Golden Hill by Golden Tulip

Golden Hill by Golden Tulip Reviews

Golden Hill by Golden Tulip

Jl. Oro-oro Ombo No. 11, Oro-Oro Ombo, Batu Sub-District, Batu, East Java, 65316, IndonesiaView Hotel Details
Golden Hill by Golden Tulip
Golden Hill by Golden TulipGolden Hill by Golden TulipGolden Hill by Golden Tulip
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Golden Hill by Golden Tulip Guest Reviews

4.3/5
Very Good
47 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(16)
Awesome stay(12)
Clean and tidy(9)
Friendly owner(7)
Great location(7)
Negative reviews(1)
SiiRuBii
Deluxe
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Customer service is attentive and responsive Clean & good hotel location
Response from Property: Dear Mrs. Silvia Prajogo,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your 5 stars ratings. We are glad to know that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Regards,Debby ResnatariGeneral Manager
Anonymous User
Premier
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Nice place to stay with Family at Batu Malang and very near to mqny attractions
Response from Property: Dear Valued Guest,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your 5 stars ratings. We are glad to know that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Regards,Debby ResnatariGeneral Manager
nella82
Deluxe King Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 17, 2024
Clean room comfy bed complete amenities clean bathroom nice service all staff , pool at roof top is a plus. thanks to bellboy staff ROVi , Fast check in and Delicious brf . Its enjoyable stay. For lil advice maybe having lil playground or kids corner wil be nicer .
Response from Property: Dear Mrs. Nella,Thank you for leaving us a review.We are glad to know that you enjoyed with the facilities and services at Golden Hill by Golden Tulip Batu.We would like to express our gratitude for the appreciation given to our staff, Mr. Rovi. We will convey the appreciation that you have given and continue to provide our best service to every guest who visits.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Warm regards,Debby ResnatariGeneral Manager
Nazrin
Premier
Stayed in May 2024
Family
5 review
3.5/5
Posted on Jun 18, 2024
Stay for 3 nights and the make up room not as per international hotel association standard. Toilet tiles and flooring not clean enough. There are 2 type shower but 1 only can be use. Call for technicians twice but never show up.
Response from Property: Dear Valued Guest,Warmest Greetings from Golden Tulip Holland Resort Batu.Thank you for your review. We are very sorry to hear that. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to our hotel.Regards,Debby Resnatari General Manager
Zulfan Azmi
Deluxe
Stayed in May 2024
Family
27 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I am very happy to stay in this hotel and all staff are very friendly and will assist us with anything that we need. Strongly recommend to stay in the hotel for another visit in Malang
Response from Property: Dear Mr. Zulfan Azmi,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your review. We are glad to know that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Regards,Debby ResnatariGeneral Manager
NOTARIANUS WILLIANTO
Premier
Stayed in Oct 2023
Couples
10 review
5.0/5
Outstanding
Posted on Nov 17, 2023
New Hotel in Batu. Nice room, delicious food. Good staff and polite security. Also near with Jatim Park 2
Response from Property: Dear Mr. Notarianus Willianto,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your review. We are glad to know that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Regards,Debby ResnatariGeneral Manager
Hendra
Premier
Stayed in May 2024
Family
1 review
2.5/5
Posted on Jun 19, 2024
Hotel condition is new and clean but too expensive for small hotel with few facilities
Response from Property: Dear Mr. Hendra,Warmest Greetings from Golden Tulip Holland Resort Batu.Thank you for your review. We are glad that you enjoyed your stay with us.We will ensure to improve our facilities in the near future.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.Regards,Debby Resnatari General Manager
christian888
Deluxe King Room
Stayed in Jan 2024
Business travellers
93 review
4.7/5
Amazing
Posted on Mar 19, 2024
New hotel in batu. Overall is nice. The only downside is parking lot. They provide shuttle to go to parking lot, which is troublesome if it's a rainy day.
Response from Property: Dear Mr. Christian,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your star ratings.Your review is essential for us to continue providing great products and service for our valued guest. We will ensure to evaluate and improve our quality and services.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.Regards,Debby ResnatariGeneral Manager
Anonymous User
Premier
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 14, 2024
Perfect stay and close to attraction places
