Time Walk S Hotel (Beijing University of Science and Technology Bird's Nest) Reviews

Response from Property: 【 Service First 】 Dear Time Walk guests, hello! Thank you very much for taking the time out of your busy schedule to give us a five-star rating. I'm really glad to have your recognition. We are honored to let you experience the joy of our service. This is our honor. The biggest goal of this store is to make every customer feel the warmth of home and solve all their troubles. We are very sorry that we were unable to provide you with a good experience during your stay due to issues with the toilet. We have informed the project team to repair the toilet in the room. Thank you very much for raising this issue so that we can identify and resolve it in a timely manner. We look forward to your next stay! If you need to call the front desk, they are available 24 hours a day. Our hotel's decoration style is mainly themed around nostalgia.The hotel rooms include walnut wood furniture, high-quality linens, zero-pressure beds and zero-pressure pillows, three-dimensional relief hand-painted background walls, branded toiletries sets, branded drinks, and nostalgic old objects. Everywhere you see these hotels are designed around "nostalgia". On this basis, it is more combined with the actual needs of the guests! The bathroom is separated from dry and wet areas, as well as a larger desk space and makeup mirror. If you have any needs for your future stay, you can contact our front desk partner. The phone is online 24 hours a day. Thank you very much for your recognition of our hotel. Our Time Walk friends look forward to meeting you next time.

Response from Property: [Operating with Magnanimity, Putting Service First]Dear guest, we sincerely appreciate your favorable comment on our hotel. We will continue to strive hard and live up to your praise. Our hotel has always been committed to providing guests with high-quality service and a comfortable environment. We are truly sorry that the noise insulation issue affected your rest. Regarding the situation you reported, we will formulate a solution as soon as possible and strengthen the noise insulation measures.Next time you come, we can provide you with some earplugs and steam eye masks. You can also contact us in advance, and we will arrange a quieter room on the upper floor for you. Once again, we offer our sincere apologies. We will keep improving and look forward to having you experience our even better service in the future.

Response from Property: [Service Above All] Dear Time Wanderers, hello! Thank you very much for taking the time out of your busy schedule to give us five stars of appreciation. It is a pleasure to be able to receive your approval. The small shop is really a delight. Our little activities vary from month to month, It is a pleasure to let you feel the joy of our service. It is our pleasure. The biggest goal of the small shop is to make every guest feel the warmth of home and to solve all the annoyances for the guests. If you need to call the front desk, there is someone available 24 hours a day. Our hotel décor is mostly a nostalgia theme. The walnut furniture in the hotel rooms, High-quality grass, zero-pressed beds and zero-pressed pillows, a 3-D ceramic hand-painted background wall, branded toiletries, branded drinks, nostalgia - everything you see in a hotel is designed around "nostalgia." This builds on the practical needs of staying guests! The bathroom is dry and wet separate, as well as larger writing desk space and makeup mirrors. Please contact our front desk, who is available 24 hours a day, if you have any needs for your future stay. Thank you very much for your recognition of our hotel and our time-walking companions look forward to your next encounter

Response from Property: [Service Above All] Dear Time Walk guests, hello! Thank you very much for taking the time out of your busy schedule to give us five stars of appreciation. It is a pleasure to be able to receive your approval. The small shop is really a delight. Our little activities vary from month to month, It is a pleasure to let you feel the joy of our service. It is our pleasure. The biggest goal of the small shop is to make every guest feel the warmth of home and to solve all the annoyances for the guests. If you need to call the front desk, there is someone available 24 hours a day. Our hotel décor is mostly a nostalgia theme. The walnut furniture in the hotel rooms, High-quality grass, zero-pressed beds and zero-pressed pillows, a 3-D ceramic hand-painted background wall, branded toiletries, branded drinks, nostalgia - everything you see in a hotel is designed around "nostalgia." This builds on the practical needs of staying guests! The bathroom is dry and wet separate, as well as larger writing desk space and makeup mirrors. See if your room has a no-no sign and you won't be able to enter your room. If you have any needs for your future stay, you can contact our front desk, which is available 24 hours a day. Thank you very much for your recognition of our hotel and our time-walking companions look forward to your next encounter

