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5 star

Hilton Berlin
3.8/5135 Reviews

Hilton Berlin

Berlin|1.15km from Hemp Museum
The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.
Hotel Luc, Autograph Collection
4.5/564 Reviews

Hotel Luc, Autograph Collection

Berlin|1.18km from Hemp Museum
TLDR: The Hotel Luc met minimum expectations of a luxury hotel, but its management failed to address a simple incident, ultimately impacting a very meaningful trip, during which I got engaged. When planning my recent trip to Berlin, I debated between Hotel Luc and the Westin, ultimately choosing the former. Unfortunately, my experience at Hotel Luc has left me regretting this decision. A luxury boutique hotel should excel in room decor, cleanliness, accessible amenities, and courteous staff. However, what truly sets a luxury hotel apart is its management's ability to provide tailored service to guests in handling incidents or requests. So what happened? I got engaged on this trip and wanted to capture the moment in photos around Berlin. Excitedly putting on my favorite cotton dress shirt, I used the hotel iron on the cotton setting. Shockingly, the iron burned huge hole in my shirt, turning the fabric into plastic that stuck to the iron. Immediately, I reported the incident to the front desk, who directed me to email the manager. The manager’s response: “I am very sorry that your shirt apparently could not withstand the heat of the iron and was irreparably damaged. However, I regret to inform you that we are unable to offer you a refund/ reimbur*****t for this. The use of irons in the room is at your own risk and we are not liable in this case. As it concerns the rear collar area, I hope that you will receive goodwill from the manufacturer by explaining the situation and explicitly pointing out that you have only selected the lowest ironing heat - this may change the liability towards the manufacturer.” In summary, the hotel manager: - Refuses to admit the iron was faulty - Denied any liability - Shifted blame to the clothing manufacturer (Bonobos) - Suggests that I should lie to the clothing manufacturer about the iron setting Upon returning to the US, I filed a complaint with Marriott, which accidentally directed my complaint to the wrong hotel (Moxy). Despite the error, Moxy, an international Marriott brand, promptly offered reimbur*****t, no questions asked. When I corrected the mistake and told them it was the Hotel Luc that was liable, the Hotel Luc manager continued to deny responsibility. A few takeaways from this: - Stay at a larger international brand when traveling abroad for better support - The Hotel Luc failed to address common incident, refusing accountability, while an international brand quickly addressed the issue While the Hotel Luc met my minimum expectations of a luxury hotel, its management’s failure to address a simple request ultimately impacted a very meaningful trip.

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Novotel Berlin Mitte
4.3/591 Reviews

Novotel Berlin Mitte

Berlin|0.42km from Hemp Museum
In summary: Superb breakfast, good rooms, pretty good location (but there are better in Berlin), a few details could be improved. Good value for money. Accor has a huge range of hotels in Berlin, this is for them a midrange offering. The rooms are of reasonable size, I had a huge bathroom, minibar and room safe. Very clean. Bed surprisingly comfortable. Free wifi good enough for video streaming (there's also 'premium wifi' you can pay for). TV and heating controls fussy. Shower gel holder in the bathroom remained empty throughout my four day stay though there was liquid soap by the sink. Reading lights in room below average. Reception friendly, a little chaotic. The hotel restaurant is open in the evenings, snacks and drinks available after hours. Locked luggage storage next to reception. Breakfast is really nice - great coffee and fruit juice, all the rest as you would expect including some cold fish dishes. One level below an 'omelette bar' status but still pretty good for this price level of hotel. Location in Berlin Mitte is pretty good - they're two U-Bahn stations and several bus stops within a few minutes' walk, even though some of the bus schedules are a bit disappointing. Nikolaiviertel is 5 minutes walk away and if you increase your walking time to 15 minutes you can get to Alexanderplatz and Museuminsel easily enough. There are better location hotels in Mitte but it's quite OK really. Good value for money; rates vary quite a bit by day of the week (so if your travel days are flexible play around with your stay dates). I generally stay either more downmarket or more upmarket than this but it's interesting to see how a midrange hotel works - quite OK, though as often in this category of hotel proactive detail management doesn't get priority. I would recommend.
Courtyard by Marriott Berlin City Center
4.6/569 Reviews

Courtyard by Marriott Berlin City Center

Berlin|0.92km from Hemp Museum
This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.

