nice and the service is excellent. I will definitely stay here again next time.
Original textTranslated by Google
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Cathy Hello
Classic King Room
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 20, 2026
First off, the location was great – near Central Station but tucked away from the hustle and bustle. The staff were friendly, breakfast was delicious, and even though it was quite busy, it never felt crowded; instead, it was quiet and pleasant. The rooms were spacious enough to easily open a suitcase. Overall, it was a great stay, even without a view!
Original textTranslated by Google
Response from Property: We are delighted to hear that you enjoyed our central yet peaceful location, as well as the friendly service from our team. It is wonderful to know that you also enjoyed our breakfast and appreciated the spacious, comfortable, and quiet atmosphere throughout the hotel.We are especially pleased that you found the rooms spacious enough to comfortably open your luggage and make yourself at home. While we may not be able to offer a view from every room, we are happy that you still had such a pleasant stay with us.
Lucas2026
Deluxe King Room
Stayed in Jul 2026
Solo traveller
32 reviews
10/10
Outstanding
Posted on Aug 19, 2026
Officially a 4-star hotel but better than many 5 star hotels in the quality of things like bed linens or towels so on. Location is excellent just few minutes walk from the train station as well as bus 50 for the airport. The old city is also not very far (maybe 10 min walking). The staff is friendly and professional.
Response from Property: Dear Lucas2026Thank you very much for your fantastic review and for your generous compliments. We are delighted to hear that you found the quality of our hotel to be even beyond your expectations, particularly when it comes to details such as our bed linens and towels.We are also pleased that you appreciated our convenient location, just a few minutes from the train station and the airport bus, as well as within walking distance of Basel’s charming old town.Your kind words about our friendly and professional team mean a great deal to us and will certainly be shared with everyone.Thank you once again for your wonderful feedback. We hope to have the pleasure of welcoming you back to Basel in the future!Kind regards,Selina Thier - Guest Services Manager
Anonymous User
Junior King Suite
Stayed in Jul 2026
Solo traveller
148 reviews
3.0/10
Posted on Aug 13, 2026
The room is spacious, but I’lve had in two occasions the hotel staff member entering my room without sufficient notice. I can understand if it’s a one time error, but twice isn’t acceptable. Upon checkout, the hotel staff also insisted I didn’t prepay my room, which I did. I showed them the booking which they then later apologised.
Response from Property: Dear GuestThank you for taking the time to share your feedback. We are pleased to hear that you appreciated the spaciousness of your room.We sincerely apologize for the two occasions on which a member of our team entered your room without providing sufficient notice. We fully understand your concern and agree that your privacy and peace of mind must always be respected. We will addressed this matter with the relevant team to help ensure that such a situation does not happen again.We are also very sorry for the inconvenience and frustration caused at check-out regarding your prepayment. While we are glad that the matter was ultimately clarified and that our team apologized, we understand that you should not have had to prove a payment that had already been made.Thank you for bringing these matters to our attention. We truly appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future.Kind regards,Selina Thier-Guest Services Manager
Eong Jin
Deluxe King Room
Stayed in Jul 2026
Couple
4 reviews
9.0/10
Great
Posted on Aug 20, 2026
A modern hotel near to the Basel main railway station. Staff is generally friendly and helpful.
Response from Property: Dear Mr. JinBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Guest User
Classic Twin Room
Stayed in Jun 2026
Travelling with friends
13 reviews
10/10
Outstanding
Posted on Jul 20, 2026
Very comfortable stay. Very clean rooms and good location next to the station and public transport. It suited our needs for a single night stay.
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Guest User
King Suite Higher Floor
Stayed in May 2026
Family
18 reviews
10/10
Outstanding
Posted on Jul 10, 2026
The hotel is very new and the location is excellent. All the staff were extremely friendly, and we were especially impressed with the dinner menu at Puro on the second floor. It was great value for money, especially for Switzerland, where things can be expensive.
Original textTranslated by Google
Response from Property: Dear Guest, Kind regards from the Mövenpick Hotel Basel. Thank you for your positive review and for taking the time to write it. We are delighted that you enjoyed your stay with us and hope to welcome you back again soon! Sincerely, Selina Thier – Guest Services Manager
imee
Deluxe King Room
Stayed in May 2026
Business traveller
20 reviews
10/10
Outstanding
Posted on Jun 22, 2026
The hotel is clean, and the rooms are tidy. It's right next to the train station, so the location is also great.
Original textTranslated by Google
Response from Property: Dear Mr. ImeeBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
lse.lin
Deluxe King Room
Stayed in Apr 2026
Couple
11 reviews
9.0/10
Great
Posted on Jun 6, 2026
This was my transit hotel on the way to Lucerne, but I was satisfied with the overall cleanliness, convenience, and modern facilities.
Original textTranslated by Google
Response from Property: Dear Mrs. LinBest regards from the Mövenpick Hotel Basel.Thank you very much for the positive review and the time you took for this.We are pleased that you enjoyed your stay with us and hope to welcome you back very soon!Warm regardsSelina Thier - Guest Services Manager
Guest User
Deluxe King Room
Stayed in Jun 2026
Solo traveller
18 reviews
10/10
Outstanding
Posted on Aug 3, 2026
The renovation is new, and the service is also good. I had a comfortable stay.
Original textTranslated by Google
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Guest User
Classic King Room
Stayed in Apr 2026
Other
18 reviews
10/10
Outstanding
Posted on Jul 12, 2026
A really great upscale hotel that's affordable and close to the train station.
Original textTranslated by Google
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
酒店浪人
Classic King Room
Stayed in Jul 2025
Family
60 reviews
10/10
Outstanding
Posted on Aug 24, 2025
The hotel's location is great, and the rooms are spacious. The breakfast buffet is plentiful, and there's also a parking lot. The staff are all friendly and helpful, and the room rates are reasonable, plus they provide a free transport card. I would definitely stay at this hotel again next time I'm in Basel.
Original textTranslated by Google
Response from Property: Dear Mr. 酒店浪人Best regards from the Mövenpick Hotel Basel. Thank you very much for your kind feedback and detailed review of your stay with us.We are delighted to hear that you were satisfied with the location of our hotel, the spacious rooms, the breakfast buffet, and the service provided by our team. We are particularly pleased that you also enjoyed the included BaselCard and the hotel's own parking lot.We look forward to welcoming you back on your next visit to Basel! Warm regardsSelina Thier - Guest Services Manager
Guest User
Classic Twin Room
Stayed in Jul 2025
Family
7 reviews
10/10
Outstanding
Posted on Aug 3, 2025
This hotel was a great value for our stopover from France to Zurich, Switzerland. The rooms were clean and quite spacious, with lovely views of the Basel cityscape from the window. The hotel's decor felt very refined and elegant throughout. Breakfast was absolutely fantastic and very plentiful! All the staff were also very friendly and helpful.
Original textTranslated by Google
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you so much for your wonderful feedback!We’re delighted to hear that you enjoyed your stopover with us and that our location, rooms, and views contributed positively to your journey toward Zurich. It’s great to know that you appreciated the spaciousness of your room, the design of our hotel, and especially the generous breakfast – we always aim to offer our guests a great start to the day.Your kind words about our team mean a lot to us. We’ll be sure to share your compliments with everyone.We hope to welcome you back on your next trip through the region. Warm regardsSelina Thier - Guest Services Manager