Fay Victoria Beach

What a sea view!

An absolutely stunning hotel, staff are so friendly and helpful and always had a smile on their faces, had the most warmest welcome when we arrived late at night. Reception was so helpful with the buses ,times and stops. Gave us some ideas on activities to do or places to see. Very clean and well maintained hotel. It was great to have the beach literally 5 steps away from the hotel. Also a lovely, various selection of restaurants and bars along the promenade if you’re not eating at the hotel every night. 10/10 recommend and will be going back again.

Just back after a 4 day break. We visit a different country every month for a 4 day stay and this is the second time we’ve had a room with no access to drinks. We’re used to having a kettle with tea and coffee provided even in the cheapest most basic hotel. There was an empty fridge. The bed was comfortable and soap and shampoo is provided. The room safe is €1.50 a day. Breakfast was ok, though the hotel doesn’t cater for visitors from the uk it’s very much a Spanish residents holiday destination so lots of meats and cheeses, fruit , juices scrambled eggs , lots of bread . We enjoyed our stay even with the torrential rains. The hotel is easy to get to from the airport and public transport is good though be aware you do need cash for the local buses. The bus from the airport accepts card payment. The hotel is on the beach from the rear with loads of bars and little tavernas. The front of the hotel is a busy road with lots of shops etc. it really is a lovely area with lots to do. Plenty of choices for eating out. WiFi in the bedrooms is hit and miss, we found that if we opened up are phones and connected to the WiFi in the lobby it worked in the bedroom. I’d definitely visit the area again, nice to be on the beach with no road to cross. Only 3 negatives id say 1) the lack of refreshments in the rooms 2) the overwhelming smell of lemons in the reception, it takes your breath away 3) the scruffy staff uniform they definitely need smartening up , jeans are for cleaning, painting etc not for work wear

I went into the hotel during the “cavalcata de Los Reyes” on 4th Jan. My children (7 and 10) were part of the dancers and after 2h of dancing, there was a 30 min break right in front of the hotel. It was the only open place and we got a coffee for the teachers. When my children needed the toilet they refused me to go in. I was so shocked and angry- how can you refuse children to use a toilet? I ended up having to take them to the beach- humiliating, cold and simply wrong- but I could not make my children dance for 2h more hours without a natural break. I totally understand that they can’t accommodate everyone, but to refuse children is unheard off.