Premier Inn Basildon (Festival Park)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Basildon
Premier Inn Basildon (Festival Park)
Festival Leisure Park, Pipps Hill Rd N, Basildon, SS14 3WB
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Amenities
ParkingFree
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Property Description
Let the good times roll with a stopover at our Basildon hotel, featuring our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with a large shower head, and brand new, slumber-inducing, king-size Hypnos bed. You'll be smack bang in the middle of an oasis of entertainment, yet right on hand for all the business and leisure highlights of Essex and the east of London, too. You could be hunting down the big brand bargains one minute and riding the big waves on the wakeboarding course the next. Or watch the A-listers on the big-screen at Empire Cinema, then star in your own VIP night out. And when you're ready to drop, our traditional restaurant and super comfy new rooms will be waiting for you.
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6.4/10
Cleanliness6.3
Amenities6.4
Location6.3
Service6.4
All 41 Reviews
Surroundings
Airport: London Southend Airport
(19.3 km)
Airport: London City Airport
(43.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Single
Non-smoking
Daily Housekeeping
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1
Double Room
Non-smoking
Daily Housekeeping
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1
Twin Room
Non-smoking
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1
Accessible Double Room
Non-smoking
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Guest Reviews
6.4/10
41 reviews
Verified Reviews- Cleanliness6.3
- Amenities6.4
- Location6.3
- Service6.4
Average for similar properties in Basildon
AI Summary
Guests appreciate the friendly and professional staff, creating a welcoming atmosphere. They also enjoy the complimentary breakfast with varied options and good value.
Sosiska
October 1, 2022
Nice place to stay over night , doesn’t have any local shops nearby , but it is not a problem. Such as many restaurants within 10 min walk
Rachel C
April 14, 2025
So many positives - really lovely staff at reception and breakfast; clean room with a comfy bed and good shower; and very very good breakfast (with extras like crumpets). However room is exceptionally hot. Fortunately it wasn’t too warm outside but the temperature was showing as 25 degrees in the room! There is a fan and the window opens slightly, which was enough for me in April, but this won’t cut it in the summer. Also very noisy above - lots of movement. Luckily stopped at 10:30 but I can imagine it would be a problem if guests upstairs wanted a later night. Probably just needs some refurbishment
annbO5690NM
April 7, 2025
Premier Inn needs to get it's act together. That's the second awful experience we've had staying with them and probably the last. The 'wonderful mattress' they shout about was rock hard and did our backs and necks in. The breakfast was excellent as was the service but having had no sleep it was difficult to fully appreciate them. The corner of our room hadn't been hoovered properly which was another put off. The Southend Airport Strawberry Fields PI stank of damp. We had an excellent experience in the Ipswich Central PI with a clean room and comfortable mattress. Premier Inn needs to address the inconsistency across it's hotels.
Michael G
April 6, 2025
Exceptional staff! For other reasons my wife and I had a difficult week. But the staff at this Premier were quite simply excellent. Especially Terri Priest who checked us in first 3 nights. Her support for my disabled wife was exemplary in all respects. A difficult week but made easier by the Premier Inn Festival Park, Basildon.
Guest User
March 31, 2025
100% recommend this premier inn the staff Courtney Hannah & Angie give 100% there professionalism and attention to everyone's needs is outstanding, they always check to make sure everything is ok, the breakfast we had was hot tasty I would definitely recommend.
Guest User
March 20, 2025
The bed was very comfortable and the room was plenty large enough and warm. A nice hot, powerful shower. The hotel is very clean. The breakfast was very good with plenty of choice. The chef was happy to cook vegetarian sausages. Lovely, friendly and helpful staff. Free car parking on site.
Guest User
March 17, 2025
The worst experience ive had to endure staying in a hotel that i paid good money for Property stolen, staff inexperienced, no follow up from Whitbread, no customer service. They treat you so bad it will leave a rotten taste in your mouth. Use travelodge instead.
Jackie B
August 8, 2024
Hotel rooms are very hot no air con. Hotel itself is very tired needs upgrade. Bed is too high for shorter person. Bath is ok for very small person. Continental breakfast over charged for what is offered. Bread and pastries left uncovered to go hard. Tinned/ frozen fruit berry mix. Only 1 sort / flavoured yogurt. No porridge. Limited. Called 3 weeks before arrival to change my room from double to twin given family room and receive invoice to show change on arrival given double room when questioned replied we don’t have any other rooms. Staff ok and the guy on reception on the second and third day was very good helpful couldn’t do enough he needs a rise. Rooms were cleaned sort of most days with fresh towels.
Services & Amenities
Most Popular Amenities
Parking
Free
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Parking
Parking
Free
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Vegan, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 07:00-09:00 Open
[Sat - Sun] 08:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:£1.04 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
Property Description
- Number of Rooms: 84
Let the good times roll with a stopover at our Basildon hotel, featuring our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with a large shower head, and brand new, slumber-inducing, king-size Hypnos bed. You'll be smack bang in the middle of an oasis of entertainment, yet right on hand for all the business and leisure highlights of Essex and the east of London, too. You could be hunting down the big brand bargains one minute and riding the big waves on the wakeboarding course the next. Or watch the A-listers on the big-screen at Empire Cinema, then star in your own VIP night out. And when you're ready to drop, our traditional restaurant and super comfy new rooms will be waiting for you.