"I was super impressed with this modern hotel. The staff was very attentive and every staff member including the management helped and greeted with a smile. The food was great. Africa Paradise is safe and beautiful they are in close proximity to the airport they have their own luxury transport what makes this place absolute best. Great place to relax with a hot jacuzzi in your own room and massages they also will prepare for you amazing packages for any special occasion. Don’t think, just book."

"Belo average standard of service based on the amount of money payed during the saty. Consider adding other soft dring to the menu as other people do not drink barbonated drink"

"Checked in and had to wait for an hour for electricity no updates provided my room was near the power room so I could hear doors opening and closing and the electricity physically clicking and tripping. On and off on and off. When I settled into bed with light off, I received a knock at the door by guest asking me to open the gate for them as they did not receive a gate key. I a single female then had to get up put on clothes and go outside to let their guest out. I got over the lights shining into room and gaps in front door leading to courtyard with a blind that was blowing forward and basically showing me inside in any state. The electricity issue was happening consistently and could hear them walking in and out constantly. Wednesday I had a big presentation and got up at 05:30 to no electricity or update. I had to call them for information and was offered a flash light. I did my presentation with my hair undone due to not being able to use my hair machine. The owner found me in the smoking section and apologised worried he would be receiving a 1 star. I told him I wouldnt as I am in the service industry and him apologising is good enough. However I was further disappointed by more electricity issues and no update. I had to get ready with front door open and all blinds open to do my hair and makeup. Guests were walking past requesting updates, we had to reach out to them. No information provided. Shocking."

"I enjoyed every bit of my stay there and the workers are very friendly."

"The place it's lacking the touch of Sun1 as we used to the other places in South Africa. Booked on the 23-24 but l am very unhappy. Aircon not working Floor carpets are too old and they need to be replaced. Mosquito too much couldn't sleep properly after paying R695.65 ."

"Very clean hotel with a great breakfast selection. The service was good and everyone was very friendly. I only stayed one night but I would definitely recommend it for some peace and quiet. My only 2 issues were: The tv in my room didn’t work WiFi code was incorrect on the information sheet in the room"

"this place is unique in the whole of Gauteng, that is spot on. is simple to locate it as it is next to the main road. in future i would like book it for the whole weekend with my whole family. starting from your security at the gate, they are so friendly eish guys receptionist and delicious food. keep on doing the grate job."

"Save comfortable and very clean will definitely visit again excellent food and customer service 👌 😀 "

"HORRIBLE EXPERIENCE — DEFINITELY NOT RECOMMENDED! This lodge was an absolute disappointment from start to finish. The customer service is terrible, and the staff, especially the receptionists, have some of the worst attitudes I have ever experienced. They are rude, unprofessional, disrespectful, and speak to customers as if they are doing them a favour by allowing them to stay there. There was constant back-and-forth with customers, and the knock-off times kept changing, which showed a complete lack of communication and professionalism. To make matters worse, one receptionist even claimed to be the owner and manager, which was extremely questionable. We were also subjected to someone banging on our door and telling us that it was knock-off time. Who treats paying guests like that? Absolutely unacceptable! The condition of the lodge is just as disappointing as the service. The place is unattractive, smells strongly of cigarettes, and feels poorly maintained. The beds are old, uncomfortable, and squeak with every movement because of the springs. The toilets have no doors, the heaters are old, and the TV doesn't even work properly. For a place that accommodates paying guests, these conditions are simply unacceptable. What makes the experience even worse is the way customers are treated. Instead of being welcoming and professional, the staff make guests feel unwanted and disrespected. Hospitality is about making people feel comfortable, not arguing with them, changing rules and times, and banging on their doors. Management seriously needs to address this situation. The staff need proper training in customer service, professionalism, and respect. Based on my experience, the service and accommodation standards are nowhere near what paying guests should expect. I would NOT recommend this lodge to anyone. Save your money and look elsewhere. There are better places where you can spend your money and actually be treated with basic respect. Absolutely appalling service and a very disappointing experience!"