Hilton Garden Inn Beijing West Railway Station Reviews

Left and right of the hotel looks like nothing much to see or eat but actually it just take 5 minutes walk to a market where there is a market inside it and restaurants. There is a mall 10 minutes away from the hotel. Haidilao is there and some other restaurants too. Clean and new hotel. Wonderful beds.

The front desk brother service is good, I need to order food when I stay in the hotel, but my card is a foreign card can not order food The front desk staff intimately helped me order food and took the initiative to send it to my room with a robot Very good

Nice and comfortable hotel in general. In cold Dec, we enjoyed cozy night at 28C. Gym is well equipped and not crowded. The location is close to city center and high speed train station. They have a robot messenger, more advance than we expected.

Good stay, hotel is convenient and clean. Highly suggested for business travelers

We had a nice stay at this hotel and there were plenty of positives: room was nice and spacious, staff were very helpful(especially Vivi and Bishop), free laundry facilities, restaurant food was tasty. Some of the negatives though were that this hotel is actually quite far from the train station so you will need to take the metro with a few transfers or get a taxi, also we had a really hard time ordering room service to the point that we had to go down to reception to order it.

The hotel is clean but it is abit far from main attractions. Good for people who need to catch early train.

Very nice hotel

Jiahu's service is very good

When checking in, the front desk staff Xiaomei served with a smile throughout the whole process. She was very professional. Everything in the room was new and complete. There was also a laundry room and dryer on the second floor. When you order takeout, a robot will deliver it to the room! The transportation is also very convenient, 5 minutes away from the train station. The room facilities are very good, very clean and tidy, and the mattress is very soft and comfortable [strong] Recommended to all friends! ! !

I am speechless. The air conditioner is just for show. It is useless. The air conditioning cannot be adjusted. I can only open the window. I am speechless. It completely affects my sleep. Hilton? I am dying of laughter. Moreover, the decoration started at 9 o'clock in the morning. They kept knocking and knocking... It was so noisy. I couldn't sleep well... The price is too high

The hotel is 20 minutes away from the West Station by taxi. It takes less than 30 minutes to get to Tiananmen Square by taxi. It is also good to stay here to watch the flag-raising ceremony and go to Tiananmen Square. It is cost-effective. Facilities: relatively new, especially like if you need a humidifier delivered to the room, which is very helpful for tourists from the south. Hygiene: clean and hygienic. Environment: There are several places to eat diagonally opposite. There is a small road when you turn left. The noodle restaurant at the intersection tastes good. Going further in, there are some local barbecue stalls and vegetable markets. You can consider dinner. Service: They are all online, positive and enthusiastic. Thank you Shiny. Breakfast: Breakfast was delivered, which was very rich and delicious.

The hotel has a good location, a large room, complete facilities and equipment, clean and hygienic, good front desk service, and the bishop helped with delayed check-out. It is impeccable in all aspects and highly recommended!

This is the first time I stayed at Hilton, which has such a chaotic management. The quality of the service staff is really poor. When I entered the room for breakfast, I heard the woman in the picture complaining about the guests at the table in front of me, "It's like I haven't eaten in my eight lifetimes." Her attitude was terrible. I have stayed in so many hotels, but this is the first time I encountered a waiter coming to clear the food on the table while they were eating. Breakfast ends at 10 o'clock, right? Can't we wait until all the guests leave before clearing it? The waiter next to her reminded that it was not time yet, and the woman complained loudly, "Clean it up quickly!" The two female employees in the fourth picture have been complaining about the guests. They should be trained well. Here are two more pictures of the restaurant's breakfast. The carrot cubes in the fried rice are smelly... The price of breakfast is not too cheap, right? It's ridiculous that the quality can be so bad. This hotel should be the first stop for many people when they just arrived in Beijing. There were foreigners when we were eating. It's so embarrassing. Also change the unhealthy trend of sending messages to ask for good reviews. I stayed in the hotel for a day and didn't know who the xx at the front desk was. After leaving the hotel, I sent a message to ask her to write a good review on Ctrip with her name. The hotel leaders should see it and make corrections!

The hotel is located in the city with convenient transportation. It is within walking distance to the subway station and popular locations. It is convenient for travel. There are restaurants and convenience stores nearby. The front desk staff is enthusiastic and professional. They check in quickly and pay attention to details. The room is clean and spacious, the bedding is soft and clean, and the sound insulation is good. Special thanks to the front desk staff for their thoughtful help, which made our stay experience even better!