COSTA_TSN
March 29, 2024
A relatively new hotel with a good location and good environment decoration, including the lobby and the restaurant that has not yet opened. The room facilities are new Chinese style and elegant. The bedding is fine, and the sound insulation is also good (there is a slight buzzing sound similar to pipes or machines in the last room). The bathroom is average and it is recommended to improve. There are bathrobes, but the bath towels are small and thin, which is slightly inconsistent with the decoration quality. Emphasis on suggestion: service is not only about good attitude, but also about hardware and software + concepts. For example, it costs 3 yuan to add mineral water and check-out must be at 12 o'clock. These two items are not in line with the service awareness of pursuing high-level hotels. I hope that the pattern will be opened up a little, and the hotel will be positioned higher. Overall 95 points, it would be better if the room hygiene is more detailed. The service industry is about subtle services in every little bit. I will stay again!
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