Hotels Near Mosquée El-Firdaous in Bejaia

The suite room was spacious, clean, well heated and very quiet even though we are right in the center of the city, which is rare. The receptionist is very welcoming and made us feel comfortable, not to mention all the staff of the establishment. The food is good, we ate well and enjoyed the meals during our two nights spent at the hotel. A big thank you and good luck to you

Clean, spacious and very comfortable room. A breakfast fit for a king...so much food! Best staff ever! Thank you to Linda and Karina who gave me super advice of where to visit and helped me book tours, taxi's etc. Such kindness! Thank you for all your help, recommendations of where to walk/visit. This hotel is a must stay when visiting Bejaia. I will be back!

I have been looking for comfort and well-being during my stay in hotels and I have to say that this has surprised me. I stayed there 2 nights, and I was glad of this escape. There was absolutely nothing missing from both the receptionists, managers, security agents and the personal director who is of a modest exemplary nature. The rooms have comfortable beds and are very spacious, The bathroom is small but beautiful. The hotel has a beautiful swimming pool, sauna, jacuzzi and hammam. I enjoyed the sauna and hammam. Nothing to say. The breakfast is served copies, and the staff are in the small care.The dinner was gastronomic, low hat! Only bemol, lack of sound in the rooms.For the rest I note 5. There are few photos I'll add later. I use it to thank all staff, especially the director( super gentle), Mounir(small care) Adlane( always a gentle word), Fateh ( always in good mood) , The hotel is very comfortable and the restaurant is very comfortable and the restaurant is very comfortable.

The hotel is a very nice hotel with a nice nature and a stone and a stone-style. Nothing to say if it is not the smells of waste from sanitary services.

I booked at the Novotel Hotel in Setif, Algeria on May 27th 2023 for 5 nights. I am a platinum level member with Accor- which means I stay a lot with Accor. Most hotels have issues but this this Novotel has huge issues: 1. They lie. They put me in an executive room when they told me that they upgraded me to a Junior Suite. Also I asked for sleepers but they said they don’t have those in this hotel. When I complained on my last day about other issues, slippers miraculously appeared in my room. 2. They give only one Towel, one coffee per night no matter what you request or beg. 3. Only one lemonade per stay. 4. The bath robe was brought on the first day then taken away again. 4. You cannot talk to management before 10 am, because they don’t show up until them or perhaps the staff is too scared to tell them. 5. Whatever you ask for ( eg a good coffee), they make sure that you can pay for it before they bring anything. I asked for a little salt and it was given to me in an aluminium paper instead of a normal salt container ( because it was after 10.30 pm). Very strange behavior. 6. All staff seem to be scared and take no initiatives 7. All management is absent. I am still shocked from my stay at this hotel. The senior Manager ( who was sent from France) should be fired first. New manager should bring new management team and new staff. From there I stayed at the Sofitel Arc de Triomphe. Amazing hotel and amazing staff. Perhaps new management at Novotel should be sent there first to learn how to deal with customers, especially loyal customers. I will never stay at any accor hotel again in Setif. It is a disgrace to the accor brand.

The quick check is a sense of professionalism and skills of Mr. elwafi and Mrs. Katia to welcome the client and create a certain comfort with the client, overall the hotel is very clean and well maintained (a great thank for the good work of surface technicians).

Well positioned hotel, impeccable room, excellent breakfast. We stayed only one night but we were impressed by the cleanliness and the friendly staff. It has the advantage that it is positioned close to the mall and tourist attractions. I warmly recommend it.