This was a perfect place for us, for our first trip to Biarritz. I'm quite an exacting guest, but this business knows precisely what it's doing. It came as no surprise that the manager had travelled extensively herself - that's always a very good sign. We had to check in late in the evening: not a problem; the key code got us in, to find a welcoming envelope with our room key, basic details, etc. The room was sweet: a decent wardrobe [good hangers!], kettle and tea/coffee, a little fridge, comfortable bed. The shutters on the windows were a great addition, blocking out the light for a deep sleep. Very good bathroom - well, OK, there was one glitch with the plumbing, but that was more to do with a mad design of taps than anything fundamental. It was a problem sorted quickly and personally. Good breakfast - and excellent value. Being able to open windows - in the bathroom as well as bedroom - was lovely. We had bright light flooding in - reminding us we were not in rainy London! The location is perfect; superb restaurants nearby. It had the feel of a real neighbourhood. The staff were all charming and helpful. We hope the Biarritz tourist board is proud of this little jewel.
