⭐⭐⭐☆☆ (3/5)
The Yard Hotel has an excellent location, within walking distance of Tiananmen Square, the Forbidden City, Qianmen Street and several metro stations. The room was spacious, quiet and comfortable, and the bed was very comfortable. Housekeeping was good, and the room was generally clean.
Unfortunately, the hotel has a noticeable maintenance problem. The bathroom needed attention: there was mould and rust around the shower, stained silicone, limescale on the bathtub fittings, and some worn finishes that detracted from the overall impression. These are details that should be addressed in a hotel of this standard.
Another disappointment was the reception service. We needed assistance with transportation and local information several times, but the staff were not particularly helpful or proactive. International travellers often depend on the reception team, and a , more customer-oriented attitude would have improved our stay.
Overall, The Yard Hotel is a good choice because of its excellent location and comfortable rooms. However, better maintenance and more attentive reception service would make it a much better hotel