Holiday Inn Hotels in Basildon

Oh dear. Emailed this hotel prior to booking to confirm their pet policy and charges per dog. Got an email back saying £5.00 per dog, per night (which coincided with internet research on this hotel & prior reviews). Booked this hotel and was then emailed by the same Receptionist to say the price per dog is £15.00 per night. When I questioned it, I was told they made a typo in the original email and their prices had recently gone up too.. Still, we went ahead and booked as we had little choice in the area and paid £90 for us & £60 for the dogs in total for the two nights. Upon check in, we were handed a key card and a little dog waste bag holder which was a nice gesture. From the outside, this place looks alright. Inside our room, it was awful. Carpets are so old and filthy - didn’t want to step on them without shoes on. The bed was okay. The furniture in the room was all very dated. Bathroom was disgusting - flush had to be pushed hard to make it work, mirror had brown cracks in numerous parts, sink was cracked, taps were terribly stained and shower tiles were yellow. Behind the bathroom door, it had been slammed so hard many times that the wall had a door knob shaped deep hole in it. The walls in the whole room were off colour and textured - felt like we were in a prison cell to be honest. Spent the minimum amount of time in the room that we possibly could. It’s unbelievable that they charge so much per dog really and absolutely nothing was provided for them other than the little bag holder - it should have been £5.00 per dog per night as it originally was advertised online. Did not complain to Reception as we understand this is a budget hotel but would NEVER stay here again. The only positives we could find were free parking, they allow dogs and it was quiet during our stay - for every other reason, I would avoid. Whole place needs a refurb and then they could charge more per room.

The staff are amazing! Kind , friendly, caring! Aymen the receptionist is just so nice! I won’t stay anywhere else, have been using for business for about a year , value for money! I always feel safe and as they know I stay alone always make sure I’m ok ! I won’t stay anywhere else when I’m down for business.

Alongside a brook and just two minutes from the lake and woodland of Northlands Park, you'll find thePremier Inn Basildon (East Mayne) a peaceful oasis, whether you're here for work or a well-earned break. In just 20 minutes you could be sandcastle building at the great British seaside at Southend, or living it up at Basildon Sporting Village and Festival Leisure Park. And for links into London, the M25 and stations on the Fenchurch Street line are close by. Then when it's time to recharge the batteries, our tasty restaurant and big, comfy rooms will be ready and waiting.

Located in Basildon, Mariskals is within a 15-minute drive of Festival Leisure Park and Hockley Woods. This guesthouse is 11.2 mi (18 km) from Palace Theatre and 11.4 mi (18.3 km) from Ingatestone Hall.Take in the views from a terrace and a garden and make use of amenities such as a picnic area.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.Stay in one of 2 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and slippers.