Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi Reviews
Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi
3 Chome-14-8, Beppu City, Oita Prefecture, 874-0920, JapanView Hotel Details
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Umino Hotel Hajime - Former Umikaoru Yado Hotel New Matsumi Guest Reviews
4.4/5
Very Good
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(163)
Positive reviews(155)
Reviews with photos/video(81)
Awesome rooms(54)
Nice sea view(52)
Awesome stay(51)
Relaxing hot springs(34)
Large rooms(22)
Delicious breakfast(14)
Great value for money(9)
Near shopping area(5)
Negative reviews(8)
Anonymous User
Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking
Stayed in Dec 2024
Couples
21 review
4.7/5
Amazing
Posted on Jan 10, 2025
Stayed in a Japanese style room for a night, the room is nice and big with private onsen tub. Just the outdoor public onsen is a bit smaller than I thought. Overall it's nice.
WS78
Sea View Beppu Bay Luxury Western Style Room With Private SemiOpen-Air Bath - Non-Smoking
Stayed in Nov 2024
Travel with friends
24 review
4.5/5
Great
Posted on Dec 24, 2024
The hotel is by the sea side and has a beautiful sea view. The room is very spacious and with nice Japanese settings. It also has a hot spring facility in the room itself, very nice and great experience.
However TV only has Japanese channels, would be better if they have some international channels. Also they did not make the bed and clear rubbish on our first day of stay.
Adela Teo
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Jan 2025
Couples
2 review
2.7/5
Posted on Feb 22, 2025
Room are big but abit old. Overall are ok. Walking distance to many restaurants and 7/11. Bath was bit dirty not very well maintained
Vivien
Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking
Stayed in May 2024
Couples
5 review
4.0/5
Very Good
Posted on Jun 25, 2024
Room was very large with a huge bath tub. Room is quite clean. Staff can speak some English. The room offers all the basics, but do not expect above and beyond service.
Chan
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Nov 2024
Family
22 review
2.7/5
Posted on Dec 21, 2024
They don’t have free parking
And they charge extra money for everything that you asked for
Guest User
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Love the breakfast set, onsen tub and the wide range of yukuta colours that we can choose from. The futon beds are even set up nicely for us.
jeraffe
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Aug 13, 2024
clean tatami room w good breakfast. was just a little far from station and deep in. views were good with seaside. overall was a pleasant stay
Bensonli94
Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking
Stayed in Dec 2023
Family
23 review
4.0/5
Very Good
Posted on Feb 12, 2024
A very nice hotel with good view. staff are warm and helpful. Love the relaxing atmosphere here. will visit in the future.
Guest User
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking
Stayed in Jan 2024
Couples
9 review
4.7/5
Amazing
Posted on Mar 7, 2024
The hotel is old, but well maintained and clean. I particularly like the earthenware bathtub with onsen filled. I had the windows wide open welcoming the fresh air and immersed into the onsen bathtub with a cold drink. Remember to ask for a room above 4th floor for better privacy.
Guest User
Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking
Stayed in Nov 2023
Family
2 review
3.0/5
Posted on Dec 30, 2023
Old and aged like worn out tatami, bathroom handle with bad marks. Paid extra for kid stay but don’t even offer extra towel, toothbrush etc for kid. Location and seaview the major benefit.
Guest User
Stayed in Nov 2023
Couples
1 review
3.2/5
Posted on Dec 28, 2023
Staffs are nice, nice sea view in our room. Tidiness need to be improved, we found dead insect and mould in bathroom.
Guest User
City View Japanese-Western Style Room - Non-Smoking
Stayed in Oct 2023
Couples
2 review
4.0/5
Very Good
Posted on Nov 9, 2023
Size of room was a huge surprise. Feels like an old fashion ryokan with a 12 tatami room in addition to the sleeping room. Out door onsen was nice. Only thing that is lacking are the amenities available at the bath. No razor for women and had to bring hair brush etc from our room. Overall an enjoyable experience.
Guest User
Superior Japanese Style Room With Private Open-Air Bath - Non-Smoking
Stayed in Dec 2023
Family
10 review
4.0/5
Very Good
Posted on Jan 4, 2024
Private hot spring fabulous
View spectacular, can see sun rise
Food not good…
Guest User
City View Twin Room - Non-Smoking
Stayed in Aug 2023
Family
10 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Very comfort, very big room , very good onsen, very delicious breakfast n very enjoy in hotel
Monica
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking