Hualuxe Beijing Xinan

Hualuxe Beijing Xinan Reviews

Hualuxe Beijing Xinan

A18 Taiping Road, Haidian District, Haidian District, Beijing, 100089, ChinaView Hotel Details
Hualuxe Beijing Xinan
Hualuxe Beijing XinanHualuxe Beijing XinanHualuxe Beijing Xinan
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Hualuxe Beijing Xinan Guest Reviews

9.6/10
Excellent
4985 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(4985)
Positive reviews(4861)
Reviews with photos/video(537)
Classy environment(463)
Friendly front desk staff(414)
Delicious breakfast(230)
Well designed(134)
Perfect for business trips(130)
Great swimming pool(75)
Clean pool(19)
Delicious buffet(18)
Negative reviews(123)
Guest User
Standard Room
Stayed in Aug 2024
Solo travellers
6 review
10.0/10
Outstanding
Posted on Oct 2, 2024
I’ve become a regular at the Hualux hotel location in Haidian Beijing. I was especially happy with the service from all the staff on this visit. They were kind, courteous and warm in their approach. I was particularly happy with Steven, a young man, who helped me carry my luggage to my room. He, alongside, the entire displayed excellent customer service~ job well done. Thank you.
Response from Property: National Day holiday, wish the motherland magnificent, the people live and work happily.At Beijing West Nanhua Yi Hotel, we are committed to creating a home away from home, where every moment of your stay is filled with warmth and comfort. More than 1,000 square meters of fitness center and heated indoor pool, like a quiet oasis, invite you to refresh your body and mind, enjoy a moment of peace and freedom. The three unique style restaurants and two special social Spaces bring a wonderful feast for your taste buds and soul, so that you can taste the food at the same time, but also feel the cu
Guest User
Twin Beds Standard
Stayed in Mar 2024
Business travellers
17 review
10.0/10
Outstanding
Posted on Apr 23, 2024
Second visit, clean and cozy hotel with good breakfast.
Response from Property: Dear Guest, Thank you so much for choosing the first international upscale hotel brand - HUALUXE Beijing Xinan Hotel as always, and taking times to give us your warming feedback again. Thank you for your warming approval of our hotel,We are so glad our breakfast is appreciated by you too. We'll try our best to improve our serve skill so that you'll have more to enjoy while you arrive next time.HUALUXE Beijing Xinan is located in Beijing Haidian District, next to Beijing West Fourth Ring Road and Chinese PLA General hospital; walking distance to subway line 1 Wukesong Station; 5km from Beijing West Railway Station. We sincerely look forward to seeing you again, Have a nice day!
ShortStopOver
Twin Beds Standard
Stayed in Jun 2023
Couples
25 review
10.0/10
Outstanding
Posted on Aug 1, 2023
I stayed in a lot of five star hotels in China and outside China. What impressed me most about this hotel is the staff. Very nice people, professional and client oriented. Rooms and Spa were also great. Breakfast was delicious. Only minus was that the room service and the restaurants in the hotel somehow serve only unique and expensive Chinese dishes. I would wish that they have more affordable and simple Chinese dishes as well.
Response from Property: Dear Sir of Madam, Thank you chose HUALUXE Beijing Xian as your priority hotel when you visit Beijing recently. Appreciate you spend your valuable time to give us feedback. Your comments and suggestions are critical for us to improve our services continually. I will work with team to review our menu and adjust it accordingly. It’s so glad you are satisfied with hotel staff services, rooms and breakfast. Looking forward to welcoming you back to our hotel soon.Murphy Ma General Manager of HUALUXE Beijing Xinan.
Guest User
Twin Beds Standard
Stayed in Dec 2024
Booked for others
6 review
10.0/10
Outstanding
Posted on Mar 18, 2025
good good g
Response from Property: 像期待春天一樣，期待新聞裏所有的好消息！超1000平方米的健身中心與恆温室內泳池，如同一片靜謐的綠洲，邀您在此煥活身心，享受片刻的寧靜與自在。而三家風格獨特的餐廳與兩處特色社交空間，更是為您的味蕾與心靈帶來了一場場美妙的盛宴，讓您在品嚐美食的同時，也能感受到文化的韻味與社交的樂趣。我們衷心期待您的光臨。願未來的日子裏，北京西南華邑酒店能成為您心中那一抹難以忘懷的風景線，為您的旅途增添更多的美好與温馨。再次感謝您的選擇與厚愛，願您的人生旅途如詩如畫，美好常伴！再次感謝您的光臨與好評，您的每一次微笑與滿意都是對我們最大的鼓勵。我們真誠期待在不久的將來，能再次迎接您的到來，為您打造一個更加完美、值得滿分的入住體驗。願北京西南華邑酒店成為您心中那一抹難忘的温馨記憶。
Guest User
Twin Beds Standard
Stayed in Mar 2023
Business travellers
21 review
8.5/10
Very Good
Posted on Apr 13, 2023
Nice Hotel with a great gym/pool area. Clean rooms and Friendly staff.
