WH Hotel

We wanted to have a spoon to eat and they stated that they do not want to give us any. In addition, the room had cigarette smell in it. And the bathroom was in bad condition. There is no space to park in front of the hotel at least to bring my luggage down and no one even offered tp help. The staff is not well trained and the overall experience was the worst.

toilet not clean,malfunction with shower,toasted bulb,water machine for coffee did not work,the lady who holds night service at reception does not have its place.

Very bad service and very bad Internet (connection lost most of the time and no body help)....no hot water

They have no refund policy even when you are not able to get your room due to an issue caused by their system. They will never give you your money back, instead they offer you to spend the night in the room you booked on any other date. This is beyond outrageous. Basic service like providing tea bags and milk in the fridge are not even met. Worst experience ever!

Good service and good placement

We chose this hotel for the valet because the parking is always a nightmare in Beirut then we realized when we got there that they don’t have it even tho they advertised it so we had to pay for parking. The smell was the worst part. The bedroom and bathroom smelled bad like there was too much moisture in the air. We tried to air it out but it didn’t work. The electricity cut off so much that the ac would stop working each time so we were sweating buckets at night. The toilet was so high the sink was so low, made it uncomfortable. You get the price you pay for kinda hotel even tho we paid less before and got better

There is no free offsite parking as described. You pay 5$ for overnight parking there and have to be out of the lot by 9 am afterwhich you are charged hourly for parking. The bed was queen size at best.