InterContinental Berlin Reviews

It was amazing! I loved the service, the breakfast and the facility! Didn’t take many photos though

Steer clear of this InterContinental. 1. On the first night, while taking a shower, I discovered the shower head was broken. There was a large hole in the pipe behind it, and as soon as I turned on the water, it squirted directly into my eyes, causing excruciating pain. I just managed to take a quick, makeshift shower. The next morning, I reported the issue to the front desk, who promised to send engineering immediately. To my dismay, it was still unfixed when I returned that evening. It took a total of two hours of communication, both via Trip.com and in person at the front desk, before it was finally repaired. Even then, the 'repaired' pipe was incredibly stiff and awkward, rendering it almost useless. 2. The hotel's parking garage is absolutely baffling. The driving aisles are incredibly narrow, barely 15cm wider than a car itself, with multiple blind turns, no room to maneuver, and absolutely no warning signs. Parking costs 36 Euros a day, and we paid 72 Euros. However, the exit card simply wouldn't work. We had to go back to the front desk, who assured us it was fine, but it still wouldn't let us out when we tried again. Eventually, someone had to come and manually open the gate for us. This whole ordeal was incredibly frustrating and wasted a significant amount of our time. The facilities and service here are completely inconsistent with what you'd expect from an IHG property, and various complaints about this hotel can also be found on social media platforms. 3. The hygiene was also very disappointing. One of our rooms wasn't even cleaned on the second day. The carpets throughout the entire hotel were visibly dirty. The bathroom floor felt sticky and gritty underfoot, making unpleasant squelching noises – it was unbearable.

Great location, beautiful pool, jacuzzi, gym. Restaurant very good.

Fantastic location just next to the Berlin Zoo and sufficiently near the main train station.

I had a fantastic stay at this hotel. The location is excellent – there’s a bus stop right outside, which made getting to all the main attractions incredibly convenient. It’s also just a 10–15 minute walk to a wide variety of shops and restaurants. The room was spacious, spotlessly clean, and well-equipped, with high-quality amenities from Byredo. As a member, I enjoyed some great perks like complimentary drinks and free late check-out until 2 PM, which made the stay even more enjoyable. The staff were exceptionally friendly and helpful throughout my stay. Overall, I was extremely satisfied and would highly recommend this hotel to anyone visiting the area.

Sure! Here’s an example of a TripAdvisor-style travel review in English: ⸻ Title: Wonderful Stay in Berlin at the InterContinental Hotel Rating: ★★★★★ I recently stayed at the InterContinental Berlin for 4 nights during my first trip to Germany, and it was a truly exceptional experience. The hotel is beautifully located near Tiergarten and just a short walk from the Berlin Zoo and public transport. I arrived late at night, but check-in was fast and professional. The staff were polite, helpful, and spoke excellent English. My room was spacious, spotless, and elegantly designed. I especially loved the large windows and the comfortable bed. The bathroom was modern with both a shower and a deep bathtub, plus high-quality toiletries. Breakfast was one of the highlights — a wide variety of international and local dishes, fresh juices, and barista-style coffee. I also had dinner at Hugos Restaurant on the 14th floor. The food was outstanding, and the panoramic city view made it unforgettable. The wellness area was clean and relaxing, though the sauna required a small additional fee. The indoor pool and gym were great after long sightseeing days. Pros: • Excellent location • Amazing breakfast • Friendly staff • Clean, luxurious rooms • Great spa and gym Cons: • Sauna access not included • Some hallways looked a bit dated I highly recommend the InterContinental Berlin for both business and leisure travelers. I’ll definitely return next time I visit Berlin! ⸻ Would you like me to write a version for a different city or hotel?

My stay at the hotel was excellent. It offers great value for money for Berlin and felt very safe. I highly recommend it for both business and leisure travelers. The city center is also conveniently within walking distance.

The hotel boasts an excellent location, perfect for a city walk. There's even a Chinese restaurant within walking distance, situated in a mall diagonally opposite the Berlin Zoo. The hotel's service was outstanding. When our luggage was delayed on the day of check-in, the front desk thoughtfully and proactively provided toiletries. The room was compact but felt very cozy, and it was nice to be able to open the window. The breakfast selection was also incredibly varied. Overall, while the hotel's older facilities might not compare to a modern five-star establishment, the service was truly exceptional and highly recommendable.

The overall stay was good. The only thing the pillows and mattress were a little substandard for the quality of the hotel.

Overall the hotel is pretty old and run down. The rooms where fine but could use a renovation. Breakfast was the biggest deception. We where looking forward to a 5 star level continental breakfast but felt like we where on a cruise ship. Having dinner in a big meeting room with too many people and poor food quality. Don’t even get me started on the swimming pool you have to pay extra for as an hotel guest to use. We would definitely not come back…

Fantastic location close to everything, shipping, tourist attractions and restaurants…Room was clean and breakfast was good ( could have been better)… but no complaints and will stay next time again at this hotel

Very nice stay thank you ❤️………..,,,,,,,,,,,,,,,,,,,,,,,,,,,

The room was modern and clean. Breakfast buffet was excellent with many qualitative options. Service was none. Could have been checked out by a robot and experience would have been the same. Staff didn’t seem to care about service or guest experience at all. Was denied late checkout even when I offered to pay for it. Employees were not smiling or hospitable. Service is Holiday Inn express or Ibis levels. Better to avoid.

Good hotel in decent location, but we have a problem with in-room coffee machine - water containter was broken