City Comfort Inn (Beijing South Railway Station) Reviews
City Comfort Inn (Beijing South Railway Station)
No.8A Jiaomen North Road, Fengtai District, Beijing, ChinaView Hotel Details
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City Comfort Inn (Beijing South Railway Station) Guest Reviews
4.4/5
366 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(366)
Positive reviews(354)
Reviews with photos/video(17)
Convenient location(29)
Easy to get around(26)
Classy environment(25)
Friendly front desk staff(22)
Quiet & comfortable(12)
Near shopping area(12)
Many amenities(8)
Convenient parking(7)
Negative reviews(12)
Anonymous User
Family Room
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Sep 21, 2024
Hotel is only a single floor, the other 3 floors in the same building are used for other purposes. Hotel is a 15-20mins walk from Metro station, beside the hotel there is a supermarket and many local food options. When ordering food delivery, it is placed on the small table at lift lobby.
Kaouthar
Discount Double Room
Stayed in Aug 2024
Solo travellers
3 review
4.5/5
Great
Posted on Sep 26, 2024
I enjoyed it there, I recommend.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Discount Double Room
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 21, 2024
The bed and pillows were very comfortable, though there was a persistent smell in the alley.
The hotel's location is ideal for us, just a short walk to the bus station that connects to Tian Tan Park, and a metro station is only about a kilometer away. This really helped us save on Taxi fares!
Guest User
Family Room
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Sep 7, 2024
Amazing stay, staff friendly and very clean
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
firefly in space
Family Room
Stayed in Feb 2024
Family
60 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Everything is really good
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Tourists with friends
Standard Queen Room (No window)
Stayed in May 2024
Travel with friends
64 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Good and clean
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Twin Room (No window)
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The hotel I chose for this trip has a very good environment and hygiene. I will stay in a chain hotel next time I travel. It is worth recommending
Original TextTranslated by Google
Guest User
Standard Twin Room (No window)
Stayed in Jul 2024
Family
1 review
1.7/5
Posted on Aug 25, 2024
The room is poorly maintained and has a strong smell without windows
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay experience in our hotel did not meet your expectations. We take your feedback very seriously and will take immediate steps to improve the quality of our service. First of all, we are deeply sorry for the problem you mentioned about the strong smell without windows. We take hygiene and housekeeping issues very seriously and will further enhance our training and supervision systems to ensure our staff understand and adhere to our standard procedures. At the same time, we will also strengthen internal communication to ensure that our team members always maintain a high degree of professionalism and responsibility. We sincerely appreciate your feedback to us and hope you will give us another opportunity to demonstrate our improved service quality. If you have any other questions or needs, please feel free to contact our customer service department and we will be happy to provide you with help and solutions. Thank you again for your feedback. We sincerely hope to provide you with a pleasant and comfortable stay.
Guest User
Family Room
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Except that it is not very convenient from the subway entrance, everything else is good. There is also a self-service laundry room which is very good. It is very convenient when taking children out for a trip and there are a lot of clothes to wash every day. There is a pork trotter rice restaurant opposite that tastes good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travellers
94 review
3.1/5
Posted on Jan 23, 2025
The hotel's front desk service is satisfactory, the room hygiene needs to be improved, and the facilities and equipment are very average, but it is still very cost-effective near the Third Ring Road in Beijing
Original TextTranslated by Google
Guest User
Standard Queen Room (No window)
Stayed in Nov 2024
Family
12 review
3.0/5
Posted on Jan 11, 2025
Very average, the facilities feel very old. There is a smell inside, and the ventilation is not very good. I checked out after staying for one day. There are all kinds of patients in this building of the hotel, which makes me feel uncomfortable. But the attitude of the front desk is quite good
Original TextTranslated by Google
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
1.0/5
Posted on Oct 5, 2024
1. The room has a strong smell of disinfectant, which is choking and headache!
2. The sound insulation is particularly poor. There is a parking lot outside the window. It is very late, and there is also the sound of electronic broadcasts. The slightest sound in the corridor can be heard clearly.
3. The hygiene is not clean, and there are unknown hairs on the bed, which is very disgusting
4. The wireless network is not good, and it takes about five or six minutes to reconnect
5. The transportation is inconvenient and it is far from the subway entrance
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay experience in our hotel did not meet your expectations. We take your feedback very seriously and will take immediate steps to improve the quality of our service. First of all, we are deeply sorry for the strong smell of disinfectant water you mentioned. We will immediately train service personnel and strictly control the dosage of disinfectant water. Secondly, you mentioned the problem of hair on the bed. We immediately checked the room and held the service staff accountable. We take hygiene and housekeeping issues very seriously and will further enhance our training and supervision systems to ensure our staff understand and adhere to our standard procedures. We will strengthen internal communication to ensure that our team members always maintain a high degree of professionalism and responsibility. We sincerely appreciate your feedback to us and hope you will give us another opportunity to demonstrate our improved service quality. If you have any other questions or needs, please feel free to contact our customer service department and we will be happy to provide you with help and solutions. Thank you again for your feedback. We sincerely hope to provide you with a pleasant and comfortable stay.
Guest User
Standard Twin Room (No window)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The sister at the front desk was very nice. She upgraded the room type. It was very clean and the price was reasonable during the National Day period.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Marc
Superior Queen Room
Stayed in Aug 2024
Couples
4 review
3.7/5
Posted on Sep 19, 2024
A decent hotel, just a short walk away. A bit far from the more touristy areas. It was clean and comfortable.
Original TextTranslated by Google
Guest User
Family Room
Stayed in Jul 2024
Family
1 review
2.5/5
Posted on Aug 18, 2024
The sound insulation is very poor and the hygiene is average. I didn't sleep all night
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay experience in our hotel did not meet your expectations. We take your feedback very seriously and will take immediate steps to improve the quality of our service. We take hygiene and housekeeping issues very seriously and will further enhance our training and supervision systems to ensure our staff understand and adhere to our standard procedures. At the same time, we will also strengthen internal communication to ensure that our team members always maintain a high degree of professionalism and responsibility. We sincerely appreciate your feedback to us and hope you will give us another opportunity to demonstrate our improved service quality. If you have any other questions or needs, please feel free to contact our customer service department and we will be happy to provide you with help and solutions. Thank you again for your feedback. We sincerely hope to provide you with a pleasant and comfortable stay.