Guest Reviews of Crowne Plaza Berlin City Centre Ku'Damm, an IHG Hotel
9/10
Great
171 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(171)
Positive reviews(166)
Reviews with photos/video(23)
Awesome stay(36)
Delicious breakfast(27)
Easy to get around(21)
Friendly staff(17)
Awesome rooms(16)
Convenient for shopping(12)
Close to metro(10)
Great value for money(6)
Negative reviews(5)
JanetLui
Standard king Room
Stayed in Mar 2025
Business travellers
16 review
10.0/10
Outstanding
Posted on Apr 15, 2025
I stayed a night at Crowne Plaza and it was just perfect! Location is great, all shops, coffee shops and restaurants are nearby. All staffs are friendly and super helpful. Easy and quick check in and out. Simply had a decent stay.
Ian Fu
Standard king Room
Stayed in Jun 2024
Couples
12 review
7.0/10
Posted on Jul 30, 2024
The hotel staff are friendly, and helpful to guests. The rooms are quiet and safe, and there is also a swimming pool and gym in the hotel. It is exceptionally perfect for a vacation. The location is excellent, with a 5-10 minute walk to the Metro.
One important thing to note is that the hotel does not provide complimentary bottled water for guests.
susan01
Standard king Room
Stayed in Mar 2024
Solo travellers
3 review
10.0/10
Outstanding
Posted on Apr 7, 2024
Brilliant stay. Friendly staff, beautiful interior and rooms. The facilities were well looked after, also had a massage which was brilliant. All in all would stay again, great Hotel
Guest User
Standard king Room
Stayed in Feb 2025
Couples
4 review
8.5/10
Very Good
Posted on Mar 31, 2025
Great breakfast, old gym facilities.
Yair N.
Standard Room
Stayed in Oct 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on Nov 18, 2024
Great location, good breakfast.
Quiet and comfortable room
Guest User
Standard king Room
Stayed in Apr 2024
Couples
2 review
10.0/10
Outstanding
Posted on May 14, 2024
Well located near a large train station and a u bahn station.
Area felt safe.
Lovely breakfast and breakfast room.helpful staff.
Shifu_58
Standard king Room
Stayed in Aug 2023
Business travellers
15 review
4.5/10
Posted on Oct 15, 2023
The lobby and corridor leading to the rooms smell like there is a dead rat somewhere. More shock when the room window open to a public patio. After much haggling with the reception, managed to change a room but it faced the noisy main road. No complimentary parking at this hotel and overnight parking cost EUR34. Last time I'll be staying this hotel brand
Dan Abraham, MBA דן אברהם
Standard king Room
Stayed in Feb 2024
Couples
1 review
9.5/10
Amazing
Posted on Mar 14, 2024
The hotel is excellently maintained - an excellent breakfast including the service of the kitchen staff - the hotel services are excellent - the attitude of the reception staff was excellent - we really enjoyed our stay at the hotel - I would happily return to this hotel - highly recommend
Stanislav Gavrilov
Quiet High Floor Twin Room
Stayed in Mar 2023
Travel with friends
37 review
10.0/10
Outstanding
Posted on May 5, 2023
Definitely coming back,great place and service was the best..
Ningning
Standard Room
Stayed in Feb 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on May 13, 2024
Good location, near plazas and city center
Awais Z
Standard king Room
Stayed in Jun 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Jul 17, 2023
Nice location close to metro and facilities. The breakfast was great. Pool clean and well kept although it closed at 9:30pm on Friday. WIFI excellent. Room facilities were also good. Would stay again.
Loh
Standard king Room
Stayed in Apr 2023
Couples
15 review
8.5/10
Very Good
Posted on Jun 20, 2023
We stayed at this hotel for 3 nights. Location is great! Walking distance to shopping street. The subway is only about 8 minute's walk away. The room looks a bit dated but generally its clean. We choose not to have our room clean daily. The breakfast spread is ok, but the staff are friendly. Overall, it's a very standard business hotel but nothing special in particularly.
Anonymous User
Standard king Room
Stayed in Mar 2023
Business travellers
1 review
6.0/10
Posted on Apr 17, 2023
The location is not that good. Far from places like Alexanderplatz and Wall. There is no Resturaunt in the hotel barring for breakfast
Jagriti
Standard king Room
Stayed in Sep 2023
Couples
6 review
10.0/10
Outstanding
Posted on Oct 2, 2023
Excellent service, perfect location 👌
Guest User
Standard king Room
Stayed in May 2022
Couples
1 review
6.0/10
Posted on Jul 30, 2022
Good hotel, poor service. Just not the polite ambience you’d expect from any hotel, let alone a 4*
From concierge to spa staff. The place itself is clean and breakfast was nice.