Firstly, for those with high expectations regarding facilities and environment, this hotel is a no-go. Secondly, if you're from Shanghai, stay away. Out of the 1200 yuan room fee, 800 yuan is for historical sentiment.
History: 100 points.
Front-line staff personal attitude: 90 points (10 points deducted for the male supervisor at the Chinese Etiquette Hall). The staff were all very polite. Team coordination: 0 points. Various small incidents revealed chaotic team management. Management should seriously review this. Restaurant reservations were a mess. I had a reservation for 12:30 PM, and specifically arrived at 12:30 PM, only to be told there'd be at least an hour's wait. What's the point of a reservation then? The response was that a reservation only gives you eligibility to eat, you still have to queue. Okay. What time does dinner start? 5:30 PM. Alright, please book me for dinner... Arrived at the restaurant at 5:28 PM, the male supervisor asked for my room number, checked, and said there was no reservation, and that I couldn't eat tonight. Finally, the hostess found us the last available shared table 🙃🙃🙃. If you're a tourist, definitely don't choose the package that includes the Chinese Etiquette Hall meal (it's a wasted opportunity to experience good Beijing cuisine, it's genuinely not tasty). There was also a small incident: at our table, some bird's nest soup was savory and some was sweet. The restaurant explained that the savory one was out of stock, so they served sweet instead. Beijingers, feel free to comment on savory bird's nest soup.
Back in the room, my particular room, though old, was reasonably well-maintained. Here's another incident: the room had a strong "curry smell." All the clothes I wore that day had to be thrown out. Maybe I'm sensitive to smells, but housekeeping said a foreign guest stayed there a few days ago 🙃🙃🙃. Also, my north-facing room had a view of the Forbidden City complex, but it was directly facing the noisy outdoor air conditioning units of Wangfujing Mall, which were rumbling loudly.
History is priceless. I originally booked two nights, but was dissuaded from staying the second night.
One more thing: Didi (ride-sharing app) has trouble locating this hotel, which is inconvenient. Every time I had to set the destination to the adjacent hotel and walk back.
Enjoy Beijing Flavor · Two Adults and One Child Dinner (1 child under 12 years old): Please stop offering such packages, they really detract from the experience.
Original TextTranslation provided by AI