Hotels near Pampulha art museum in Belo Horizonte

it is a hotel in the middle of the center , hyper-insecure area , full of homeless and drunk , the manager a disgraceful , energumeno q face a complaint does not solve anything only treats the tourist bad , has no parking , give you one to 3 squares , Nobody takes you the car , if you come in the night order God to return to the hotel , I was 2 days I returned the car at 23:00 and I left the hotel at 7:00 and I was charged the day q I went , Elevators do not walk more than 1 or 2 at the time of 3 , are old disappointed , dirty , writings you lack wall panels , a stick the ticket is for 3 people stop , breakfast only flour , the truth if you choose this hotel is a span

Great location, nearby many shops and restaurants. Room is spacious, bed is very comfortable, beautiful room view. The room wasnt cleaned 2x even after being asked. Room is a bit too ”bare” and dark at night even with all lights on. Also, with almost no amenities and bathroom too basic. Still, comfortable in general.

The hotel is great, but when booking, call the hotel in advance to see if the information given in the app is correct, I had a problem when I got to the hotel, because the app didn't have any prompt to inform that the lounge area was closed due to covid, Because it was an application bug, we didn't have much choice to do, I tried to convince the call center but we couldn't, they asked us when to send an email, who knows” will get a response, it's not delivered correctly The total error of the application of the information, we do not leave a solution.

I was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.

This hotel is clean and is in a nice location. Everything in the room functioned as expected, however internet speed was not great (adequate, not great). Read some of my other reviews and you’ll see a common complaint I make about hotels and that is no washcloth (or facecloth, whatever you call it). I had a bath towel, a hand towel and a floor bath at. I wash my face with a washcloth, just not in this room. Makes no sense to me. Also, a time or two, housekeeping did not leave me clean towels. The last day of my ten day stay housekeeping did not come into my room at all. The location is good, see,s to be in the middle of a lot going on and the big shopping mall is a short Uber ride away. Perhaps my biggest complaint about this hotel is the restaurant. The night I arrived I had work to do in the room so I ordered room service (which comes from the restaurant on first floor). I ordered a burger which I asked to be cooked well done and I very clearly said, “no red.” The person on the other end of the phone said, “yes, of course.” The burger was cooked around the edges and about 1/4” into it, it was blood red. It was room temperature or perhaps a little warmer but it was definitely not cooked. I called the restaurant to let them know they had definitely missed their mark on this one. They said “sorry” (That is all). The next night I went down to the restaurant. I ordered a steak medium well. It was a little more red than medium well, but it was tolerable. The last night I was there I was in the restaurant and ordered a steak. I asked “can I get that well done?” The waiter said with a serious, straight face, “No.” I said “whatever, have them cook it as well as possible.” Now I realize many people say it is a crime to cook a good piece of beef anything more than medium and those people can have their steak that way. When I am paying for it, you’d better cook it the way I want it and they would not do it. The restaurant had a great breakfast. Lucky for me there was a grocery store a block away so for dinner I went grocery shopping. If in Belo Horizonte again, I will likely return to this hotel. I will, however, know what to expect.

Very good, very clean, with a balcony on the roof, a very good view, a very good service, a gym, and a restaurant. The people are very welcoming and there are snacks. You can speak English. A very good experience.

We went here directly from the Ibis in Vitoria which was amazing! Well....that can’t be said for this one. I checked in prior to arriving ‘because it would save time’ I was told on my email...errr, no it won’t, so don’t waste yours. The receptionist didn’t speak English. Well that’s ok because we’re not Brazilian and no other hotel speaks English either and we managed but Ibis states they do, so it’s a bonus. And in Vitoria everyone spoke English and were so helpful. There was someone in the office who came out and said in English we’d have to wait. After 15 mins waiting for the people in front to be sorted, the English speaking person came out and started checking us in. I explained that I’d done this online. Was told it didn’t matter, he still had to do it. Breakfast, that was a fiasco. We’d paid for this so went into the restaurant to be told we needed something. What? Tokens...the receptionist didn’t really believe we weren’t given them at check in. Breakfast: stale bread, stale cake, flies on food. The taxis outside are intimidating and take up all the space outside restricting you getting another lift from elsewhere. On leaving, all the vehicular entrances and exits were obstructed by several coaches unloading children. Would I recommend this one? No! There’s another couple in belo Horizonte to choose from.

Hotel located near the various interest points in BH. easy access by Av. Amazonas and Av. Baron man de Melo. The structure is excellent. Quick reception, suites with excellent size and excellent beds, excellent acoustic lock, very good shower! The breakfast is fat and offers a variety of choices of juices, cakes and fruits. The hotel offers washing machines for customers.

I stayed at this hotel and liked the rooms. They provide everything one might need: a small kitchen, wifi, and even a laundry room in the basement. What particularly stood out to me was the staff's availability and hospitality. They are truly attentive. A good hotel choice for those seeking comfort and convenience.

The hotel is located in the centre of Belo Horizonte and has very old accommodation. The reception service is a little misguided. The room we were was a spacious, good bed, old air conditioning and noisy. The bathroom was also with good room and a good shower, but the water was passed through the door and flooded the bathroom.