PALACE GARDEN Tai He Fu Hotel Reviews

Response from Property: Dear GuestThank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our historic palace hotel and that our gardens, dining options, and spacious rooms met your expectations. We can't wait to welcome you back for another memorable experience. SincerelyCharlie ZhangGeneral ManagerPalace Garden Taihefu Hotel

Response from Property: Dear distinguished guests, hello! Thank you for staying at the Royal Plaza Taihe Mansion and for taking the time out of your busy schedule to share your experience with us. The hotel is situated adjacent to the Western Hills Dragon Vein to the west and the Ming Tombs to the north. Since the Ming and Qing dynasties, this blessed land has been largely occupied by the imperial family. The imperial banquets are unique, and the Palace Chrysanthemum Hot Pot buffet is nutritious and diverse, satisfying your taste buds. Nearby, Super Heshenghui offers worry-free shopping. The hotel offers a variety of room types. The park is beautiful and rich in cultural history. Every Taihe Mansion employee upholds the philosophy of "being kind, welcoming, and putting ourselves in the shoes of our customers." We treat every guest like family, offering our most sincere, warm, and thoughtful warmth to make you feel truly at home. We look forward to welcoming you again and wish you a pleasant stay.

Response from Property: Dear distinguished guests, hello! Thank you for staying at the Royal Plaza Taihe Mansion and for taking the time out of your busy schedule to share your experience with us. The hotel is situated adjacent to the Western Hills Dragon Vein to the west and the Ming Tombs to the north. Since the Ming and Qing dynasties, this blessed land has been largely occupied by the imperial family. The imperial banquets are unique, and the Palace Chrysanthemum Hot Pot buffet is nutritious and diverse, satisfying your taste buds. Nearby, Super Heshenghui offers worry-free shopping. The hotel offers a variety of room types. The park is beautiful and rich in cultural history. Every Taihe Mansion employee upholds the philosophy of "being kind, welcoming, and putting ourselves in the shoes of our customers." We treat every guest like family, offering our most sincere, warm, and thoughtful warmth to make you feel truly at home. We look forward to welcoming you again and wish you a pleasant stay.

Response from Property: Dear distinguished guests, hello! Thank you for staying at the Royal Plaza Taihe Mansion Hotel and for taking the time out of your busy schedule to share your experience with us. The hotel is adjacent to the Western Hills Dragon Vein to the west and the Ming Tombs to the north. Since the Ming and Qing dynasties, it has been largely royal enclosures, a blessed land. The imperial banquets are unique, and the Palace Chrysanthemum Hot Pot buffet is nutritious and diverse, satisfying your taste buds. Nearby is Super Heshenghui for worry-free shopping. The hotel offers a variety of room types for you to choose from. The park is beautiful and has a rich cultural history. Every Taihe Mansion employee upholds the philosophy of "being kind, willing, and seeing things from the customer's perspective," treating every guest like family. We offer our most sincere, enthusiastic, and caring warmth to make you feel truly at home. We look forward to seeing you again.

Response from Property: Dear distinguished guest, hello! Thank you for staying at the Royal Plaza Taihe Mansion Hotel and taking your precious time out of your busy schedule to share your stay experience with us. The hotel is connected to the dragon vein of Xishan Mountain in the west and the Ming Tombs in the north. It has been mostly royal enclosures since the Ming and Qing Dynasties. This is a blessed land. The palace banquet is unique. The palace chrysanthemum hot pot buffet is nutritious and diverse to satisfy your taste buds. There is also Super Heshenghui nearby for you to shop without worries. The hotel has a variety of room types for you to choose from. The park has beautiful scenery and rich cultural history. Every employee of Taihe Mansion adheres to the concept of "new kindness, willingness, and looking at problems from the perspective of customers", and treats every guest as a family member. We use our most sincere, enthusiastic and intimate warmth to make you feel truly at home. We look forward to your visit again!

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Royal Plaza Hotel and taking the time to share your genuine feedback. We sincerely apologize for not meeting your expectations this time. We have recorded and attached great importance to the issues you mentioned, such as room space, comfort, language communication and service follow-up. We will re-evaluate the room configuration, provide a more comfortable rest environment, enhance foreign-related communication capabilities, and add multilingual service channels to reduce communication barriers. In response to the issue of WeChat communication efficiency, we will improve the customer complaint response mechanism to ensure that needs are resolved as soon as possible, making the service more proactive and considerate. Your suggestions on the internationalization of dishes have been fed back to the kitchen team. In the future, we will launch more menus that combine local characteristics with international tastes to meet diverse needs. Your recognition and tolerance make us feel warm and motivate us to keep improving. We look forward to having the opportunity to serve you again in the future and to fulfill our promise of excellent quality with practical actions. If you have any needs, please feel free to contact us and wish you a happy life!