Response from Property: Dear Mirage Jubilee Guest, hello! Thank you for giving our store a positive review and receiving your recognition. Our store is really happy and we apologize for not being able to provide you with a five-star check-in experience during this stay. You mentioned the issue of a smoke-free room. After seeing your feedback, we immediately contacted the room manager. In the future, we should focus on the issue of smoke smell and eliminate it as soon as possible, And during the check-in process, we remind guests not to smoke in their rooms. We hope you can choose Time Walk Hotel again and briefly introduce our hotel's decoration style. Our hotel mainly focuses on nostalgia, with walnut wood furniture, high-quality linen, zero pressure beds and pillows, three-dimensional relief hand painted background walls, brand wash sets, and brand drinks in the hotel rooms Nostalgic old objects can be seen everywhere in these hotels, all designed around "nostalgia". On this basis, it is more in line with the actual needs of the guests! Bathroom is a dry and wet separation, as well as larger desk space and makeup mirrors. If you need anything for your future stay, please feel free to contact our front desk staff, who are available 24 hours a day. Thank you very much for your recognition of our hotel. Our time strollers are looking forward to meeting you again~

Response from Property: Hello, dear guest of Time! After receiving your comments, the store is really happy ~ I am honored to get your affirmation. We will work harder and serve every guest with more confidence. We will not stop moving forward. It is the biggest pursuit of the store to give you a good check-in experience! For the convenience of time fans, our hotel is free of deposit and room inspection during the stay. The snacks and drinks in the room are also free of charge. You can rest assured to use it. Thank you very much for your support and affirmation of Time Walk. We will continue to work hard and become better! We are very honored that you can have a good time in the hotel. We sincerely look forward to your return. Thank you again for your support and recognition! Time is your home, and I hope it can warm you.

Response from Property: [Free supper, morning road, snacks] Hello, dear time stroll guests. Thank you for taking time out of your busy schedule to make a five-point praise for the Bird's Nest Store of Beijing University of Science and Technology of S Hotel. I can get your support. The shop is really happy. The staff of our hotel will give you a heat from the front desk to the guest room. Greetings and smiles. The room is mainly nostalgic, including nostalgic snacks and nostalgic objects to remind you of the feeling of the same year, and modern intelligent facilities and equipment will not make you feel monotonous. In addition, the nostalgic snacks and drinks in the room are provided for you for free. As long as you need it, we will provide it to you as soon as possible. I hope you can recommend it to your relatives and friends to share it. We will continue to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again. Have a good trip.

Response from Property: 【大度經營，服務至上】親愛的時光客人您好，非常榮幸您能在萬千酒店中選擇時光漫步入住，當看到您給出的點評時小店深感慚愧，讓您乘興而來卻沒有盡興而歸，一定是小店有照顧不周的地方，我們深知每一次入住都承載着您對美好旅程的期待，而我們卻未能讓您如願以償，這讓我們深感自責。請您相信，我們一定會認真對待您的每一次反饋，從細節入手，全方位提升服務質量，無論是客房的整潔度、設施的完善性，還是餐飲的口味、服務人員的態度，我們都會嚴格把關，力求做到盡善盡美。期待在不久的將來，您能再次光臨時光漫步，屆時我們將以全新的面貌、更加貼心的服務迎接您的歸來，讓您真正感受到賓至如歸的温暖。再次為此次的不佳體驗向您誠摯道歉！

Response from Property: 尊敬的時光漫步客人您好，感謝您在百忙之中抽空對時光漫步S酒店北京科技大學鳥巢店做出的評價，能得到您的支持，小店真的很開心呢，我們酒店的員工從前台到客房每一個人都會給您一個熱情的問候和微笑。房間以懷舊風格為主，包括懷舊零食和懷舊物件讓您回憶起同年的感覺，加上現代智能的設施設備不會讓您感覺單調。另外房間的懷舊零食和飲品等都是免費為您提供的，衹要您需要我們會在第一時間為您奉上，希望您能推薦給您的親朋好友一起分享，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 【Generous management, service first】Dear guests of Time Walk, hello! I am so happy to hear your high evaluation! Thank you very much for your recognition of us in all aspects. It is the greatest encouragement for us to receive such affirmation from you. We look forward to your next visit. We will continue to provide you with better service and experience. Time Walk Hotel has always been adhering to the belief of insisting on excellent service and creating a unique and unforgettable experience for every guest. We are very honored that you can spend a good time in the hotel. We sincerely look forward to your coming again. Time is your home and we hope to warm you.

