Fangshan Narada Resort Hotel

The room was clean and tidy, and even had a private hot tub. Breakfast was abundant, and the resort grounds were lovely. There's a river behind the property with clear water where you can even catch fish. It's a great place to bring kids.

Had a wonderful weekend trip! I'd only ever been to Shidu in Fangshan before, so this Junlan Hotel was a fantastic surprise. On Saturday, we first visited the nearby Bairui Valley, which I highly recommend! Then we checked into the hotel. The front desk upgraded our room, and the upgraded room was very spacious – plenty of room for two adults and a child. Our room had a private hot spring, or you could opt for the public hot springs. The hot spring area is huge, with a a sauna and an entertainment cinema. We couldn't try them this time since we had our child with us, but I'll definitely check them out next time. The hygiene was quite good. Even though it was a busy weekend, the staff were very dedicated and responsible, reminding guests with children about the bubble crawl times. There's also a shuttle bus around the resort, and the environment is lovely for leisurely walks along the path. Longshenmiao is right next door. On Saturday evening, I asked the front desk about breakfast times, and they suggested eating early. Sure enough, after 9:10 on Sunday, you needed to get a number to enter breakfast. Outside the restaurant, there were balloons, cotton candy, and small crafts to help pass the time – the hotel really puts in effort. Just one small suggestion: during breakfast, the air quality on the entire first floor didn't feel great; there was a strong smell of cooking oil. I hope they can look into improving that. Overall, I highly recommend it for a short family getaway with both young and old!

Excellent family-friendly hotel! The facilities are new, and the service is outstanding. All hotel staff greet you warmly. Apart from a slightly rusty faucet in the room, everything else is very new. There was a queue for breakfast on Saturday, which the hotel needs to improve. Overall, I would definitely come back; it's a highly recommended hotel.

What a pleasant surprise! This place is truly a hidden gem! My child loved it too and wants to come back again. The staff were very warm and responsive, especially Alice, who answered so many of our questions.

The environment is great, perfect for families with kids. There are so many activities for children that they won't want to leave. However, it gets really crowded on weekends, and the service can't keep up. The room cleanliness was just okay. I asked for an extra pillow and it took over an hour, only to be told they had run out when I followed up. I imagine the experience would be much better when it's less busy.

The hotel staff were very service-minded, and the room was clean and spacious with a beautiful view outside the window. The resort has restaurants, a pump track, hot springs, and indoor and outdoor pools. It was a really fulfilling and enjoyable weekend with the kids. There's plenty of parking. We went on one of the last weekends of summer, and breakfast was quite busy, but overall it was good and definitely worth experiencing with children.

I highly recommend this hotel. We've brought our child here twice in one month, and they can't get enough of the hot springs and the soft play area! The breakfast is also incredibly rich and satisfying, perfect for a day full of energy and play. The dinner buffet is also excellent value for money. One evening, my child was so tired from playing all day that they fell asleep while eating dinner. The staff were so thoughtful and even brought a towel to cover them. Truly attentive service.

Clean, beautiful, and very quiet! The front desk staff were also very nice! Special thanks to Alice [rose emoji], who provided excellent and thoughtful service.

Honestly, I rarely write reviews these days, but my experience at Junlan this time definitely warrants an objective one. Pros: The hotel is new, so the facilities are naturally excellent. We booked a duplex suite, perfect for a multi-generational trip, and the space was generous. Having a hot tub on both the upper and lower floors was a delightful surprise. The shower water pressure was good, and smart toilets were installed. The hotel's location, nestled by mountains and water, offers a small stream where you can wade (but be mindful of safety). The outdoor pool, accessible through the hot spring area, isn't huge, but the bubble show kept the kids entertained, and there were floaties available for rent. The hot spring staff were all very enthusiastic, and my child had a blast all afternoon. Furthermore, I found the food at Taoyuan Bistro quite delicious, with standard hotel pricing and good portion sizes, despite the lower ratings on Dianping. Cons: In terms of facilities, there were no children's bathrobes. The toilet flush was quite loud, clearly audible on both floors. The air conditioning was noisy; even on the lowest fan speed, it was quite strong, and the auto-fan never seemed to reach the set temperature and turn off, which was a bit annoying. Especially at night, it was a dilemma whether to keep it on or off, and it successfully gave me a cold. Regarding service, both the front desk and butler service were disappointing. We were told check-in was at 2 PM, but after asking three times, it was delayed until 2:45 PM, with the explanation that the cleaning information hadn't been updated in the system. My 70-year-old parents had to wait with us throughout this. The butler's service was merely a symbolic pre-check-in call to ask about our needs, informing us that the hot springs and children's play area cost money, but then eventually saying hot spring tickets could be gifted (what was the point? To show the hotel's generosity?). After adding WeChat, if you didn't ask, no service information was provided, making me question the purpose of having a butler at all. At check-out, I noticed other guests checking out at the same time were given complimentary bread, but we were just told we could leave. Only when I inquired about the bread did they say they'd forgotten. In short, there was no good start and no good end. I'm glad we only booked one night. In conclusion, a hotel can't make money just by being new; without good service, you won't get repeat customers.