1 All rooms with king beds are located in the basement. No view and no light. There are a lot of bugs and they are not cleaned. There were too many mosquitoes at night and I couldn't sleep. The staff recommended a better room but said I had to pay double the price of the original room. The upgraded room has 2 bedrooms and 2 rooms, so it is too big for a couple.
This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.
Location is good, need a little attention from management for house keeping full cleaning services, relayed notice to management for future attention.
Over all good hotel .