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Kerry Hotel, Beijing

Kerry Hotel, Beijing

4.6/52058 Reviews
Guomao Area
Our family of 6 stayed at the Kerry Hotel for 2 nights during our time in Beijing in two Deluxe King Rooms that were connected. The hotel is beautiful and in an excellent location, connected to the mall and indoor walkways so you can keep warm during the cold winter months. Overall, we had a good stay and would recommend this hotel to others. Pros: - high end beautiful hotel and good looking rooms/bathrooms - the kerry bakery is right beside the lobby, offering good price coffee/lattes/pasties/western and chinese breakfast options at an affordable price - the optional buffet breakfast has a good selection and is very nice as well, though for the price, i would prefer having breakfast at the Kerry Bakery instead - has a swimming pool which we didn't have time to try - very clean hotel; housekeeping is very diligent - provides ample water in rooms for hotel guests - toilet seats are high end, Heated and has an auto flush system Cons: - the hotel website advertises that they have an indoor playroom for children which was a big reason for me wanting to book this hotel. However, upon checking in, we find out this indoor playroom is in fact Not part of the hotel, but runs independently inside of the adjacent mall and is not included with your stay at the hotel. You have to pay to use it. This is not made clear at all on the Kerry Hotel Webpage and they advertise this playroom as part of their gallery on their website, leading customers like me to think the playroom is part of the hotel, like the swimming pool. No where on the website states this play area is not a part of the hotel or that it needs to be paid for. I found this false advertising very misleading, so deducted a star from the Facilities rating - Beds were unfortunately only mediocre in my opinion. I found their pillows lack support and i had some stiff neck when waking up. Their mattresses could be better too- it was...okay...i rate it a B or C+

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