Response from Property: Dear Valued Guest,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your review. We are glad to know that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Regards,Debby ResnatariGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Jan 2024
Family
10 review
4.5/5
Great
Posted on Feb 13, 2024
- The hotel near the main road, bcoz my room facing the road so it’s a quiet noisy & the room not soundproofing so i can hear the next door speak. - The staff are polite & friendly. - Indoor swimming pool. - Not many choices for breakfast
Response from Property: Dear Valued Guest,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your star ratings.Your review is essential for us to continue providing great products and service for our valued guest. We will ensure to evaluate and improve our quality and services.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.Regards,Debby ResnatariGeneral Manager
Kingkin Fortuna
Premier
Stayed in Dec 2023
Family
2 review
3.5/5
Posted on Feb 16, 2024
There were some issues during my stay, and has been raise up to the staff to be solved. Thank you for the recovery service, hope it getting better and better.
Response from Property: Dear Mrs. Kingkin Fortuna,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your star ratings.Your review is essential for us to continue providing great products and service for our valued guest. We will ensure to evaluate and improve our quality and services.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.Regards,Debby ResnatariGeneral Manager
silver family
Deluxe
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Brand newest hotel in batu, still 2 months operated , so i get the early bird price.. the sky floor hasn't open yet, they said it will has jacuzzi
Response from Property: Dear Eric,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your review. We are glad to know that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.For more information and interesting offers, please kindly check @goldenhillbatu @skyhillrestaurantbatu on Instagram.Regards,Debby ResnatariGeneral Manager
Anonymous User
Premier
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on Jun 14, 2024
Good location
Response from Property: Dear Valued Guest,Warmest Greetings from Golden Tulip Holland Resort Batu.Thank you for your review. We are glad that you enjoyed your stay with us.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.Regards,Debby Resnatari General Manager
ヒロピー
Premier
Stayed in Nov 2024
Couples
35 review
3.0/5
Posted on Jan 2, 2025
It's only been open for about 2 years, so it's neat and tidy, but the soundproofing was terrible. We were on the 3rd floor by the pool, so we could hear children's voices all day, and at night we could hear the voices of neighbors, footsteps from the floor above, and even the voices from the hallway facing the entrance to our room, so it was noisy until late at night. Also, the room layout was inconvenient and the TV was installed crookedly. Based on the above, we judge this to be a new 3-star hotel.
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Response from Property: Dear Valued Guest,Warmest Greetings from Golden Hill by Golden Tulip Batu.Thank you for your star ratings.Your review is essential for us to continue providing great products and service for our valued guest. We will ensure to evaluate and improve our quality and services.We hope your next visit is just around the corner. Please contact us if there is anything we can help you with.Regards,Debby ResnatariGeneral Manager
mrs.icha
Deluxe
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 26, 2024
First time staying at this hotel with family and so far the service is very satisfying and for a 4-star hotel the price of food and f&b promos offered are quite attractive and very affordable. The taste of the food is also very good, besides almost every room hallway smells fragrant and the housekeeping and concierge services are very fast. There is also free valet parking for those who are lazy to look for parking. In addition, they also have a free shuttle car to take us to the car park for those who don't want valet. In terms of room comfort, overall good and above average. You can also use Netflix and YouTube in the room so the kids feel at home in the room. For the skyhill, the view and place are so awesome, very suitable for those who want to chill and relax without having to leave the hotel. So it's really worth a try and will come back again soon! Thank you for the hospitality. 🩷
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Response from Property: Dear Mrs. Icha, Thank you for giving us a review on Trip.com Review. We are very happy that you are impressed with the facilities and services at Golden Hill by Golden Tulip Batu. For the latest promos and updates, please visit our Instagram at @goldenhillbatu @skyhillrestaurantbatu. We look forward to welcoming you back to Golden Hill by Golden Tulip Batu. Warm Regards, Debby Resnatari General Manager