Beach Hotels in Mazatlan

Nice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.

At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel), We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back

The service is normal in general, with exceptions, such as excellent valet parking (they charge you extra for this service, $100 a day), but the one who prepares the omelettes is bad. The food is good, at least what I chose, the zarandeado was exquisite. The pool is generic, not the best. I think the internet is good. The worst are the rooms, mattresses in terrible condition, and rusty hotel accessories. They have sales agents to sell you hotel nights, ignore them, this is in very bad taste, they trick you into giving you 3 nights as a gift, which is a farce, they are just trying to sell you.

The stay was good, the room was comfortable, and we slept very good.

Good accommodation service and excellent location

Excellent attention and service from the staff! Facilities in good condition. Perfect beach view. They are two buildings, only some rooms have balconies. The pool is fine, with one deep area and one that is not so deep. The palapas by the pool are a restaurant. The beach area in front of the hotel is allowed for hotel guests only, which is cool.

The hotel loved its cleaning, services, rooms only I didn't like were the kitchens are very high as good that brought kitchens must have a variety of low kitchens