Response from Property: 【Generous management, service first】Dear guests of Time Walk, hello! I am so happy to hear your high evaluation! Thank you very much for your recognition of us in all aspects. It is the greatest encouragement for us to get such affirmation from you. We have branches in Beijing, Shanghai, Hangzhou, Tianjin, Zhangjiakou, Taiyuan, Chengdu, Kunming, etc.! We also look forward to your next visit. We will continue to provide you with better service and experience. Time Walk Hotel has always been adhering to the belief of insisting on excellent service and creating a unique and unforgettable experience for every guest. We are very honored that you can spend a wonderful time in the hotel. We sincerely look forward to your coming again. Time is your home and we hope to warm you.

Response from Property: 尊敬的時光家人您好，我是前廳部值班經理劉佳怡，非常感謝您利用寶貴的時間給我們的評價。看到您提及服務態度與背景牆讓您滿意我們由衷欣喜，對於您在住宿過程中遇到的問題，我們深表歉意。房間出現黴味給您造成了困擾，這是我們工作的疏忽，我們已安排工作人員徹查原因，會立即採取通風、除濕、清潔等一系列措施，確保房間空氣清新無異味，後續也會提醒客房主管加強日常維護，增加查房頻次，避免類似情況再次發生。關於房間面積較小的問題，我們理解這可能影響了您的入住舒適度，不同房型各有特色，若您下次入住，可提前聯繫我們，我們會根據您的需求為您推薦更寬敞、合適的房型。關於您提到的電視燈光我們這邊看看是否能進行調整或增加遮擋，避免燈光刺眼影響客人休息。另外，關於投屏功能，我們會聯繫技術人員對設備及軟件進行全面調試優化，讓多種常用投屏軟件都能順暢使用。您的反饋是我們進步的動力，我們會盡快落實改進措施，希望後續您再次選擇我們酒店時，能擁有一個完美的入住體驗。如有任何其他需求，請隨時聯繫我們，祝您生活愉快！

Response from Property: [Robot Intelligent Service] Dear guests, thank you very much for your compliments! We are honored to receive your recognition of the cleanliness of the room. The hotel belongs to the Time Walk brand and is the third-generation upgraded product of Time Walk, featuring a high-end nostalgic style. The hotel continues the nostalgic elements such as comic books and nostalgic snacks. The nostalgic snacks and nostalgic objects make you recall the feeling of the same year, coupled with modern intelligent facilities and equipment, walnut furniture in the hotel room, zero-pressure beds and zero-pressure pillows, three-dimensional relief hand-painted background walls, branded toiletries sets, branded drinks, nostalgic old objects. These are all designed around "nostalgia" everywhere in the hotel. Thank you for your valuable suggestions! We have been committed to providing guests with a better service experience, and opening more branches is also one of our efforts. Thank you again for your affirmation of the hotel, and I look forward to your visit again. I wish you good health and happiness every day.

Response from Property: 【服務至上】尊敬的時光漫步客人，您好！十分感謝您在百忙之中抽空給咱五星好評，能得到您的認可，小店真的超級開心，很榮幸能讓您在冬天感受到家一樣的温暖，小店最大的目標就是讓每位客人感受到家的温暖。咱們每月主題活動不同參與都會有小禮物可以領取，房間裏面的零食和飲品也是免費的，您都可以放心使用。中西式自助早餐，菜品多樣，營養豐富。再次感謝您對酒店的肯定，非常期待您的再次光臨哦，祝您身體健康，天天開心