Vienna International Hotel (Beijing Jinsong Shuangjing Metro Station)

No matter which city I visit, I always prefer to stay at Vienna hotels. They are clean, hygienic, and have a welcoming atmosphere. The facilities are consistently good. This time, they even upgraded my room for free because they were worried I'd have to wait too long, which was very thoughtful. I'll definitely stay here again next time I'm in town.

The room was clean and tidy, and the housekeeping was excellent. The bedding was very comfortable to sleep on. The front desk staff were warm, polite, and responsive. The location is convenient for getting around. Overall, it was a great experience, and I would definitely choose this hotel again for my next stay. Highly recommended!

No matter which city I visit, I always book Vienna International Hotels, trusting their standardized chain experience. However, my first stay at a Vienna International Hotel in Beijing was a huge disappointment, completely failing to meet the brand's uniform service standards! It really tarnishes the 'Vienna' name. 1. **Serious Air Conditioning Issues**: Beijing has been experiencing continuous high temperatures, but the air conditioning was set to a timed on/off cycle, switching on and off approximately every 20 minutes. The fan noise fluctuated between loud and soft, and the frequent starting and stopping meant I was repeatedly woken up by the heat at night, especially being on the top floor. I couldn't get any proper rest all night, severely impacting my sleep. For 350 RMB a night, are they really trying to save even this small amount on electricity?!! (The uploaded video clearly shows the AC being set to timed cycles). 2. **Questionable Hygiene**: I found chewed betel nut left by the previous guest on the floor, along with scattered white tissue paper. The room cleaning was clearly subpar. 3. **Missing Room Amenities**: The room was not equipped with basic disposable toiletries. The essential amenities were incomplete. As a chain brand, there are clear shortcomings in hardware management, room cleanliness, and equipment debugging. This stay was a terrible experience, and I do not recommend it!

As always, Vienna Hotel maintains its excellent hygiene. This particular branch offers high-floor rooms with great views and a prime location not far from the subway station. The hotel provides fantastic value for money, and while it's located in the 3rd Ring Road, it's truly a top-tier value option in Beijing. We even found an old-fashioned hot pot restaurant nearby (can't remember the name!) and enjoyed some delicious copper pot shabu-shabu.

The staff were all quite friendly. My booking included breakfast, but when I went to eat the next day, they asked for a ticket which I was never given at check-in. However, I showed them my reservation, and they didn't make a fuss. The breakfast was just so-so, and it wasn't crowded. The hotel is only a few minutes' walk from the subway station, so the location is decent. The room was small; if I fully opened my suitcase, it would block the walking path. The window was also very small and an interior window (which was mentioned when I booked). The problem is that the hallway lights are always on. I stored my luggage the next day, and when I went back to pick it up, the staff seemed busy, so I just took it myself. While it was convenient for me, the lack of verification is a bit concerning. I think the staff probably forgot about the bag entirely since I also took the claim tag with me – I was quite surprised by that.

On a business trip again, and this hotel is perfectly located – super convenient for getting anywhere. **Amenities:** Glad they have a washing machine, perfect for laundry. They also provide some basic fitness equipment. **Cleanliness:** It was clean. **Ambience:** European style, but my room this time was smaller than before… **Service:** Good service attitude.

Great location, very convenient for getting around. The environment is also lovely. This sunset from my window yesterday was beautiful.

The hotel environment is great, and the staff clean the rooms every day. It's very close to the subway station, the service staff are very friendly, and there's a robot service. Safety is also guaranteed. The breakfast is excellent too.

The hot water for the shower was stable very quickly. The front desk staff were efficient and their service was great! It was quiet for sleeping. Taxis can drop you off right downstairs. There's a lighted mirror for makeup. Overall, everything was pretty good.