Response from Property: Dear distinguished guest, hello! Thank you for staying at the Royal Plaza Taihefu Hotel and taking your precious time out of your busy schedule to share your stay experience with us. The hotel is connected to the dragon vein of Xishan Mountain in the west and the Ming Tombs in the north. It has been mostly royal enclosures since the Ming and Qing Dynasties. This is a blessed land. The palace banquet is unique. The palace chrysanthemum hot pot buffet is nutritious and diverse to satisfy your taste buds. There is also Super Heshenghui nearby for you to shop without worries. The hotel has a variety of room types for you to choose from. The park has beautiful scenery and rich cultural history. Every employee of Taihefu adheres to the concept of "new kindness, willingness, and looking at problems from the perspective of customers", and treats every guest as a family member. With our most sincere, enthusiastic and intimate warmth, you can experience a real home away from home. I look forward to your stay again and wish you a happy life~

Response from Property: 尊敬的貴賓，您好！感謝您入住朗麗茲太和府酒店，並在百忙中抽出您寶貴的時間與我們分享您的入住體驗，酒店西接西山龍脈，北靠十三陵，明清以來多為皇家圈地，此乃有福地，宮廷御宴別有特色，宮廷菊花火鍋自助餐營養豐富，品種多樣，滿足您的味蕾。附近還有超級合生滙讓您娛購無憂。酒店有多種房型供您選擇，園區景色優美，擁有豐厚的文化歷史，每一位太和府的員工都秉承着，“新懷善意、樂意，從顧客角度看問題”的理念，把每一位客人都當做家人般招待，用我們最真誠、最熱情、最貼心的的温暖讓您體驗真正賓至如歸，再次期待您的光臨

Response from Property: Dear distinguished guest, hello! Thank you for staying at the Royal Plaza Taihe Mansion Hotel and taking your precious time out of your busy schedule to share your stay experience with us. The problem of mold in the shower room is currently being dealt with and improved in each room. Thank you for your valuable feedback. The hotel is connected to the dragon vein of Xishan in the west and the Ming Tombs in the north. It has been mostly royal enclosures since the Ming and Qing Dynasties. This is a blessed land. The palace banquet is unique. The palace chrysanthemum hot pot buffet is nutritious and diverse to satisfy your taste buds. There is also Super Heshenghui nearby for you to shop without worries. The hotel has a variety of room types for you to choose from. The park has beautiful scenery and rich cultural history. Every employee of Taihe Mansion adheres to the concept of "new kindness, willingness, and looking at problems from the perspective of customers", and treats every guest as a family member. With our most sincere, enthusiastic and intimate warmth, you can experience a real home away from home. I look forward to your stay again and wish you a happy life~

Response from Property: Thank you so much for your wonderful review! We’re absolutely thrilled to hear you enjoyed the complimentary upgrade to a spacious room and that our team’s quick response to your requests met your expectations. It brings us great joy to know the peacocks and rabbits were a hit with the kids too—creating happy family moments is what we strive for. We’d be delighted to welcome you and your family back for another fantastic stay soon!

Response from Property: Dear Guest,Thank you very much for taking the time to share your review of our hotel. We are deeply sorry for the cleanliness issue you mentioned. This is completely below our service standards, and we will immediately strengthen cleaning management, such as increasing the daily inspection frequency of guest rooms and replacing aging cleaning tools, to improve service quality.Regarding the buffet breakfast, we will carefully collect your feedback and optimize the variety and taste of the dishes to strive for a better dining experience for you.At the same time, we are glad that you recognize our hotel design and the surrounding shopping mall facilities. We will continue to maintain our advantages and strive to create a better入住 experience for every guest. If you have any future booking plans, you can contact us in advance, and we will reserve a preferred room for you and provide an exclusive breakfast experi

Response from Property: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the location. We will continue to improve our services. We are glad to hear that the room is clean. Your satisfaction is our top priority, and we hope to have the opportunity to serve you better in the future.

Response from Property: 尊敬的貴賓，您好！感謝您入住朗麗茲太和府酒店，並在百忙中抽出您寶貴的時間與我們分享您的入住體驗，酒店西接西山龍脈，北靠十三陵，明清以來多為皇家圈地，此乃有福地，宮廷御宴別有特色，宮廷菊花火鍋自助餐營養豐富，品種多樣，滿足您的味蕾。附近還有超級合生滙讓您娛購無憂。酒店有多種房型供您選擇，園區景色優美，擁有豐厚的文化歷史，每一位太和府的員工都秉承着，“新懷善意、樂意，從顧客角度看問題”的理念，把每一位客人都當做家人般招待，用我們最真誠、最熱情、最貼心的的温暖讓您體驗真正賓至如歸，再次期待您的光臨！

Response from Property: 尊敬的貴賓，您好！感謝您入住朗麗茲太和府酒店，並在百忙中抽出您寶貴的時間與我們分享您的入住體驗，酒店西接西山龍脈，北靠十三陵，明清以來多為皇家圈地，此乃有福地，宮廷御宴別有特色，宮廷菊花火鍋自助餐營養豐富，品種多樣，滿足您的味蕾。附近還有超級合生滙讓您娛購無憂。酒店有多種房型供您選擇，園區景色優美，擁有豐厚的文化歷史，每一位太和府的員工都秉承着，“新懷善意、樂意，從顧客角度看問題”的理念，把每一位客人都當做家人般招待，用我們最真誠、最熱情、最貼心的的温暖讓您體驗真正賓至如歸，再次期待