Response from Property: Dear guests, thank you very much for staying at HUALUXE Beijing Xinan, the first HUALUXE brand hotel in Beijing, sharing your stay experience with us. We sincerely look forward to your visit.Murphy Ma, General Manager of HUALUXE Xinan.
Guest User
Twin Beds Standard
Stayed in Mar 2024
Travel with friends
2 review
9.5/10
Amazing
Posted on Apr 14, 2024
Nice hotel!
Response from Property: Dear Guest, Thank you so much for choosing IThe first international upscale hotel brand - HUALUXE Beijing Xinan Hotel, and for taking times to give us your warming feedback. Thank you for your approval of the hotel, your approval is our powerful motivation to move forward. HUALUXE Beijing Xinan is located in Beijing Haidian District, next to Beijing West Fourth Ring Road and Chinese PLA General hospital; walking distance to subway line 1 Wukesong Station; 5km from Beijing West Railway Station. We sincerely look forward to seeing you again, Have a nice day!
Guest User
King Bed Standard
Stayed in Aug 2022
Couples
7 review
8.5/10
Very Good
Posted on Sep 22, 2022
Staff was not very polite and had an attitude when we asked several questions. The breakfast made up for all the inconveniences.
Response from Property: Dear Guests,Thank you for choosing the HUALUXE Beijing Xinan and for sharing your feedback for improvement on your recent stay.We appreciate your recognition of our breakfast. Also, We are extremely disappointed to know that your stay did not meet your expectations and to hear that we have failed to fulfill your expectations during your stay. Please accept our most sincere apologies. Your feedback is very important in our efforts to continually refine and improve our hotel service. We would like to assure you that we will take necessary actions to rectify the shortfalls and hope that the incident will not deter you from staying with us again.Yours sincerely,Murphy MaGeneral Manager
2yloz7
Twin Beds Standard
Stayed in Oct 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Nov 3, 2024
goodj
Response from Property: 🍃十一月，也是感恩的季節。感謝身邊每一個陪伴你的人，珍惜每一段美好的時尊敬的賓客，在這温馨的時光裏，我謹代表北京西南華邑酒店，向您致以最深的感激之情。您的蒞臨，如同春風拂面，讓我們的酒店熠熠生輝。感謝您在繁忙之中，選擇下榻於洲際集團旗下，這座承載着新中式雅韻與“中華美學生活化”夢想的北京首家華邑品牌酒店——北京西南華邑酒店。在這裏，每一磚一瓦都藴含著對傳統文化的致敬與現代美學的融合，我們精心打造的新中式風格空間，旨在為您營造一個既古樸典雅又不失現代氣息的居停之所。酒店坐落於海淀區的繁華之中，卻又不失寧靜致遠，毗鄰西四環與301醫院的便捷位置，讓您的出行無憂；而距離地鐵1號線五棵松站的咫尺之遙，更是讓您輕鬆漫步至華熙LIVE·五棵松的尊貴的賓客，於此刻温馨雅聚之時，我謹代表北京西南華邑酒店，向您致以最誠摯的謝意與敬意。您的到來，宛若春風輕撫，不僅為我們的酒店添上一抹璀璨光輝，更讓此處熠熠生輝，倍感榮光。
Dongyanping
King Bed Standard High Floor
Stayed in Jan 2023
Business travellers
2 review
10.0/10
Outstanding
Posted on Feb 7, 2023
Jacky wang is very good
Response from Property: Dear Guests,Thank you for choosing the HUALUXE Beijing Xinan and sharing your feedback for your recent stay.We are honored that you are satisfied with hotel service, and your recognition of Jacky Wang is a great encourage for him. We are looking forward for your next arrival.Yours sincerely,Murphy MaGeneral Manager
Guest User
Twin Beds Standard
Stayed in Mar 2023
Business travellers
5 review
10.0/10
Outstanding
Posted on Jun 29, 2023
Good choice
Response from Property: 尊敬的客人您好，非常感謝您入住洲際旗下北京首家國潮華邑品牌酒店——北京西南華邑酒店，並給予酒店5星好評，更感謝您對酒店的認可，您的肯定對我們團隊具有莫大的鼓舞。除此之外，向您推薦位於酒店一層的大堂酒廊，近期推出國風主題下午茶，歡迎您光臨品嚐。北京西南華邑酒店總經理馬飛。
Emcchuo
Twin Beds Standard
Stayed in Apr 2023
Family
56 review
10.0/10
Outstanding
Posted on Jul 19, 2023
nice nice
