Holiday Inn Express & Suites Baton Rouge East

The 1st room I received smelled like mildew as if something flooded. But the front desk clerk changed the room out without hesitation.

Overall, my stay was good. The room was clean, and I had no issues with it. However, I had to wait 10 minutes to check in because there was no one at the front desk. When I received my room key, it didn't work, so I had to get a new one. Additionally, every time I needed to talk to someone at the front desk, no one was ever there.

Handicapped room lacked usefulness For a handicapped bathroom the floor was terribly slippery. The shower head was falling apart. The faucet to the shower was stripped out making it hats to turn on and off the water. Lastly only two towels were provided in the bathroom. Oh one last thing as a handicapped room the toilet should be taller. Usually they are 16-17.5 inches tall. The bed was very comfortable

They stole my ring out my room and when i left to go run some arrunds they searched my room and cleaned it i never experienced that every hotel i ever been at state to state even Louisiana which im from. Nobody never went in my room with are without a sign on the door, they always let me check in with them at front desk if needed. Are they’ll knock and if no answer they’ll leave.

Good hotel, but disappointing breakfast My family enjoyed the hotel and our room, but the one day we were there (just passing through), the breakfast was sub-par. The biscuits weren't cooked all the way through, the eggs and sausage didn’t taste as good as we've had in the past at other locations of Holiday Inn Express, and we came down to breakfast 40 minutes before closing, most of the popular items were gone (like the Cinnabon rolls), but no one came to refill those items. Some unlucky families came down a little after us and there was nothing left but dry cereal. Most families on vacation can't make it down before 9 am, and if you advertise breakfast from a certain time window, you should at least replenish the items until 15 minutes before closing.

Great quiet location, close enough to Seigen lane area, but set back from road. Comfortable bed, a/c was great (cool) just makes noise as it cycles (woke me up a few times). Stinky water odor in bathroom sink, but shower pressure was awesome. Lost a star mostly due to breakfast selection, running out by 8 and they didn’t replace pancake batter. Snooze you lose.