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9.0/10
Great
GGuest UserFirst time staying here. It was a beautiful property, very well maintained. The rooms were done very well, with an extremely comfortable bed and a very nicely appointed bathroom. We were there for a wedding. They do weddings extremely well. The facilities, timing, atmosphere and catering were top shelf. Of particular note, the food was outstanding. Everyone on staff, from our check in to our check out, was professional, approachable and pleasant. Look forward to staying there again.
CClarisa624It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.
GGuest UserGreat customer service, was a little displeased with the turn down of room daily. We were at the pool all day, not occupied sign on the door, and we never received new towels or any room services. Had to actually find someone to tidy up the room.
CCarlos ManuelWell located, close to a bunch of nice restaurants. The room and the amenities were nice. The only bad thing was that we arrived one hour before the check-in time (4 pm) and they wanted to charge us ~$50 for an early check-in, so we had to hang out for an hour.
YYvonne PhippsService not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
YYuxianliangshiyanNot good value for money. It is far from the beach, the neighborhood is gray and dark, the room faces the sea obliquely, and the ground floor cannot be seen. The hygiene is very average. There are plenty of parking spaces.
HHaThe location was great but definitely not worth $300 for the night. The floors looked updated with laminate flooring and furniture appeared kinda new but everything else was old. The room smelled of smoked, ceiling and floors had cracks all over, the tiniest and skimpiest towels. The hotel needs a major renovation in general. If we didn’t need to get a room last minute, I wouldn’t stay here again.
GGuest UserI stayed at this hotel on 2 separate occasions; first night was a king bed and jacuzzi,second was a 2 Queen Non Smoking. On both occasions I stayed due to the fact that the deposit is only $40 Cash compared to AC hotel deposit of $150. And to add to it the Jacuzzi was amazing, although smaller than expected for 2 people. Enjoy.
AAnonymous UserThe young lady that works evenings is wonderful! She is very nice and very attentive. The gentlemen that work here are nice as well. The breakfast is not great at all. It’s four mini muffins in a greasy bag, given by the attendant behind the desk. The apple juice is so concentrated, you have to water it down yourself because they do not. You can see that they just wallpapered over the previous moldy wallpaper and the air conditioner is practically falling off the wall. But no bugs and pretty clean for the most part.