Homesly Guest Rooms

Worst place to stay! Never had one this bad in all my years travelling around the UK & Europe! To start: the front door did not close properly and many guests left it open so any unscrupulous person could enter. We had 2 rooms.... The small single was adequate but the coffee cups were dirty and there were no amenities, not even handwash and just ONE toilet roll☹️ The double room did have handwash and again - ONE toilet roll for 2 people for 3 days. The key code worked to enter but then did not lock again so the room stayed unlocked for the next 2 days which made us all very anxious and unable to relax whether in there or out exploring the area. On the last morning we went out for breakfast at 8.30 planning to return and check out before 10.30 - the stipulated checkout time. At 9.45 when we tried to enter - the door codes had changed preventing us from entering!!! Thankfully someone answered the call and we obtained the new codes. The rooms themselves were shoddily put together with uneven carpet and holes in the bathroom lino as well as paint droppins everywhere. The smoke alarm was stuck together with tape. One cupboard was placed covering a window and it was difficult to enter the shower as the wash basin was in the way!!!

Liked · Centrally located in Berwick, amenities in room were all you needed, all very clean, nice bathroom Disliked · Zero soundproofing - heard every word of our neighbour's telephone calls, use of microwave and bathroom fan - you're heavily reliant on your neighbours for a peaceful night. Layout of room was odd - fridge and microwave right by bed when there was plenty of room for it to be elsewhere and a proper bedside table put in. Security is again reliant on who is staying there - we twice arrived back to people letting themselves in and letting us in too without having a clue who we were.

Had a lovely stay. Service was first class helpful. Would stay again. Great location. Very clean and warm room. Just perfect. Would definitely stay again. Booked wrong dates by accident and host was only too happy to change them for me without any fuss or cost. Many thanks.