The front desk staff were quite friendly, but the room service was terrible. Less than an hour and a half after I checked in, someone said their staff came in without knocking, just swiping their card. I was sleeping. After I spoke to them, they left without coming in. It was a girl. Less than two hours later, a man came in. I had just been showering; I wasn't even wearing pants. He just stood by the bed! It's outrageous! He didn't even knock. Even if he knocked and didn't hear me drying my hair, he could have heard someone in the room. He saw me standing there without pants and told me to leave, but he didn't understand and pretended not to. His service was terrible. I'm a girl, and he was a man. Seeing this, I should have turned and left. Besides, he wasn't wearing a name tag indicating he was a staff member. The hotel didn't offer any apology. It's outrageous! I don't recommend this place; it's a safety hazard. He just came in without even ringing the doorbell, and I could only hear someone drying their hair. A man shouldn't be allowed in like that! This is the first time I've encountered something like this. It's a really bad five-star hotel, and the room was extremely small.
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