Basel Hotels with Airport pickup service

I was in August 2023 for a night with the family in this B&B. Let's come to Check In! I had to speak English at Check Inn! Why can't you speak German at the reception in Basel???? Well the room, we had the family room with a double bed and two single beds. The room was beautifully large and clean. Air conditioning is not running at all you can set what you want you not run. I'm pretty bad about you being deliberately placed from the hotel. What I've never seen in a hotel is the windows without touch!!! You can't open or close the windows! ? ! ? Now breakfast! What should I say it was overviewable and evil at the same time! I took me salami and S*****es and the witch was shaved right! Yes, we have breakfast, in fact, Salami and S******en served that I think has been unpleasant for days!

This hotel is within walking distance from the SBB train station, staff at the hotel are very friendly and speak very good English. I was very grateful for the early check in without any quibble with the receptionist, and she explained how we can get around. Room was very comfortable and clean. Breakfast had a good choice of hot and cold foods, with variations every day. I would definitely stay here again. The only discomfort with our room was the temperature in our room was set to 19C, which was comfortable during the day, but was a bit too hot for the night for us, and we couldn’t lower the temperature down.

I have stayed in many Ibis budget hotels and this was by far one of the best ones. The ladies at reception were extremely friendly and helpful and the gentleman who was in charge of breakfast provided first class service. All hotel staff spoke German, French and English and were very approachable. The room was nice and tidy. I was given a Basel card at the hotel, which allowed me to use public transport free of charge and provided access to various museums with half price entry. Although this hotel is a 15-minute walk from the train station Basel SBB, there are 2 trams that one can take from Basel SBB that lead to a tram stop, which is a 2-minute walk from the hotel. I had a great time here and can highly recommend this hotel to anyone visiting Basel. Thanks to the Ibis team for a great time there!

We had a two day stay at this hotel on the way to Paris. This is a charming hotel with a historic facade but modern and renovated interior. We had the Queen room and whilst only 20 sq mtrs felt very spacious. Location is prefect for those with luggage and arriving by train as the station is across the road. We had a lovely view of the station and no noise could be heard with the windows closed. We often opened the windows to soak up the atmosphere of the trams and buskers and the hustle and bustle of the station. The old town is not far away and easily walkable but the hotel provides free public transport cards which makes it even easier to visit the city and surrounds. Some lovely old buildings and a marketplace to visit. We did not have breakfast at this hotel but there is a large supermarket next door where drinks, food, bakery items can be purchased. The bar/ restaurant downstairs has inside and outside seating with the outside area great for watching people and the station happenings. If we return this would be our hotel of choice. Switzerland is a very expensive country so expect to pay a lot more for drink and food than you do at home. A block away is Markthalle an upmarket food court with cuisines from all over the world. We ate here both nights as the food was so good.

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.

A value for money, convenient stay in the heart of Basel. An easy walk to the old city landmarks and the Rhine. The reception’s a wee bit hit and miss because it’s frequently unattended. A nuisance when you’ve just arrived. Perhaps they should tell you just to go to the Euler Hotel reception (the main gig next door). Anyway I recommend it. The staff, when they’re there, are lovely. The room has everything you need and in good repair.

I can not tell anything about rooms. I can say location seems great; easy way from train station. But check-in staff was completely unsympathetic. We arrived there to spend a night when waiting to take our flight to Madrid from Mulhouse St Louis airport. We have booked in advance and have received many messages telling us about Covid safe measures. Though been completly vaccinated ( me with AstraZeneca and my husband with Moderna , certificated by USA) we were denied access to the hotel because they could not accept(or read or like) our certificates. I have read all the messages I have received from the hotel and none of them asked about our vaccines or tell us to have a PCR. Maintenant I have read all the news they put on their official page and it says no word about that. But when arriving, they told us we have to obtain a PCR, which would take more than four hours and wait the results without getting to our room. The check-in staff gave us a kind of sermon about rules: of course I can understand them but as they say that it is a non-smoking facility and inform about pets policy, perhaps it would have been better to let us know in advance that the only pass to sleep in the hotel was to be European or have an European Green pass. For us, an experience to forget. We felt rejected.

I don't know why this hotel is so high. Apart from the advantage of the train station, there is no room, the bathroom is OK, but the bathroom has no shelf for towels. The breakfast is similar to other hotels. It is not used by Chinese people. Foreign breakfast, hot water bottle, air conditioning, bus card, fruit in the lobby, McDonald's next to it, Chinese TV channel, the biggest drawback is that the room is small and the boxes are not open.

Novotel was a nice place to stay for our overnight in Basel. Easy check-in and check-out so we had no problems at reception. Our train left very early the next day so they kindly prepared our breakfast to take away which included 2 sandwiches and 2 bottles of water for each person. I can't say much about the facilities since we didn't get to explore but the hotel was a convenient location to get to Basel SBB. The reception staff also helped us book a taxi which we were thankful for as fewer trams went around the city so early in the morning. We were also given a Visitor Pass to travel around the city so the trams were free and we got a discount at the museum we went to. The only downside was there wasn't a convenience store nearby or maybe there was but we didn't get to see one immediately. Thanks, Novotel!

A very simple, clean, and pleasant hotel. The rooms are very simple and basic, but quite decently comfortable. (Beware of a tub-only bathroom: murder to climb in and out of. Ask to switch if you're concerned.) The staff are extraordinarily pleasant and helpful, the grounds and setting are beautiful, the free trams swoop you around the city in minutes, and this may be the single quietest hotel anywhere in the universe. If you don't take breakfast, you can still pick up a free croissant in the lobby (wonderful little buttery explosions), but buffet breakfast is served within-rate if you take that. It's mainly in business as a hotel for small conferences, which is how we got there, and very convenient for that. If your conference serves lunch, you are in luck: THE FOOD IS AMAZING. We had three days and none of the Euro-American attendees could stop praising the food. -- So if you're used to the high life in big hotels, this will take some getting used to, but it's worth it.