The hotel is in the Chinese style I like, with good facilities and its own hot spring bath in the room. The overall service of the hotel is good and it is suitable for family living. The only drawback is that the catering service is not up to par. It was the Spring Festival holiday during our stay, so it is understandable that the hotel hosted a banquet, but this cannot be used as a reason to refuse hotel guests from dining. They actually told the guests that they were too busy and there were many food options nearby, so they asked us to eat outside. We value the quality of hotels when we stay in them, and of course we also hope to pursue the hotel's environment and services when dining. After much persuasion, they agreed to delay the meal. I have never encountered a five-star hotel restaurant treating the dining needs of hotel guests like this. There is room for improvement and enhancement in this regard.
Excellent
779 reviews
9.7/10
Price from
CAD 80
per night
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