To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(60)
Positive reviews(43)
Reviews with photos/video(2)
Negative reviews(2)
Gok
Standard Room Non smoking
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 12, 2023
The location is nice, the rooms are quite large and clean. I just don't think it's right for the hotel to charge a parking fee.
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Guaoxiaopu
Room (Cosy - Shower)
Stayed in Dec 2023
Solo travellers
49 review
4.0/5
Very Good
Posted on Mar 14, 2024
It's OK. It's average.
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Guest User
Standard Room
Stayed in Jul 2022
Family
139 review
1.7/5
Posted on Aug 5, 2022
The price is not high, the service is too bad.
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SamQuant7
Stayed in Jun 2024
Solo travellers
5.0/5
Outstanding
Posted on Jun 27, 2024
This hotel is top notch and highly exceeded my expectations. First of all the location is ideal in Ain Almraiseh only a few minutes walk from the waterfront, Zaitouna Bay and the cafes and restaurants of downtown Beirut. The staff were extraordinary without exception and provided a truly amazing courteous and friendly service. I would like to mention Hadi Hamdan, Rita and Marc from the reception. Ms Ilam in the restaurant was the epitome of a smiling service and went out of her way to provide me everything I needed during my daily breakfasts. Also Aziz and Youssef from the restaurant were equally good. The breakfast buffet was varied and delicious. I often ordered room service which was prompt and tasty ( I just wish the limited menu was more extensive). Marina the housekeeping supervisor and her staff kept my room sparkling clean. My room was spacious with a working desk, a comfortable king bed and a bathroom with all the amenities you need and a rain shower. Mineral water was stocked in the room daily in addition to a kettle and free tea and coffee. I just wish the hand held shatafa was stronger in the bathroom. The hotel has what must be Beirut's most beautiful indoor pool with a Roman empire motif and a perfect pool temperature. All in all a perfect stay.
Response from Property: Dear Valued Guest , Greetings from Radisson Blu Martinez Hotel, Beirut. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely,
huskerss2
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 31, 2024
Great Location, amazing staff. Very safe neighborhood. Steps from Mediterranean Sea. Lobby area very nice. Rooms clean, and smelling nice. From housekeeping to front desk, staff is friendly helpful and happy to assist with anything you need. I only had snacks here, which were included with lounge access. I ate at other restaurants outside.
Response from Property: Dear Valued Guest, Greetings from Radisson BLU Martinez! A sincere thank you for completing our survey! I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest! I will be looking forward to welcoming you back to infinite perfect stays! Best Regards
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
Great customer service well mannered Hadi the receptionist looked after us and helped us with our great joinery to Lebanon. The location is perfect near dry cleaning, grocery shopping, barber shops, zaytona bay were all the beautiful restaurants are.
ALI Z
Stayed in Aug 2024
Business travellers
5.0/5
Outstanding
Posted on Aug 8, 2024
A wonderful team, they are smiling all the time and ready to fulfill any request or service. Rooms are spacious and perfectly clean. Hadi, Hussein and Rita are exceptional staff.
Response from Property: Dear Valued Guest, greeting from Radisson Blu Martinez Beirut! Thank you for your kind words! We’re delighted to hear that Hadi, Hussein, and Rita made your stay exceptional. We look forward to welcoming you back! Reagrds
Iman76a
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 31, 2024
Special thanks to Hadi for all his help and patience throughout our stay! He always had a smile on his face whenever I walked into reception, made me feel very welcome.. Great location. Hotel is walkng distance to all the hot spots. I will definitely be back.
Response from Property: Dear Valued Guest, Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcome you back in the near future Best Regards
Danny T
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 25, 2024
Loved our stay . Staff treated us like family. Particularly Ali in the lobby . So respectful and nice . Overall very happy with all at the staff at the Radisson Blu from all in the reception and the restaurant , bar , security and the bellman, will definitely recommend and stay again .
Response from Property: Dear Vakued Guest , Greeting From Radisson Blu Martinez Beirut! Thank you for sharing your experience! We’re thrilled Ali and the entire team made you feel at home. We look forward to your next stay at the Radisson Blu! Regards
Magie G
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 23, 2024
It was a good experience the staff are so friendly and everything was amazing and the services are great they helped us a lot especially hussein and zeina mukheiber the hotel is lucky to have employees like them I recommend this hotel for everyone
Response from Property: Dear Valued Guest, Thank you for staying with us ,We're glad you had such a great experience! It’s wonderful to hear Hussein and Zeina made your stay exceptional. Thank you for the recommendation; we hope to see you again soon! Regards
Mohamed S
Stayed in Jul 2024
Solo travellers
5.0/5
Outstanding
Posted on Jul 20, 2024
Excellent hospitality and flexibility special thanks to the front desk team Hadi & Adam, they were really tolerable to my questions and helpful Also the place is not far from downtown and 5 min by car to all interests in Beirut like Mar Mikael and el hamra street
Guest User
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 9, 2024
I took 70 meters room we were 3 had the best experience i ever had in a hotel they even gave me till 7 pm room extension due to a flight delay i even offered to pay for it and they insisted its for free great location rooms are clean and they gave me a free valet parking
Response from Property: Dear Valued Guest , Thank you for sharing a review of your recent experience. Our team here at Radisson Blu Martinez is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Regards
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 4, 2024
Many thanks to Nadim, Adam, and Hadi for their tremendous hospitality going above and beyond what was expected in welcoming me to Beirut -- and making a wonderful stay at the Radisson Blu Martinez even better! I look forward to returning again soon.
Guest User
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 3, 2024
"Amazing staff and perfect location - this hotel exceeded my expectations! The staff were incredibly helpful and kind, going above and beyond to ensure my stay was comfortable. The hotel's central location made it easy to explore the city on foot. The room was clean and well-appointed. My only feedback would be to enhance the breakfast offering, and it would be great to have an outdoor swimming pool on-site. Overall, a wonderful experience and I look forward to staying here again."
mostafa a
Stayed in Jun 2024
Solo travellers
5.0/5
Outstanding
Posted on Jun 21, 2024
Best hotel ever, friendly staff. Amazing service. Special thanks to Kassem and the GM Paul. And the most important is the security, you will feel safe. Pool is amazing, high speed internet, amazing food. Spacious and renovated rooms, fully equipped gym. It feels like home ❤️
Response from Property: Dear Valued Guest, Greetings from Radisson BLU Martinez! A sincere thank you for completing our survey! I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest! I will be looking forward to welcoming you back to infinite perfect stays! Sincerely,