Hotels Near Casa Oiam in Belem

The hotel is very good, perfect location, a large and well-organised room. I stayed for two days, I stayed hosted to take a course. When I arrived at the hotel I could always study a little more, because the table and the chair that the room has are excellent, and I liked the minibar that the room has. One point of attention was the air conditioner that seemed old because it was making a lot of noise.

It is a very well located hotel, always clean and professionals working on the site always provide a great service.

A good hotel, modern, functional. It is located in front of the theater in a safe area. The rooms are clean and spacious with comfortable beds. The bathroom has a tub with shower and is clean. Excellent and very varied breakfast. There is also a very good restaurant. The only problem is given by the very strong air conditioning in any environment and room. We found it at 10 degrees and before going out to dinner we turned it off. Serious mistake. We found the room with walls, furniture, sheets all very damp. At the reception, however, they were very professional and only to sleep they offered us another room. Better to turn up the temperature and not turn off. It's definitely worth the price.

The hotel is located in a safe part of town with lots of places to eat nearby. Quick and easy taxi ride to other touristic areas. The room itself was spacious and maintained fine. I did, however, occasionally notice a strange sewage smell in the hallway similar to that mentioned in other reviews. Breakfast was OK, but nothing special. My main hesitation involves customer service. The front-desk is simply not friendly, will not go out of their way to be helpful, and are insufficiently trained to welcome non-Brazilians.

The hotel is very good. New and pleasant rooms. Excellent breakfast. But I forgot my watch in the room and they said it was not found. I realized I had forgotten my watch in the airport and I called the hotel immediately. The receptionist Allan took me and said he would come back. I called again after two days, and Victor did exactly the same thing, and so on, until Solomon answered me, and was very careful, educated and responsive. It was until the end of the “research” but unfortunately, according to the governance, the watch was not found. I missed and no one found. I found a absurd pq I had just left the hotel when I realized I wasn't with me. Finally... don't forget anything pq will never be found anymore.

It is a good location, in the direction of being close to the airport and to the tourist points, but on the other hand it is in a very ancient and dangerous part of the city (not walking the night). The hotel is very good price, the room is comfortable and clean (air conditioning, fridge, safe, TV).

Hotel located in gorgeous old colonial-style building. Beautiful decor. Room was very large and spacious. Lack of insulation of windows meant lots of street noise early in the morning. Area around the hotel felt unsafe at night: need to take taxi (or Uber). Staff were just atrocious: front desk staff had no clue how to check in a guest: I had booked online on the hotel website, and communicated with the hotel by email before arrival, but front desk had trouble to locate my booking and kept asking for my contact details… checkin took forever. A/C unit in room leaked water: not just the occasion drip, but almost a waterfall - when informed, front desk staff just shrugged shoulders. Bed sheets were too short for bed (at foot end of bed, we were basically sleeping on the bare mattress). when asking about this at the front desk, they claimed the picture we showed was from another hotel (!)… until we dragged them to our room to show the bed. Despite assurances from restaurant staff and front desk staff the night before, breakfast starts at 7am, and not a minute earlier! (Even if the buffet is ready and you have a tour guide picking you up, no chance to get anything to eat before 7am) Not sure if it was lack of training or a general lack of interest in customer service, but service at this place is BAD!

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

Deception is the adjective I find to evaluate this hotel! It cannot be a 4-star hotel; in the bathroom has a plate covering a reform that has been made and not finished, there is a huge hole in the prayer where canoes are visible; they give you only a savon and no other personal hygiene item; it has no dryer; The bed linen smells to be used and the dressing dresses are swept. Breakfast is very simple and one day the French bread was the previous day. Only staff are friendly and careful!! I thought it was expensive for what it offers!

The very well-hygienized hotel, large room compared to other hotels, perfect arrangement, I will surely come back!