China World Summit Wing, Beijing, A Shangri-La Hotel

Beijing in autumn is picturesque everywhere you look. Although this booking was a last-minute decision, it turned out to be a delightful surprise. First, the location is superb, with Guomao Mall right downstairs, making dining and shopping incredibly convenient. Secondly, the hotel's service itself is excellent. While the lobby is on the 64th floor for check-in, there's a very enthusiastic concierge service on the ground floor. Check-in was also very smooth. The highlight is undoubtedly the food. Although the breakfast selection isn't vast, every single item is a winner. The avocado croissant and Eggs Benedict we ordered were delicious. The freshly made mini wontons were also very flavorful. The all-day tea service and evening happy hour on the 64th floor are definitely something to look forward to. We even witnessed the most beautiful sunset just before National Day.

The room is spacious, spotless, and clean. The service is polite, warm, and attentive. The bathtub is large with great water pressure. Staying on the 76th floor offers a view of the bustling traffic on Chang'an Avenue—an absolute prime spot for capturing the sunset.

I specially picked a day with clear weather to bring my elderly mother here. The hotel thoughtfully reserved a high-floor room facing due east, making it convenient for us to watch the sunrise. At 5 PM, we enjoyed the complimentary dining on the 80th floor while watching the sunset and the city lights gradually turn on. There were delicious snacks and a variety of drinks available in the lobby. The staff were all wonderful, and we were satisfied with every single aspect of our stay.

It truly delivers the upscale amenities and service you'd expect from a luxury hotel—classy and grand! Breakfast comes in two options, but it still felt a bit underwhelming. Free parking is a plus, and the sunset-watching experience on the 80th floor is totally worth it! Overall, highly recommended!

The breakfast was lavish, and the room was comfortable, very quiet, and spotless. Even though it was packed during the National Day holiday, the quality of service didn't drop at all. It's very close to the subway station, and hailing a cab was quick and easy with no traffic jams.

This was my first stay at the hotel. Since it was a holiday peak season, the room wasn't ready and cleaned when I arrived. While waiting in the lobby, the staff provided drinks and food, and they were very enthusiastic and attentive. I had booked a high-floor scenic suite. After checking in, there was an electrical fault in the room, but the hotel staff immediately changed my room. They showed me several rooms and even upgraded my room until I was satisfied. Many thanks to the hotel staff for their excellent service.

I stayed at China World Hotel for the first time two years ago, and the warmth and smiles of the front desk staff left a deep impression on me, truly making me feel at home. Ever since then, I've always chosen to stay here whenever I visit Beijing. The service, environment, and breakfast are all fantastic, though I never ran into that enthusiastic staff member again. During this National Day holiday, I happened to be in Beijing for business and once again chose to stay at China World Hotel. However, I felt the front desk service this time was just so-so. While they used polite language, they were expressionless and fell a bit short compared to the warm and smiling receptionist from my first visit. I'm not sure if it was because of the National Day rush, which left the staff exhausted, but it's hard to say. Regardless, I still hope they can improve their service standards to give guests a better experience, which is the only way to retain loyal customers.

Elegant ambiance, first-class service, and a prime location. It's an all-in-one spot for dining, staying, and entertainment. You can enjoy a panoramic view of Beijing, with the Palace Museum, Chang'an Avenue, the Great Hall of the People, CCTV Headquarters, and China Zun all right before your eyes. Will definitely visit again next time.

Having returned to Beijing earlier than planned from Four Seasons Hotel Suzhou and Four Seasons Hotel Hangzhou at West Lake, I booked the highest-tier twin room at China World Summit Wing—where I had stayed before—for my elderly parents. The hotel lobby is located on the 64th floor, accessible by elevator for check-in. The elevator requires a concierge staff member to swipe a keycard for access. All rooms include executive lounge privileges. Unfortunately, it was quite crowded during the holiday, especially during the evening happy hour. Furthermore, except for the bar counter, most of the seating in the 80th-floor lounge is not suitable for dining and is rather uncomfortable for guests with lower back issues. Due to the National Day Golden Week rush, the room wasn't ready until 2:30 PM. I chose an east-facing room with direct views of China Zun and overlooking the CCTV Headquarters, which made for a nice contrast to the natural scenery of the two Four Seasons properties we had just visited. The room is spacious, featuring a large bathtub, standard double vanities, and an additional vanity table. The decor is relatively classic and understated, though some signs of wear and tear are noticeable in the details. The bath towels were rather small and a bit on the thin side. Complimentary water comes in plastic bottles, which feels a bit out of place for a hotel of this caliber—cartons, glass bottles, or aluminum cans would be a better and healthier touch. The room lighting could also benefit from more zoned dimming controls, especially to make the most of the night view outside. One thing worth praising is the minibar: while not entirely complimentary like at The House Collective properties, the prices are reasonable without exorbitant markups. Housekeeping seemed a bit rushed, likely due to the holiday, but I imagine it's up to standard during normal periods. The fitness center and pool are great. The reception staff at the fitness center were exceptionally friendly and polite—in stark contrast to a masked lifeguard who was quite indifferent, whereas the other lifeguards were very pleasant. The locker room is carpeted and fitted with full-sized lockers, which was a huge plus. The gym features a mix of older Life Fitness and newer Technogym equipment, with plenty of space and a dedicated group fitness studio. The high-altitude infinity pool is 25m long and 1.4m deep; although it has only two lanes, it should be spacious enough outside of public holidays. The jacuzzi is a decent size and equipped with shoulder massage water jets. Both the steam room and sauna were clean. The towels there were similar in size to those in the room (closer to large hand towels), but since they were unlimited, that made up for it. Dyson hair dryers, mouthwash, and swimwear spin dryers were all provided. Overall, the service was quite good. However, the men in suits and the bald male concierge staff were rather cold, showing no expression or greeting when facing guests—perhaps a common trait in the northern hospitality industry. On the other hand, all the female staff and the male concierge staff with hair were wonderful, greeting guests warmly with polite smiles. The hotel connects directly downstairs to the China World Mall, making dining, shopping, entertainment, and transit extremely convenient. Overall, the experience was superior to China World Hotel and JEN Beijing. If I'm not traveling out of town during the next holiday, I will definitely stay here again.