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Top rated hotels in Berlin

Searching for hotels near Hemp Museum? Compare room rates and reviews to find your ideal stay.
Motel One Berlin-Alexanderplatz
4.3/590 Reviews
PROS: - Location: Next to the Alexanderplatz metro station, super easy to go from place to place. Near the tv tower and many other attractions. Nice restaurants and cafes nearby. - Clean and comfortable rooms. Nothing bad to say about that. Many pillows. - Nice views from the upper floors. - Late check-out was possible and didn't cost anything if you were a beOne -member. It doesn't cost anything to register as a beOne -member, and you get one free breakfast, one free bottle of water (big bottle) and if possible, a late check-out on Sundays (also for free). CONS: - Soundproofing. The noice from the streets didn't bother that much on the upper floors, but you could hear everything from the hallway, if someone is walking, talking or opening doors. - Breakfast. It wasn't necessarily bad, but especially with fruits and vegetables there weren't that many options. I feel like for that price the breakfast should be better. - Staff. Again, not necessarily bad, but could've been more friendly. - Lack of mini fridge. There wasn't any mini fridge in the room. Overall a good hotel which I can recommend and would also stay here again :)
Arcotel John F Berlin
4.2/586 Reviews
If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
Titanic Comfort Mitte
4.4/5127 Reviews
An excellent place to stay right next to the subway stop so very accessible to all parts of the city. Only 2 stops away from Checkpoint Charlie too. Room is very comfortable and cosy. All the staff were friendly and there is a nice bar in the hotel.
Courtyard by Marriott Berlin City Center
4.6/569 Reviews
This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.
Hotel Nikolai Residence
4.4/545 Reviews
The room was fine and the area was surprisingly quiet, except during recycling! It is very convenient for Alexanderplatz. However, the breakfast was poor and the coffee undrinkable. I was tricked into paying for a replacement cappuccino and was charged for it. (It was no better). Luckily we had a kettle in the room and had brought sachets with us. The reception staff were excellent. The man we chatted to on our final day was great fun and kept us amused as we worried about our sleeper train. We left our luggage in a safe room and he offered us a key to access the lounge while we waited. Sadly the WiFi did not work in the lounge but it worked elsewhere.
Holiday Inn Express Berlin - Alexanderplatz
4.2/5100 Reviews
We stayed for three nights. Checking in was not optimal, as only one woman had to cover both the bar and the front desk. We had to wait when another guest got in front of us, for about 20 minutes. We had been given a room for handicapped people, although we never requested this. It meant a little playing around with the shower. A squeegee for the floor would have been useful, as the water didn't drain away immediately. The hotel is very clean. There was a safe, but no refrigerator. The room was specious, and the beds comfortable. The breakfast was varied, although there was only one sort of cheese served, while there were many different kinds of meat. The name of the hotel had led me to think that the hotel was more centrally located. This hotel is not near the Alexanderplatz. The U-ban stop closest was closed. The S and Uban station that was open was a ten-fifteen minute walk. The area around the hotel is under construction, which made walking towards the museums, etc. that we had come to see, a little more challenging.

Frequently Asked Questions

Berlin Travel Guide

Planning a trip to Berlin? Looking for hotels in Berlin? Trip.com is a great place to start. Located in Germany, Berlin is a well-known and vibrant city. Berlin is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, All airports in Berlin (designated for new Berlin Brandenburg Airport) is the preferred choice when visiting Berlin. If you don't want to take a flight, coming to Berlin by train is a good choice as well.

Trip.com offers discounts of up to 20% on 821 boutique hotels in Berlin. Berlin has many well-known chain hotels which are suitable for both business trips and vacations. Ramada is the top choice of many travelers in Berlin. If the comfort level of your trip is important, there are many choices in Berlin, such as hotels under the Ramada brand. Waldorf Astoria Berlin is one of the most popular hotels in Berlin. If you're still unsure, Trip.com recommends Swissôtel Berlin Kurfürstendamm.

In the city center of Berlin, you'll have easy access to Crown Prince's Palace, Berlin Cathedral, Museum Island. You can choose attractions in Berlin that are perfect for a weekend getaway, such as Schloss Kopennick, Kaulsdorfer Seen, Invalidenfriedhof. You can also visit top-rated attractions like Mercedes-Benz Arena Berlin, International Congress Center ICC Berlin. Upon departure, you can head to popular commercial areas like Kurfürstendamm, Alexanderplatz, Kaufhaus des Westens to buy souvenirs or travel accessories.

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