Lavande Hotel (Beijing Jin'anqiao Subway Station)

I've been here many times. The location is great, the environment is nice, and it's very clean. Thumbs up!

This hotel is conveniently located near Shougang Park, with Shougang Park to the south and Moshikou and Fahai Temple to the north. The hotel facilities are decent, and the cleanliness meets standards. Overall, it's a good stay, and parking downstairs is also very convenient.

The room was clean and I had a satisfactory stay. I was able to negotiate a late check-out until 2 PM, which was perfect since I was here for a marathon and needed time to rest afterwards.

The door lock wouldn't open after I swiped my card. I called the front desk, and they told me the lock wasn't great and I needed to push hard! I asked if they couldn't replace or fix the faulty lock. Their reply was, 'That's a matter for the engineering department; I can't make that call...' The hallway was so hot too! I broke a sweat just trying to open the door and make a call!

The hygiene was so bad it was unbelievable, I almost laughed in frustration. I will never stay at Lavande Hotel again. I checked into the 4th floor at 10:40 pm on the 12th, and found three hairs of different lengths on the bed (in the video). I called a staff member to ask for a room change, and we followed them to the 5th floor. The staff member swiped the card without knocking, and there were two men inside. We were all shocked. My friend and I even said, "Shouldn't the staff member knock first to confirm?" Although we were a bit annoyed, we followed them to the 3rd floor to change rooms. When we got there, because of what happened before, the staff member said, "Look, you can lift the blanket and check this room." But the truth came out quickly: there was still hair on the blanket and two pillows. I took pictures, and at this point I got really angry. A chain hotel, and every room has hair...😤 The staff member said they would change the blanket and pillows right away. Was that supposed to be a joke?! Or is the hygiene at Lavande Hotel really that bad? The staff member brought another pillow, and there was hair on it too! At this point, I was so angry I didn't know whether to laugh or cry. I said, "This is the fourth time hair has been found! Couldn't you at least check it when you brought it over? What kind of chain hotel has hair found five times in a row? Have you not washed any of your sheets?" 😓 The waitress said she would report the situation to her manager. During this time, my friend and I discussed canceling our stay. It was already 11:30 PM, and there were no suitable hotels nearby. The other hotel we were considering was 10.6 kilometers away from where we were going to do our business. So we decided to put up with it. We didn't use the hotel towels or kettle and slept in our coats. Around midnight, the waitress knocked on our door again to tell us the manager's decision: check-out would be delayed until 2 AM. We talked for three minutes (I recorded the whole thing, just in case they accused us of wrongdoing). The waitress didn't say a word about how much their manager valued the matter or how they planned to improve their hygiene. Their attitude was utterly ridiculous. I wonder how they managed to become a chain. People who travel should be mindful of hotel hygiene. I will never stay at Lavande Hotel again!

The room is very clean and quiet. I stayed for a few days and I can park for free. The front desk service attitude is very good. I recommend staying here and I will come again next time.

The room layout here is very reasonable and the space is properly utilized. The bedside lamp is cleverly designed to provide sufficient lighting without affecting sleep. The overall decoration style is simple and elegant, making people feel very comfortable.