Capital O Cancun International Airport 24 p 7

bad service and very bad condition of the room not door in the shower not clea bed sheets and towels and smells a bleach the parking is ok no food or drink services

Hard to find at the highway, no signs or staff. After searching through the darkness I eventually ended up in an unstaffed lobby. My “room” didn’t lock properly and opened directly onto the car park with stray dogs running around.

The room was not bad, but lacking internet, drinkable water, and access to service. Super funky grounds, really a super funky one-star place. We did not stay. We rented another hotel room and just forfeited the hundred bucks.

This property should be considered a hostel. Each room has 3 or 4 beds- it’s a converted office space. No hot water. The only way to get to it is through a parking lot. Host seemed inconvenienced by us

The only good part from this property was that it was close to the airport and we had an early flight the next day. The surroundings are weird, it is inside a parking lot. The staff was nice, they took care of our luggage for several hours. There was no internet , no TV inside the rooms, no doors in the bathroom and just 3 small pillows for 5 people. We took advantage of the location just 5 minutes away from the airport but that was it

Aweful. Were not able to check-in late at night as staff had left and reception desk was closed. The contact number for the hotel didn't work. It wasn't easy to find. Had to leave.

I booked this hotel just to spend the night before going to my resort, huge mistake. The area is unsafe, the room dirty, no towels, no seat on the toilet, we found a spider on the bed. The bathroom is in deplorable state. We got late at night otherwise we would go somewhere else. I have never been in such a disgusting hotel. This hotel does not deserve even one star. ******* please check on the hotels before offer them in your website. The hotel is nothing like the pictures.

Worst mistake I ever made was booking this dump. First of all, the site mentions an airport shuttle but after trying for over an hour to reach them after landing - no one was answering - I ended up having to pick up my rental car a day early (thank you Avis) so I could go to the hotel. Then we couldn’t find it because it’s not marked anywhere and hidden behind some other buildings. Then you find out that’s it not a hotel at all but some empty business spaces they have decided to rent out as ‘hotel’ rooms. We were on the first floor at the end and it was a joke. The bathroom was broken down and the shower filthy and barely usable. We wrapped our towels around the pillows because we didn’t trust what was there. We were hoping it was going to be a convenience staying close to the airport, but it ended up being a nightmare. Fortunately, it was only for one night and then we ran off the next morning. Don’t stay!