The Queens Head Hotel, Self Check-IN

Accommodation was clean and tidy but with no staff on site, no bar or kitchen, codes to access premises and door keys, the accom was more like 'serviced rooms' than a hotel.

It is an old building but clean and well maintained. There are no staff on site, but when I rang up to check on access, I got immediate help and a call back from their head office, so was impressed by that. A continental breakfast was left in the room for us, including plenty of milk, left in the refridgerator.

There was no staff on site. I may have misplaced instructions that were sent to me, but I was not prepared for such a deserted arrival. It worked out in the end and it was a convenient place from which to visit surrounding areas of interest.

Access to room was poor,lift needed. Room was badley serviced.Would not recommend.

Great choice for 5-night stay in Berwick - I paid a bit more for a larger double room and appreciated the space and furnishings. Great location, well-appointed room and very comfortable bed. Although it's self-check-in, the staff are available on phone and text and very helpful. Continental breakfast hamper and fridge in room were a nice bonus.

Clean tidy and comfortable. There are local shops not far from property and restaurants too. Staff are very friendly as well.

Some good shops nearby and restaurant in walking distance of the hotel. Good if you drive different links. Also got good public transport links train st not far.

Wasn’t made clear it has no reception or amenities and the building doesn’t lend its self to slow sensor lights. It was an accident waiting to happen. Room was ok, however wasn’t aware it was continental breakfast only. Had to leave early so no time to faff making tea. Curtains are not light proof and room was lit up like Blackpool illuminations.

The room was compact but comfortable. The only thing for me was the musty smell in the room. The breakfast hamper was nice with good products, the beds were comfortable. Nice furnishings in the room too