To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.8
Service9.2
Cleanliness9.0
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All reviews(77)
Positive reviews(75)
Reviews with photos/video(23)
Awesome rooms(24)
Friendly staff(22)
Convenient location(15)
Well designed(14)
Delicious breakfast(10)
Well decorated(9)
Located in the city centre(8)
Awesome amenities(6)
Negative reviews(2)
Anonymous User
Standard King Room
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on May 13, 2025
Lovely room and nice services. This will be my first choice in Bath.
Response from Property: Thank you for taking the time to provide such great feedback following your recent stay. We all hope to welcome you back again in the future. Kind regards, Jay Stidwill - Guest Relations Manager
Santa Ajuda SL
Standard King Room
Stayed in Apr 2025
Couples
5 review
8.0/10
Very Good
Posted on May 6, 2025
Very good for the price and location
Response from Property: Thank you for taking the time to provide such great feedback following your recent stay. We all hope to welcome you back again in the future. Kind regards, Jay Stidwill - Guest Relations Manager
Yan
Accessible Standard Room 2 Single bed
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 21, 2025
We stayed there only for one night during Easter holidays and spent around £150 one night without breakfast. The room allocated was at the bottom of the townhouse; we are not sure if the air conditioning was working or not. A bit cold during the night…the receptionist was very friendly and helpful. No other comments. Nothing bad or great to mention.
Response from Property: Thank you for taking the time to provide such great feedback following your recent stay. We all hope to welcome you back again in the future. Kind regards, Jay Stidwill - Guest Relations Manager
Guest User
Standard King Room
Stayed in Mar 2025
Couples
1 review
9.5/10
Amazing
Posted on Apr 21, 2025
Hotel staff was very kind and welcoming. The hotel was centrally located making it perfect for exploring around Bath.
Response from Property: Thank you for taking the time to provide such great feedback following your recent stay. We all hope to welcome you back again in the future. Kind regards, Jay Stidwill - Guest Relations Manager
Valiant_Mage
Standard King Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 14, 2025
The place was so good. The host was so great. Over all the room was in great condition.
Response from Property: Thank you for taking the time to provide such great feedback following your recent stay. We all hope to welcome you back again in the future. Kind regards, Jay Stidwill - Guest Relations Manager
KB100
Standard King Room
Stayed in Jun 2024
Solo travellers
14 review
10.0/10
Outstanding
Posted on Jul 2, 2024
One of the best hotels I have stayed at. Located close to the train station and close to the historical center of Bath. The staff are incredibly helpful and kind. The rooms are comfortable and include free mini bar items. It is a charming hotel and I wi stay again.
Guest User
Standard King Room
Stayed in Nov 2024
Couples
29 review
10.0/10
Outstanding
Posted on Jan 1, 2025
Well appointed and clean hotel room, extremely close to Bath Spa train station and the Bath Abbey and Roman Baths. Can’t fault it.
SeetanahNatasha
Premium King Room With Minifridge
Stayed in Nov 2024
Family
12 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Very clean
Great location as less than 5mins walk into the town centre
Service was amazing
Valer parking service was brilliant
Malcolm Tyndall
Standard King Room
Stayed in Jul 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 27, 2024
great place - excellent rooms, interesting appropriate decor, great location (5 mins from the station, 5 mins from town), excellent breakfast and staff super friendly and helpful