Hotels near Belo Horizonte–Pampulha ＂Carlos Drummond de Andrade＂ Airport, Belo Horizonte

Very good service and very satisfied breakfast. The location is very good, close to shops and supermarkets, and there is a bakery next door. In addition, the room was very clean and there was no problem with my booking.

The hotel is great, but when booking, call the hotel in advance to see if the information given in the app is correct, I had a problem when I got to the hotel, because the app didn't have any prompt to inform that the lounge area was closed due to covid, Because it was an application bug, we didn't have much choice to do, I tried to convince the call center but we couldn't, they asked us when to send an email, who knows” will get a response, it's not delivered correctly The total error of the application of the information, we do not leave a solution.

Excellent room size, excellent service, breakfast could be more tired!

I stayed in this hotel a few years ago, and it seems to be worse.Very nice outside and well located in a quiet neighborhood.A spacious apartment with TV, fridge, e-cafe, split air conditioning. The bathroom was very large and the shower was very good. The bed was already wearing. The cleaning was very bad. I found a pad and a condom packing under the headboard, showing that it was even shaved well. The floor is dark, perhaps not to show the dirt. A reasonable breakfast. Strong garage and if the hotel is full, it may not fit all cars, and it is necessary to leave on the street. But that is already reported on the check in

I chose this hotel because it was a business trip and it was the closest to the commitment I had, but it is ”isolated” and is not close to the center of BH. The towels were clean, but they had a different and strange smell: the cover was excellent and the air worked super well, but there were tracks of travel bags rod in the white walls which I consider a bad pro room look. He was very dark, and as he was in a high floor, he had no noise, the fridge was working well and was very useful. I was expecting more of breakfast, basically with bread and few fruit and juice options. I was mad by the cheese bread, but it was cold, and the lucky is that the coffee starts early at 6:00, so for those who have a good deal. Finally, it was true for me because it was only a day-to-day and it was a business trip.

Positive points: the reception service at the check-in was very good, the location is good, in front of a bakery and in the side of a self-service restaurant without balancing and cheap. They also agreed to anticipate breakfast in 30 minutes due to a large public competition that took place in the city on Sunday. Negative points: - There is no sound isolation, even in the room I stayed, I had a locked door that gave access to the neighboring room and made me listen to everything they were talking, In addition, the windows do not block anything from the noise of the street because they do not have closure rubber. The rooms are also very close to each other, and to worse the doors make a lot of noise to open and mainly to close, so we listen to high noises from all over the world. - Air conditioning only works with weak wind. The shower did not work right, the recording of hot water was not well controlled, the water flow was not controlled, making the bath very hot or very cold. - Breakfast is very simple, little variety. - The bathroom shoes easy to go. - The weak shower. - The very old laundry and smells that it has not been washed. - The Internet wi-fi is unstable. - The key card of the rooms gives problem at all times, and it is necessary to return to the reception to magnetize them again.

The location is excellent especially for those who seek closeness to the region of the spark. The room was standard, everything worked well. The entrance to the garage is bad: anyone with a seat or a large car will have a little difficulty, and there are few vagues available to park too. Breakfast very simple and with little variety. The day-to-day event is very expensive for the little that the hotel delivers. It is worth a lot more to host there for the location as the Uber travel would be very expensive to a hotel more remote in days of shows or football games that are high demand.

Excellent service, very pleasant and well-located location, safe region and I will surely return again

Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.

(English below.) Esse hotel chama os quartos ”apartamentos”, mas não são. ”Apartamento” implica um nîvel de autonomidade, mas isso é meramente um hotel barato. Se viajar com crianças, toda comidinha delas vai estragar porque nem tem geladeira direito - meramente adega de vinho, de 12ºC. Falta microonda e maquina de café, que é padrão internacional. Uma pia de lava-louça não transforma um quarto de um hotel budget para um apartamento, gente! Se pedir gelo, o bar/restaurante terceralizado vai te cobrar R$ 16,50, que é 10% da diara do quarto (paguei R$165). Todos hoteis to mundo tem uma máquina para gelo gratis. Os funcionários da noite são totalmente sobrecarregados, mas bastante simpáticos. Embora, os gerentes podem ser bem hostils e de cabeça dura, insistindo nas ”politicas da impresa”. Eles preferem brigar sobre detalhes em vez de dar um bom serviço. Em fim, um hotel budget da classe ”Ibis”, bem limpo, funciona para pessoas sem ciranças, mas não são ”suites”. A atitude dos gerentes nem dá vontage para voltar. This hotel calls its rooms ”apartments”, but just adding a kitchen sink doesn't turn a hotel room into an apartment. There is not even a functional fridge, just a wine cooler that chills your beverages to 50ºF or so. If you bring special food or fruit prepared for your kids, everything will spoil overnight. No microwave, no coffee maker, so you need to depend on the super expensive room service for everything. So the ”Suites” name is untrue, no way to sugar coat it. There isn't even a free ice machine to be found anywhere, so just a bucket of ice costs R$16,50 by way of room service, which is 10% of the price we paid for a night! When reminded that they are falling short of international standards, the management prefers to argue and bicker and ”be right at all cost” instead of scooping a bucket of ice for free and create good will. At night the hotel is understaffed, but the one employee who holds it all together is trying really hard to make everyone happy. The breakfast is opulent, the place is very clean, but overall forcing the outsourced bar/restaurant on the guest for every little thing, is annoying. If you travel with kids, and expect some autonomy in your ”suite”, so you can at least keep some food cold and heat it up in a microwave, and coffee up in the morning without schlepping downstairs with the kids, you will not get that here. It's an ok budget hotel of ”Ibis” or ”Motel 6” quality, but nothing more. And the deceptive ”Suites” name and the management's argumentativeness really doesn't make me want to come back.