Top 5-Star Hotels in Bergen

This is the first time I write a review while still being a guest at the hotel, lets start with the good things. The hotel has an excellent location, nice and newly renovated rooms and friendly staff. Breakfast was fine and had good variety as well. However, the upsetting part is that the bad things exceed the good ones. The hotel has a very loud bar/club on the ground floor and plays loud music even on weekdays until late at night, the loud music can be heard in the room. The bed isn’t comfortable, the one I had was used a lot probably and had an inside curve in the middle. The room service menu says that it’s available until 11 pm. However, if you try calling them after 10 pm nobody answers as the kitchen closes at 10 pm but its not written anywhere. They also charge for getting you tap water!! The reception desk, although they say its a 24hours desk, they wouldn’t pick up the phone if you call them after 10 pm. Once I asked for a fork at 10:15 pm the receptionist had to check if room service team would accept as the kitchen had already closed. And had to call the reception twice to get hold of them. The parking garage is operated by a third party, its very small and has probably spaces for 20-25 cars. So most probably it always full, in my case, the hotel staff asked me to go park my car in another public parking garage and walk back to the hotel. The housekeeping team doesn’t clean the room properly, I had hair in the bathroom and the shower drainage is blocked. I stayed at this hotel for 5 nights, this night is my last and I keep getting disappointed every night. I think the hotel has to offer better services and quality. You even have to greet the receptionist as they would answer by hello rather than “good evening” or “how can we help?” But that’s not important anyways. For the price I paid, I expected much better services from this hotel. I would definitely come back to Bergen, but never to this hotel, and wouldn’t recommend it to anyone. Its not a 5 star hotel according to the global standards. I wouldn’t even give it 3 stars.

The service at this hotel is topnotch. We ended up staying in one of the cheaper rooms which was on the smaller side of things, but everything was a great experience. Everyone has mentioned the great breakfast (and it is), but they also have fantastic comfortable beds, Chromecast, wifi, and very clean bedrooms/bathrooms. Again, I'd like to commend the service again. They went above and beyond to make sure we were comfortable, packed an early morning breakfast for us when we were going to leave early, and had recommendations on the best things to do (and how to save a couple of bucks if needed). Location is fantastic! You are a very short walk from the fish market and the tourist area. Additionally, there is a grocery store right across the street (eating out in Norway can be pricey) along with a small shopping center about a block away. The funicular to the top of the surrounding mountains is about a 5 minute walk from the hotel. If you're looking for affordable bites to eat there is a gyro cafe not far from there and a great Burmese restaurant. If you're trying to get there from the airport, it will cost you between $50-$70 via taxi (approx. 25 mins) or $8-10 via train (approx. 45 - 55 mins from what I could tell). The buses in town and the surrounding areas are clean, very timely, and easy to use. However, you'll want to have downloaded the app ahead of time to make using them easier.

The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.

As a last minute booking we were so lucky to find this wonderful Boutique hotel right in the centre of Bergen town. We took the light rail from the airport direct to Bergen. We were happy to find that with our big suitcases it was an easy short walk from the end of rail to the hotel. The hotel looked lovely from the outside and a treat on the inside with funky, fun and cosy decor. We had booked a room big enough for a roll in bed for our teenage daughter. There was a double bed for us which was so comfortable, table & chairs seating area, desk, TV, phone, kettle tea & coffee, glasses, hair dryer & safe. The shower room was clean and well designed with complimentary shampoo conditioner & handsoap, and the water was drinkable and was instantly lovely and warm for showering. It was so comfortable it became our little home for four days whilst we took in the delights of Bergen. It is perfectly situated being in the center of town with easy access to all the major attractions including shops, fish market, bus, light rail, train, funicular, ferry & excursions. We had breakfast included and we started the day with the most amazing meal with choices of continental. Scandinavian & cooked breakfast. A big thank you to the lovely young lady that took care of us each morning with a cheery smile and something lovely to say each morning. You made us so welcome which would be one of the main reasons we would return again in a heartbeat. What a lovely hotel and staff made us so welcome. Thank you. Hope to see you again soon.

A great welcome will await you at Hotel No 13. The staff are all very helpful although special thanks go to Lena who made our stay second to none. The hotel is in a great location in a pedestrianised square in central Bergen not far from the light rail terminus. It’s also close to some great restaurants and bars but at the same time, very quiet. Finally, the breakfast. The choice and quality of the offering is amazing. I cannot recommend this hotel too highly and wouldn’t hesitate to stay there on my next visit to Bergen.

Stay at Scandic Bergen City White visiting Bergen.The hotel is located close to Bergen center, And easy to walk to and from.close to cinema theatres shopping, fishmarket floyen, contral bus and train stadion.

The hotel is well located, not far from the beautiful historic Bryggen district and the sea station. The reception is welcome and attention. The room is well arranged, it is beautiful. The room is clean, well clean. A good breakfast is served every morning.

We arrived late evening and had to wait in the lobby for a good 40 minutes because the key system did not work. I felt bad for the receptionist that became so stressed he was swearing and saying sorry to us multiple times. He offered my man a bottle of water as it was included in the membership but we would have appreciated Mabe a glass of water for me as vell. After getting another employe to help out they got us to the room. Both very helpful and stressed. These things can happen we understand. The room had a view over the harbor and was clearly at the old part of the hotel not like the pictures of the hotel. Very high ceilings, but very dark. Not a lot of lighting in the room. The glasses in the room was dirty with lipstick stains so we had to take another trip down to the front desk. The bed was inviting even tho it was two single beds and not a double witch we expectedly have booked. Plus for robes and slippers. The bathroom was also old and it was very hard to find a livable temperature in the shower. Eigther super warm or freezing. Wee needed to sleep with the window open because of the room was quite warm and not well conditioned. The breakfast was ok, not really what I expected for a clarion hotel but I found options to my likings. The breakfast staff was nice. The best thing about the hotel was the location but all in all we will be choosing one of the other hotels in the city center the next time.

Parking opposite the hotel was free in a multi-storey car park. The hotel was relaxed. The bar food was expensive but that’s Norway! My hubby had the beef burger and said it was average. The staff were friendly The real plus was the breakfast it was fabulous. The choice was vast and the quality good. It took us 15 minutes walk to the centre of Bergen.

PROS: - The staff members were all really kind and helpful. - Breakfast offered a lot of choices and never disappointed. - The hotel position is among the bests you can get. It's close to everything there is to visit. CONS: - Although their booking page says they have a restaurant, the restaurant is actually close. They do not open for dinner. - Their booking page also says that they provide a gym. The gym is not in the hotel but 3 minutes on foot away. - The hotel only had a public wifi (not really the safest thing...) And of course it was incredibly slow. - My room wasn't always vacuumed when the cleaning lady ”cleaned” my room nor my blanket changed. - I wasn't given a sign to let the cleaning lady know whether I was still in my room or not. - The shower wasn't a shower-box or a shower with a platform. it was just a lower area (one stare lower from the floor). The shower's curtain was too short resulting systematically in flooding the bathroom (almost slipped one day!) - They only give you two towels: one for the sink to wash your hands and one as a bathrobe for the shower. I would have really appreciated a third one to contain the water while showering.