Lam Hotel Estarreja

Our 3rd time here but not because we like it.We only stayed as convenient to see family near by. However next time we may book Aveiro instead. Rooms are good size but no frills and basic. Always overlooking a car park. They have better why always give crap view rooms. If you have good views used them. Breakfast. When I asked for more eggs as they look very dry the staff said they been there for a while as breakfast started early. This was around 08:45. He went away and they come back saying the eggs would be for me we sort of surprise if I still wanted which I said yes. It's part of breakfast deal and breakfast it's until 10am. We got them mixed with old dry ones which wasn't great. Overall poor experience and won't be rushing back.

I rarely leave reviews, but this hotel was truly terrible. If there were a zero rating, I would give it zero. 1. The windows are poorly soundproofed, very noisy. 2. As soon as I entered the room, there was a strong smell of smoke. Even after opening the windows for ventilation, the smell wouldn’t go away. 3. The toilet seat in the bathroom had stains and wasn’t cleaned properly. 4. Most importantly, there were bedbugs. Luckily, my room didn’t have them, but both of my friends’ rooms did, and one of them was bitten so badly that their eyes swelled up. We complained to the hotel, but there was no response at all. I strongly recommend avoiding this hotel. As soon as I got home, I washed all my clothes immediately because I was really worried about bringing bedbugs back.

Average is not fair but very good would be over generous. The hotel is a little tired and could do with an update. Rooms are of a good size, clean & tidy. Bed very comfortable, could do with better pillows or some alternative choices. Shower & bathroom excellent. Food in the restaurant not so good and limited choice. Staff superb, understand what good customer service is all about. Overall better than average, would rate as good and good for the money.