Response from Property: 尊敬的客人您好，非常感謝您光臨洲際旗下北京首家國潮華邑品牌酒店——北京西南華邑酒店，更感謝您給予的5分好評，您的肯定對我們來説具有莫大的鼓舞，真誠的期待您再次光臨。北京西南華邑酒店總經理馬飛。
Guest User
Twin Beds Standard
Stayed in Mar 2025
Business travellers
20 review
10.0/10
Outstanding
Posted on Apr 23, 2025
I really have a connection with this hotel. This time I stayed here for the best experience. We took a train for more than 6 hours from other places before, and we were a little tired from the long journey. The hotel was very busy, and the room was not cleaned. We waited for nearly an hour, which made us feel unhappy. I gave the hotel a bad review. Later, the hotel leader Lina communicated with me in time, explained the situation, resolved the misunderstanding, and cleaned the room urgently. The service is super good, and the room arrangement is also very satisfactory. This is the attitude that a big brand hotel should have. If there is a mistake, it should be corrected in time. This time I decisively chose Huayu Hotel Southwest 👍👍
Original TextTranslated by Google
Response from Property: 櫻花紛落，鋪滿小徑。尊敬的賓客，您好！感謝您再次選擇北京西南華邑酒店，並百忙中分享您的入住體驗。為您的入住等待帶來的不便，我們深表歉意。同時也非常感謝您的理解與包容，讓我們有機會及時改進服務。您提到的Lina經理對待問題的積極態度正是我們"知禮而行"服務理念的體現，我們始終致力於為每位賓客帶來賓至如歸的體驗。作為洲際集團在北京的首家華邑品牌酒店，我們堅持以現代中式美學為基調，並融入地方特色文化元素，為賓客打造獨特的入住體驗。您的認可是對我們最大的鼓勵，也督促我們不斷提升服務品質。期待未來繼續有緣為您服務！
lionjiasong
Twin Beds Standard
Stayed in Mar 2025
Other
9 review
10.0/10
Outstanding
Posted on Apr 24, 2025
The environment is good, the conditions are OK, and I got a free upgrade. The guy at the front desk was very patient, but there were too many people when I went there, so I had to wait for a long time... The first floor consumption is a bit high.
Original TextTranslated by Google
Response from Property: 青苔爬上石階，綠意盎然。尊敬的賓客，您好！感謝您選擇入住北京西南華邑酒店並分享寶貴的入住體驗。很高興得知您對我們的環境和硬件設施感到滿意，同時也感謝您對前台服務人員的認可。對於您在辦理入住時遇到的等候情況，我們深表歉意。作為位於海淀區的地標性城市酒店，我們確實經常接待大量商務及休閑旅客，但這並不是讓您久候的理由。我們會持續優化入住流程，增加高峯時段的人員配置，以提升服務效率。關於餐飲價格問題，我們設有多個不同定位的餐廳，包括彩豐樓中餐廳、"簋"火鍋以及供應自助餐的鮮艷餐廳等，可供您根據不同預算選擇。我們也會定期推出優惠活動，歡迎您關注。期待有機會再次為您服務，為您帶來更加完善的入住體驗。
Maoshiliu
King Bed Standard High Floor
Stayed in Mar 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Facilities: Average for this star rating and price range Hygiene: Cleaned quite well Environment: Nice, there are Huaxi Live and hospitals nearby, I stayed here just to watch the concert Service: Very good, the group voucher included a cocktail at Gui Hotpot Restaurant and afternoon tea at the lobby lounge, both were great, I will come again if I have the chance
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！感謝您選擇入住北京西南華邑酒店並分享寶貴的入住體驗。很高興聽到您對我們的環境位置和餐飲服務給予肯定。我們毗鄰華熙LIVE·五棵松，確實是觀看演出的理想選擇。特別感謝您提到簋火鍋餐廳和舉茗邑大堂酒廊的用餐體驗，這兩處均是我們引以為傲的特色餐飲空間，簋火鍋主打新派融合美食，而舉茗邑則完美詮釋了現代中式待客之道。我們將繼續保持良好的服務水準，期待未來能有機會再次為您服務，帶給您更多驚喜體驗。
Guest User
Twin Beds Standard
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 19, 2025
Stayed in the hotel for a meeting. The service was very good and the staff were very enthusiastic. Hygiene: very clean Environment: very convenient transportation and many places to eat nearby Service: very good. Special thanks to Song Yifan, the guy who checked in.
Original TextTranslated by Google
Response from Property: 午後陽光慵懶，貓在牆頭打盹。尊敬的賓客，您好！衷心感謝您選擇北京西南華邑酒店，並對我們的服務給予肯定。特別感謝您提到了我們的宋逸凡同事，我們一定會將您的表揚轉達給他。我們酒店地處海淀區，緊鄰西四環，步行即可到達地鐵1號線五棵松站和華熙LIVE，周邊交通便利、配套齊全，非常適合商務出行的賓客。作為洲際集團在北京的首家華邑品牌酒店，我們始終秉持"知禮而行"的服務理念，致力於為每位賓客營造賓至如歸的入住體驗。期待您下次商務出行時再次光臨，我們將繼續以熱忱的服務態度恭候您的到來。